Appalling. Smelt. Booked a double room for 1 night, shower didn't work so offered a derelict room in another part of the hotel. Staff were apologetic but management not interested and side stepped the complaint - but still took the full cost for the room. Rooms were grubby and very, very tired - don't trust the photographs at all! Breakfast was OK. Fire door had a 3-4cm gap below it and wouldn't stop a thing, so be concerned for safety as well.

After two previous nights of awful sleep at Travel Lodge on my journey up North I stayed at the Birch on 7th and 8th September - I requested a quiet room and explained the reasons why - they gave me a lovely room - clean , smart - and quiet ! even thought there was a wedding reception going on in the hotel you would not have known it. Finally got a good nights sleep. Breakfast was great - not very often can you order poached eggs and they come properly done ! Thank you the staff at the Birch I will be using your services again !

Food was amazing,I was working in the area for the week. We were so impressed with the varied choice on the menu and the quality , we asked to meet the chef Amil,he was so enthusiastic about his craft.We will definitely visit the Birch again!!!.

Never been to stayed at this hotel before we decided to have our reception here on the 11th of August this year could not of asked for a better day! Our wedding co-ordinater Heidi was fantastic the reception room was exactly how we wanted it so much time and effort was put in and not to mention the food was amazing every single guest commented on how delicious it was we had the fillet steak and chicken in white wine sauce with vegatable soup to start and the dessert was also to die for.The buffet at the evening reception was delicious looked and tasted so nice and the chef certainly knows his curries.We had a wedding reception sit down meal with 95 people and everyone had there meals served at the same time was so organised.
The DJ was also brilliant.
We stayed in room 22 on our wedding night it was spacious light and airy bed was comfortable and en suite was nice i cannot comment on the breakfast as we didnt have it.
overall a really great place well run and organised the day went without so much as a hiccup absolutely fab!!!