My partner and I arrived at the hotel at 3:55pm on Saturday, and the receptionist was very helpful. When we got the room, it was very clean and tidy. There was a health and safety hazard - we had to boil the kettle on the floor, because the lead wasnt long enough to reach up from the plug socket (which is just above the skirting board) to the top of the dressing table. There were also milk stains on the dressing table where the tea and coffee things were kept, which made it look dirty.The cold tap was loose and moved when you turned it on/off. The shower wasn't powerful enough, due to being scaled up, and I have very thick hair, so it took me an hour to wash it.
The staff were friendly and happy to help, although they could mention that something THEY offer to us at the table is going to charge extra, as we were caught short of money when the manager offered us a glass of wine each on Sunday, so our meal on Sunday night cost more money than we had left over from Saturday. Fortunately, his colleague was understanding about our situation and let us off paying the £3 that we didn't have on us.
The food itself was delicious, although the milk at breakfast on Monday morning tasted like it was out of date, and smelled just bad. This probably owes to the fact that the milk was left out the fridge (which is situated in the kitchen) in a plastic jug on the table where the continental breakfast is held for the 2 hours that they serve breakfast. They do not have the facilities to keep the milk cool in the dining area during breakfast.
All in all, it wasn't a bad experience, just some things that need to be worked on, i.e maintainance and storage arrangements which could have made the experience much much better for us both.
- Official Description (provided by the hotel):
- Willingham House is a 4 Star Guest Accommodation Victorian period house set in 2.4 acres of superbly landscaped gardens in the Picturesque Village of Willingham , 9 miles from the historic University City of Cambridge.We have 22 en-suite bedrooms, chinese restaurant and bar, free parking. ... more less
- Also Known As:
- Willingham House Hotel Cambridge