We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Oceans views at sunset” 5 of 5 stars
Review of JW Marriott Guanacaste Resort & Spa Costa Rica

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added JW Marriott Guanacaste Resort & Spa Costa Rica to your Saves list
JW Marriott Guanacaste Resort & Spa Costa Rica
4.5 of 5 Resort   |   Hacienda Pinilla, Playa Avellanas, Tamarindo, Costa Rica   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
5th nt free in Costa Rica
Ranked #2 of 3 Hotels in Playa Avellanas
Shreveport, Louisiana
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Oceans views at sunset”
5 of 5 stars Reviewed November 6, 2013

This resort is gorgeous with a panoramic view of the pools, grounds and Pacific Ocean. Beautiful setting. The flora was breathtaking. The pools are shallow 4ft max. The area is around the pool was crowded early morning but vacant by afternoon. The pool is open 24/7 and lighted. Rooms were first quality honeymoon style. The area has rocks in the ocean in front of the resort so to swim you must move down the beach away and the there are no places to place your things which was a distraction. This is also not a good place to snorkel, sand too dark and it makes it hard to see. There were also no fish. Most guest stayed close to the resort to lay out by the pool or beach right in front of the resort. There are plenty of comfortable loungers and umbrellas. Food and service were excellent. Old Spanish decor and plenty of places to explore.

Room Tip: Ask for a room facing the pool at or above the 3rd floor.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review, November 11, 2013
Dear Guest;

Thank you for your positive review about the resort and service. I am glad to know that you had a great time during your stay.

Yes; the beach area in front the Resort is a little rocky but the Avellanas Beach which is 10 minutes away from the Resort is good for swimming. You can walk or take the free shuttle to go here. Tamarindo Beach is also beautiful and friendlier for swimming and is 20 minutes away by car.

There is a lot of beautiful beaches at this area which I recommend you to go visit during your next trip to Costa Rica. (Rent a Car, is better)

Kind regards;

Jesus Gonzalez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,374 reviews from our community

Traveler rating
    732
    354
    161
    84
    43
See reviews for
439
584
26
80
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (393)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Chicago
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 4, 2013

My husband and I traveled to Costa Rica for an anniversary trip and stayed at the JW Guanacaste Resort - the JW came highly recommended, but we were using a travel voucher purchased at a silent auction so I was nervous how they'd react to "free" guests. The JW staff made it very easy to turn in the vouchers for the free rooms, and surprisingly didn't then stick us in a room in the back of the campus - instead we were poolside, and just off of the ocean. We couldn't have asked for a better room, location on site, or hotel. While on site we enjoyed our many walks along the beach, outdoors couples massage, the swimming in the gorgeous infinity pool, and drinking poolside while taking in breathtaking sunsets. When we ventured off campus we enjoyed our drives to local villages to shop and dine, a boat ride along the coast, ziplining through a jungle, and horseback riding through farms, jungles, and along the beach. The restaurants on site were terrific as well - the breakfast buffet came with our room and certainly gave a wide variety of tasty local fare and traditional American fare, and the steakhouse near the hotel entry will go down as one of the top meals we've ever eaten in our lives. Simply incredible. Once piece of advice if you're seeking to view the volcano - either sign up to take a tour, or have a personal (local) driver. We rented a car and drove four hours with no luck...the directions we were given were to drive over a mountain ridge which looked to be private property, and we think only a hummer would have made it over the rocky road...best to leave longer drives to those who know the way.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review, November 6, 2013
Dear Guest;

Thank you for have choose our Resort as a destiny for your anniversary. I am glad to know that you had a great time during your stay.

Our guest are very special for us and we care about them. So never be nervous again.

Reading your review is easy to know that you had a lot of fun and relaxation at the same time during your visit and I am glad for you.

I am sure our readers appreciate your feedback about driving to Arenal.

Kind regards;

Jesus Gonzalez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wausau, Wisconsin
Top Contributor
63 reviews 63 reviews
13 hotel reviews
Reviews in 46 cities Reviews in 46 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 3, 2013

This resort is a beautiful property. From our balcony, we could see the pools and the Pacific Ocean! The rooms were spacious, and had a heavenly bathtub. Pocket doors separated the tub from the bedroom, making a window like opening to let the natural light from the patio doors in. We had great dining experiences. The pool was an infinity pool, with the feeling that you could swim right out to the ocean. Since I'm an email person, even when traveling, I would have liked to have WI FI included in the room rate, instead of an add on, but I guess that is pretty minor. They are located in a remote area, so you aren't tempted to go shopping or elsewhere to dine. There was a nice gift shop in the resort.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review, November 6, 2013
Dear Guest;

I appreciate your time for sharing your wonderful comments about your recent stay at our Resort.

Your satisfaction is gratifying for me and the rest of our team.

I am glad to know that you have liked your room and the pool.

We hope to have the pleasure to welcome you back in a near future.

Regards;

Jesus Gonzalez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, British Columbia, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 1, 2013

What a gorgeous resort! Our room was well appointed, the bedding was comfortable, plenty of towels(in fact, we got the nicest "towel art birds" in our entire trip to CR at the Marriott!) and a terrific deep soaker tub. Our patio doors opened onto a private little lanai which gave us access to the third/ main floor gardens. We saw the cutest little spotted skunk several times in this vicinity. Other wildlife seen were: a praying mantis, many birds, and hermit crabs and starfish on the beach. We also found cotimundi tracks on the beach but several walks on the beach at sunset and sunrise did not flush him out for us! We really enjoyed the food at the resort but my favorite part was the infinity pool(apparently the largest in Central America) that gave us views of the Pacific. Amazing at sunset! It was nice that we could swim anytime we wanted, though.

The staff were helpful- whether arranging shuttle transfers for us to go into Tamerindo, providing us with towels when the towel carts were empty, and holding doors open for us in and out of the restaurant. The staff in the little gift shop were super friendly too!

While there were renovations going on during our stay, it didn't have any negative impact on our stay- in fact, it makes sense that renos would be going on now, before the busy winter/ Christmas season.

We would love to return to this resort!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review, November 6, 2013
Dear Guest;

THANK YOU so much for your understanding about the renovations that we are doing at our Resort. We are getting ready for the high season. Fortunately we are almost done.

I am pleased to hear that you really enjoy the Resort and the wildlife that the Hacienda offer to our guest.

Sincerely;

Jesus Gonzalez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 30, 2013

JW is terrific resort, in great condition, setting, beach, staff, food. They were doing some renovations during out stay in late October (it didn't look like anything needed renovations, it is still seems like a "newer" property) but I believe those are over next month. Definitely walk down the beach (or drive) to Lola's - awesome local beach restaurant open only during daytime. Food was great at all restaurants, in particular loved the local Costa Rica choices at Mansita for breakfast and dinner. Catch of the day was great at Tamarine too. Steakhouse maybe a little pricey. Maybe better to head into town... which is the only negative of resort is it is isolate resort, so I would highly suggest renting a car from Liberia airport and just keeping it for a week, its not a bad drive into Tamirindo to get off resort maybe for a night or do other excursions. This is great resort to get away and relax.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review, November 6, 2013
Dear Guest;

Thank you for your excellent review.

I am glad to know that you have enjoyed the Typical Costa Rican options that we offer in our breakfast and dinner.

I personal recommend to rent a car if you are visiting this area since there is a lot of good places to explore and adventure.

Regards;

Jesus Gonzalez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Pleasant, South Carolina
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 27, 2013

What a gorgeous resort & spa! JW Marriott really outdid itself with this property! Our goal was to relax and enjoy the beauty of the island, and we couldn't have picked a better spot to do so. Everything was absolutely immaculate! I especially enjoyed the pool, the spa, and the gym. The staff was so incredibly welcoming, and accommodating - very kind and sincere, too. The food was exquisite, as well. While we did explore the island, we mostly stayed at the resort. Sadly, there's no middle class in Costa Rica as we had heard and quickly discovered as we ventured around the island... If we were to return to Costa Rica, we would definitely stay at this hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review, October 31, 2013
Dear Guest;

Read this review is very gratifying for me and all our team.

I am pleased to know that you have enjoyed your stay and service that we provide to our guests.

Thank you very much for sharing your wonderful comments with all of us.

It would be a pleasure for us to welcome you back.

Kind regards;

Jesus Gonzalez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Neches, Tx
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 24, 2013

We arrived in the evening to a beautiful sunset. Our room was large and had a great view of the Pacific Ocean. My sister-in-law loved the bed but as for me, it sagged in the middle and was uncomfortable. The bathroom was great. It had a separate shower and tub. Plenty of counter space around the sink. There were plenty of towels available.

The beach was clean and had plenty of chairs and umbrellas for everyone. The pool was amazing, circling around and ending at the infinity pool over looking the ocean. It was absolutely beautiful at sunset. There were several hot tubs around the pool. The workers were very accommodating, I asked where I might get a beach towel but instead of pointing me in the direction, he got the towels and brought them to me on the beach at my chair.

Yes, there was renovations or maintenance going on but it didn't take away from the beauty and atmosphere of this paradise. (This is the off season).

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review, October 30, 2013
Dear Guest;

I really appreciate your time to write this great review about our Resort and your understanding about the renovations during your stay.

We are working very hard to finish the renovations and be ready for high season.

I am pleased you enjoyed the sunsets by our pool and your room.

It would be a pleasure to welcome you back.

Kind regards;

Jesus Gonzalez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to JW Marriott Guanacaste Resort & Spa Costa Rica? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Guanacaste Resort & Spa Costa Rica

Address: Hacienda Pinilla, Playa Avellanas, Tamarindo, Costa Rica
Location: Costa Rica > Province of Guanacaste > Tamarindo > Playa Avellanas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Playa Avellanas
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — JW Marriott Guanacaste Resort & Spa Costa Rica 4.5*
Number of rooms: 310
Official Description (provided by the hotel):
Live an authentic Costa Rican experience in a luxury hacienda style resort in Guanacaste, Costa Rica. This resort & spa sits oceanfront on a secluded stretch of coastline minutes from the Hacienda Pinilla Golf Course and Tamarindo village. The JW Marriott Guanacaste is surrounded by the splendors of Costa Rican rich biodiversity; with a choice of 5 beaches, adjacent to an equestrian center, tennis courts, and an 18-hole golf course with a coastal layout. Off-site activities like canopy tours, horseback riding, white water rafting, kayaking, and ATV tours can be arranged on site. You can also arrange tours to nearby locations such as Arenal Volcano, Rincon de la Vieja Volcano and National Park or Guachipelin thermal hot springs. Enjoy surf beaches with excellent year-round waves and warm water, visit turtle nesting beaches or observe a great variety of wildlife. The property features the largest infinity pool in Central America, outdoor hot tubs, a fully equipped fitness center, biking and jogging trails and a Kids Club with professional care. You can also relax in our spa, ranked one of the top five Spas in Latin America by Spa Magazine. This resort offers 5 restaurants and two bars. Among these options enjoy a romantic dinner right on the beach at Azul Grill our beach front restaurant or visit Tamarine where you can enjoy Asian fusion cuisine. Indulge yourself with a genuine Guanacastecan style meal at Sabanero Steakhouse or relax and admire a spectacular sunset at Nau Lounge and Bar, while you enjoy hand crafted cocktails and a variety of Sushi. All rooms have balconies with garden, pool or ocean views. In-room amenities include LCD TVs, sound proof windows, iPod docks and streaming speed Wi-Fi Internet access, blackout curtains, plush pillow-top mattresses and fine linens, rich woods, and marble bathtubs. The village of Tamarindo is just 5 miles away, where you will find restaurants, bars, and souvenirs in a "Pura Vida" laid back atmosphere. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Caribbean Online Mgt Corp., Marriott, BookIt.com, Despegar.com, Hotels.com, Priceline, Travelocity, Odigeo and Tingo so you can book your JW Marriott Guanacaste Resort & Spa Costa Rica reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel Santa Cruz
Jw Marriott Guanacaste Resort And Spa Costa Rica
Jw Marriott Santa Cruz
Marriott Santa Cruz
JW Marriott Guanacaste Resort & Spa Costa Rica Playa Avellanas

Owners: What's your side of the story?

If you own or manage JW Marriott Guanacaste Resort & Spa Costa Rica, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.