Very helpful young lady when we checked in and room clean and spacious. BUT, shower luke warm at best, towels small, no milk for tea and coffee in the room.
The worst was yet to come though - We were told that breakfast was from 8.30 until 10 but when we arrived in dining room at 9.40 it was clear that the staff were annoyed that we had arrived 'so late'! We were made to feel very unwelcome by all the staff we encountered. Cooked breakfast was virtually thrown in front of us and noone came to offer us top ups for drinks or any toast, although this was apparently included! In fact they were clearing away around us, including shifting tables about!
A real shame because this could be a really nice place to stay!
- Official Description (provided by the hotel):
- Just two turns from J19 on M62, ideal place to stay over if you visiting Manchester or Greater Manchester destinations. Relax in our cozy lounge. If you fancy a swim or work out we have an arrangement with The Heywood Village Centre which guests can use for free.Free Wifi & Free Car Parking. ... more less
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- Also Known As:
- Birch Hotel Manchester
- Birch Hotel Heywood, Greater Manchester, UK