We asked for and received a 2nd floor room. It was clean, Not a five star but that does not exist in the Orient Bay area. After reading some of the reviews I considered canceling my reservation. I'm glad i didn't. Alex could not have been more helpful. She went out of her way to be sure we had everything we needed. We felt safe within the property and while walking to the village and the beach. Breakfast was as expected, coffee, juice, bread and pastries. They also have an "egg cooker", basically a crock pot filled with hot water and little wire baskets to hold the eggs. You put in what you want, and set a timer. Breakfast is supposed to start at 8:00. The Saturday girl, Nathalie, who sets up breakfast was just starting to set up at 8. Egg cooker water never did get hot. My wife tried an egg and even after 10 minutes of cooking, it was still completely raw. Coffee and pastries were good. Sunday through Friday there is a different girl, Julian, setting up breakfast. She is a sweetheart. She remembers what you like and makes sure you are happy. Julian was a wealth of local knowledge. Everything from where to shop for groceries and wine, to some of the local attractions. She had everything ready on time. She was very pleasant and suggested that we try 7 minutes on the egg timer. This will give you a soft boiled egg, the equivalent of about 3 minutes in boiling water. Afternoons, about 4:00 to 6:00 they have Crepes and drinks in the same area that they serve breakfast. No beer or wine, just mixed drinks. The Crepes are good with a variety to choose from. Crepes and drinks are not included in the room price like breakfast is. The same girl who does breakfast does the afternoon Crepes and drinks. Poopy, their dog os very nice. She took a liking to us. She would follow us to the beach and lay under my wife's chair. The nice thing is that when someone would try to sell us some useless trinkets, the dog would bark at them and scare them away. if I could add one thing to would be a clock in the room.
The beach chairs at Waikiki are included with the room at Palm Court. After reading some of the reviews about pushy beach attendants, and poor beach chair positions for the palm court guests, I was fully prepared to find the best location on the beach and just pay for the chairs. We walked the entire beach from the area known as Palm Beach, all the way to Pedro's. As far as I am concerned, the Waikiki area is among the best. We picked a couple of chairs that were already set up in the front row. Put our palm court towels on them and enjoyed the beach. About 10 minutes later Bengiman came by just to confirm we were staying at Palm Court and to see if we needed anything. He was available throughout the day, but not at all pushy. I noticed a few "reserved" signs at some of the chairs. I asked him how we could do the same. He asked how long we would be there and said that if we like where we were, those would be our chairs for the week. Simple as that. We had lunch at Waikiki. My wife had a large salad with grilled shrimp, I had the salad with grilled chicken. The food is OK, not anything special, but not bad. €20 each for lunch, €7 each for drinks . With the $ to € conversion $68 plug tip for lunch. Yes it's a bit high, but the chairs are free and you'r on vacation. The next day, our chairs were reserved for us as promised.