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“DO NOT STAY HERE!” 1 of 5 stars
Review of Palm Court Hotel

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Palm Court Hotel
3.0 of 5 Hotel   |   Parc de la Baie Orientale, Orient Bay 97150, St Maarten-St Martin   |  
Hotel amenities
Ranked #1 of 6 Hotels in Orient Bay
Los Angeles, California, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
“DO NOT STAY HERE!”
1 of 5 stars Reviewed July 20, 2012

Where to begin...

1. The owner is not a people friendly person.
2. This place is advertised as a full kitchenet, but the cooking top did not work, the mini fridge was not cool enough to keep food.
3. The toilet is in it's own seperate room and the owner had bolted the bathroom window shut so you could not open it.
4. There were ants all over in the room and I have received multiple bug bites from the room.
5. There is not a constant person at the front desk to assist you even though there is a sign that says the reception is open from 8:30 am to 7 pm.
6. Most of the TV channels in the room are in french and 3 channels at the most in english.
7. Most of the night life happens on the Dutch side down by the airport which is way to far to drive back to the hotel if you have been drinking.
8. Orient Beach is like the wild west, Very busy and happening during the day, but once dusk comes, all of the beach bars close down and everyone heads inside.

I would not recommend this place to my worst enemy.

Room Tip: No room is worth paying for in this place as you will not be able to buy food and cook for yourself...
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  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Montecito, California
Top Contributor
56 reviews 56 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed July 20, 2012

Attitude and Biting Dog
Orient Bay the beach and Plaza are nice and we had lots of fun. Orient Bay the residence and hotel area however looks like Disneyland’s Main Street after a crack induced weekend. Buildings need painting and a gardener. The Palm Court Hotel is well groomed and stands out far better than the rest of the complex. The owner has a dog that runs around greeting guest and escorting them to their rooms. The dog is called “Puppy” pronounced “Poopy” with the French accent. Puppy followed us out to dinner and two different beach bars and back to the hotel. A party dog for sure but don’t get her excited on the beach, it might nip you and jump up on you with it’s long sharp nails injuring you like it did me. I have a bruise on the thigh from the dog’s nip. I told the owner and she was like, “oh well.” Not even a sorry. I expected more for this being rated by Trip Advisor as the #1 hotel in Orient Bay, it’s easy to be #1 when the rest is really poop. When the water went off for 30 minutes or so, I called the owner and she said, “They cut it off sometimes and they don’t tell us”, “Sorry”. Well it would have been nice to know before soaping my body up in the shower that the water is subject to being cut off without warning. The design of the buildings, are nice and the room was clean, although the toilet room had a locked window, leaving you to your own smells without ventilation. I kept hearing what I thought was someone running back and forth in their room above while I was trying to sleep, but it turned out to be the wind knocking the roof about. When all is quiet and nothing going on, it is annoying. It is a solid 3 star hotel, so don’t look for the personal service, because it doesn’t happen here. The lady owner seemed annoyed at questions on the phone, she was like, “now what” in attitude, not words. I called her twice, to ask about the water being cut off and if she had an electrical adaptor for 120v. If you don’t have your own computer and have to use the hotel’s, you better get there before 5pm because even though she says she closes the office at 6pm, don’t trust that. I just expected better service at just over $200 a night, that’s all. It is annoying to have to enter and exit the property through the driveway gate with a code. Next time I will continue my stay in Grand Case and just take the 10 minute drive over to Orient Bay to party.

Room Tip: Count on smelling the poop of everyone staying in your room because the toliet room's window may...
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  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harlingen
Top Contributor
65 reviews 65 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 28, 2012

Our first trip to St Martin and we chose the Palm Court Hotel because of location and the great reviews on TripAdvisor. The staff was VERY friendly and beyond accomodating! We arrived at the Palm Court very late (after reception hours) but Alex was very sweet and made arrangements for us to check-in on our own. Alex was also very nice to email me driving directions before we arrived and she even reserved an excursion for us to Prickly Pear on board the Winner Touch (also highly recommend).The breakfast at the hotel is included with your stay and they offer a good variety of breads & fruits, etc. and it's a great opportunity to meet the other guests at the hotel. In the afternoon, they offer cocktails and crepes for purchase - - we enjoyed stopping in for a quick drink on our way in from the beach. The location of this hotel is GREAT!! It's slightly hidden, but it's literally a 2 minute walk to Orient Village and a 3 minute walk to Orient Beach. The grounds of the hotel are beautifully kept - wonderful trees and plants everywhere. As it was our first trip, we weren't sure whether we should worry about safety and crime, but we always felt very safe in Orient Village and at The Palm Court Hotel - the hotel and parking lot are gated (one of the few gated hotels in Orient). We loved St Martin and we will definitely be back! And, we will definitely stay at the Palm Court Hotel again!! Just FYI - if you're a big resort kind of person - this is not the hotel for you.

Room Tip: The second floor offers a nice breeze and view from your balcony!
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hartford, Connecticut
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 23, 2012

The staff at Palm Court can't be beat. From Alexandra in the reception area, to Judine in the hospitality area, to the chambermaids, the staff is friendly, helpful and efficient. This is the fourth year that my husband and I have stayed at Palm Court and we will stay there again next year.
The proximity to Orient Beach,with free chairs and umbrellas provided at Wakiki Beach, is terrific, and easy access to local markets and restaurants make the location of Palm Court ideal. The morning breakfasts and afternoon crepes served by Judine are "icing on the cake."

Room Tip: The second floor rooms offer more light and more privacy, but if you need handicap access, choose th...
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Top Contributor
262 reviews 262 reviews
21 hotel reviews
Reviews in 41 cities Reviews in 41 cities
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed May 21, 2012 via mobile

Our fist full week stay at the Palm. Private gated property with lush gardens and wild life. Very well maintained. The bright colors get little annoying after a few days. Although the room was generally very clean we had bugs in our bed the first night and got ate up under the sheets. They changed all bed and it was better afterwards.

You can't enjoy the balcony very much because of the tiny bugs with the big bite you never see. No screen door to enjoy the breeze.

Negatives

1. 90 percent French TV, so don't expect to relax in evening by the Telly . Poor reception on abc channel.
2. Beach chairs are in a poor location relative to best beach spots. Skip them and pay $15 at Kakao the best food overall and service on the beach.
3. Large Average bed, not extremely comfortable. No comfortable chair or couch in the room.

Positives

1. Good location. Short walk to village and beach.
2. Nice breakfast with fresh boiled eggs, fruit and assorted breads.
3. Pool bar nice place to relax after day at the beach for few drinks.
4. Lots hot water good water pressure. Air conditioning worked well.
5. Well maintained facility.

Will we come back, maybe? In October we plan to stay at Grand Case Beach Club and drive to Orient. Palm does not compare to GCBC. Better than Alamanda.

Overall most will find it a satisfactory place to stay. Nice staff and no hassles.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 23, 2012

We recently spent 5 nights in mid-April 2012 and could not have chosen a better location or found a more friendly staff. Clean, spacious, and secure accommodations which are located only a 2 minute walk from the Waikiki Beach area made this very convenient. There are multiple restaurants and beach bars within walking distance only minutes away or you can take a short ride to Grand Case for even more selections. The hotel offers a great breakfast and a happy hour around the pool in the afternoon. Alex and her staff could not be more accommodating to include "poopie" the hotel mascot. We would return again without question.

Room Tip: 2nd or 3rd floor provides a better view
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 11, 2012

We stayed here for a week at the end of January. We've stayed previously at Le Grand Blue and Grand Case Beach Club. I'd rate Palm Court above both.

Liked

-The free breakfast was great! Plain and chocolate croissants, fresh bread, cheese, hard boiled eggs, cereal, fresh juice and fruit are complimentary and served on a nice patio overlooking the pool. It also gives you an opportunity to meet the hotel's other guests.
-Rooms are clean and updated. However, the bright red color of the walls and moroccan themed decoration don't feel very Caribbean.
-Reception was friendly and helpful. They even helped me sort a rental car issue.
-Only two block to the beach and the hotel's central location mean you're very close to Orient Village where you can find shopping and restaurants (we liked the pizza at safari cafe).
-Given its central location I was surprised at how quiet our room was. We were on the second floor closer to reception. All rooms overlook the pool. The hotel consists of several (four I think) A frame buildings with several units on the first and second floors and only one unit on the third floor. Some of the third floor units may have ocean views. First floor rooms are likely quite dark.
-The bed was comfortable. Not too hard.

Not So Much
-By American standards the water pressure of the shower is poor.
-No screen door on the balcony door means you have to run the AC constantly and can't enjoy the breeze.
-Hotel guests receive complimentary access to beach chairs and a charge card at Waikiki Beach. It's a walk down the beach from the hotel. It would have access to multiple beach clubs. Especially as Waikiki' beach chairs/umbrellas look a bit tired compared to others and their food is a B-. Also, Waikiki does a huge business with cruise ships. Stay away from the reserved section of chairs that they rope off. Finally, it's a tradition of ours to enjoy a bottle of champagne on the beach on the last day of Caribbean trips. The folks at Waikiki hassled us about this as we brought our own bottle rather than purchasing one from them. I'm not sure what arrangement PC has with Waikiki, but my expectation is that part of what you're buying with your hotel booking is a beach chair and umbrella. However, at Waikiki your beach chair feels more like a chair at a restaurant. Technically it doesn't cost anything to sit in the chair but the expectation is you'll order food and drinks.

This may go without saying, but I'd be wary of coming here with children. I didn't see any staying at Palm Court while we were there. Also, our first night in Orient Beach we went for a drink at the Bikini Beach bar where we witnessed a group of swingers doing nude body shots on the bar. We later discovered that they were staying at PC.

Tips

Le Pressoir was the best meal we had in St Martin by far. Le Astrolabe was good. I would not return to Tastevin. The hike to Pic Paradis is great. Do a dive with Octopus. We and several of our friends have done discovery dives and everyone loved it. Go to Blue Martini in Grand Case especially on Thursday to see Dreadi. Calmos and the LoLos are also great places to eat.

Room Tip: I would ask for something closer to reception (farthest away from the parking lot) and avoid rooms o...
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palm Court Hotel

Address: Parc de la Baie Orientale, Orient Bay 97150, St Maarten-St Martin
Location: Caribbean > St Maarten-St Martin > Saint-Martin > Orient Bay
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 6 Hotels in Orient Bay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Palm Court Hotel 3*
Number of rooms: 24
Official Description (provided by the hotel):
Palm Court is situated in Orient Bay, just two minutes walk from the beach and all local amenities. Orient Beach is on the windward side of the island, so the hotel is blessed with the cooling Caribbean trade winds for most of the year. The breeze not only keeps the temperatures comfortable, but also provides ideal conditions for watersports such as windsurfing and kitesurfing. ... more   less 
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Also Known As:
Palm Court Orient Bay
Hotel Palm Court

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