I just checked into the JW Marriott Guanacaste in Costa Rica ... It is a beautiful place . Unfortunately the room I have been given is not what the reservationist promised. I was promised an ocean-front corner, non-smoking room - with either a king or 2 double beds.
I am not in a corner room as promised and the staff and a new reservation contact are not going to get me into a corner room.
Shame on me for not getting it fully and clearly in writing - although the reservationist I just talked to said she confirmed what I was saying.
The staff here said they are too booked to resolve this issue (move me).
I'm going to post this and get on with what will be a lovely vacation !!!