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Esmeralda Resort: Traveler Reviews

4.0 of 5
Baie Orientale | BP 5141, Orient Bay 97071, St Maarten-St Martin
Hotel amenities
Esmeralda Resort
Ranked #4 of 6 hotels in Orient Bay
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189 reviews from our community

    Trip type
Traveler rating
    64
    76
    25
    19
    5
Date Rating
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Always go back”
3 of 5 stars Reviewed January 31, 2013

My husband I have been going to St Martin for 12yrs twice a year! We have been staying at Esmeralda for the last ten years! We have seen a lot of changes over the years.. Up until this last year it was steadily declining or run down! The new well needed renovations and price, location is what will bring us back this next spring! The staff is very friendly but can be take awhile to get something done but that's coming from a very type A American!
You can not beat the location to the beach!!! Coco is one of the best beach restaurants on the beach! It's location as well is excellent! It's just a short walk to the beach from the resort. The semi private pools are so nice to just chill by after a day at the beach. The best value in Baie Orientale we have found for as long as we have been going and the great location you can't beat!

Room Tip: The nicest villas are close to the main office!
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USAsalesoffice, Director of Sales at Esmeralda Resort, responded to this review
February 2, 2013
Thank you Ruth. It is nice to hear the opinion of such a long time fan of the Esmeralda Resort. We are glad that you appreciate the renovations we have done to our property (just in time) so we can look forward to hosting you again this spring... and for years to come.
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Michigan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“NO Sound proofing”
1 of 5 stars Reviewed January 27, 2013

We just returned from St. Martin. Loved the island and the food, but our room at this hotel had an adjoining room (I believe most or all of them do), common in hotels, but in this one, there seems to be less than zero sound proofing between the adjoining doors. When we crashed after or 15 hour airline ride, my wife says "what's that noise". It was our next door neighbor snoring. It was so loud I had to use ear plugs to sleep. The next day when our neighbors were talking quietly, we could still hear every word they said. Imagine trying to do something fun in private. When we complained, the desk said there was nothing they could do.
I wouldn't stay here again if they paid me.
The one star is for a nice shower.

Room Tip: don't get a room with an adjoining room
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  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask sleepdoctor about Esmeralda Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USAsalesoffice, Director of Sales at Esmeralda Resort, responded to this review
February 2, 2013
Dear Sleep Doctor:
We are sorry we did not live up to your expectations on your recent visit to our property. I did question management about your issues. I have been advised that there was indeed a noisy couple staying in the adjoining room. If I am not mistaken, they also had a baby. I hope you at least enjoyed all the other great features such as our location on Orient Bay and our fine restaurants in addition to our rain showers.
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Merrick, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
23 helpful votes 23 helpful votes
“Gem on Orient Beach”
5 of 5 stars Reviewed January 23, 2013

Just returned from 13 nights at the Esmeralda Resort. Had a wonderful time at this beautiful resort!
Leo at the Reception area is just fantastic and most helpful. He has such a way with all the guests, taking time to greet everyone and help them with their questions. Chris has been there many years and makes our stay wonderful. He is also very helpful and is a pleasure. Jeanine at the front desk is always smiling! This is such a relaxing and beautiful location. Everyone is so friendly. The rooms are immaculate and the property is beautifully landscaped and manicured.
Can't wait to go back!!!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
Ask Jackie G about Esmeralda Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USAsalesoffice, Director of Sales at Esmeralda Resort, responded to this review
January 26, 2013
Jackie:
We are so pleased that you took the time to write a review of the Esmeralda and even more thrilled that you had such an enjoyable stay with us.

I will be forwarding your comments on to the staff. They will be happy to see that their attitude and hard work is appreciated.

We are looking forward to your next visit.
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Burlington, Vermont
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Almost everyone there is a repeat visitor”
5 of 5 stars Reviewed January 21, 2013

We've stayed at the Esmeralda many times, currently 3 years in a row, and have already reserved to go back next year. So, we like it. Everyone we talked to on the beach or in the restaurant was a repeat visitor, so we're not alone. Here are the pluses: it's on the best part of Orient Beach. The beach chaises have more space between them than at other Orient Beach locations. It's got a great gourmet restaurant, on a par with anything you'll find in Grand Case. The staff is extremely friendly, and responsive to any problems you may encounter. The price is a fair value. Negatives? Well, the property is older, and not as pristine as it was when we first went there 15 years ago. We heard two guests make complaints...no bellman to take their bags, and you had to bring your beach towels back to the front desk for exchange. So, it's not a 5 star resort. But their 4 star rating has been reaffirmed by the tourist bureau. The hotel is best suited for couples, there is no nightlife on property for singles. But if you like good food, and great beach, a great place to be. Book on THEIR website, www.esmeralda-resort.com, discounts are available. There are some "imitation" sites out there that try to get your bookings, and claiming discounts.

Room Tip: Ask for an upgrade when you check in.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 2 more reviews by southcove for Orient Bay
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USAsalesoffice, Director of Sales at Esmeralda Resort, responded to this review
February 2, 2013
Thank you for your review on your last visit to the Esmeralda Resort. You are correct, we are located on the best and quietest part of Orient Beach. The chef at our gourmet restaurant, L'Astrolabe, has won multi-awards for food quality and presentation and is one of the top restaurants in St,. Martin so we are glad you enjoy it.
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Hackensack, New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“perfect place to relax”
5 of 5 stars Reviewed January 14, 2013

Just returned from my trip to St Martin and stayed at this resort for 1 week and its definitely a perfect choice if you are looking for an extremely safe and perfectly manicured resort on beautiful orient beach.The clientele is upscale and there is a friendly atmosphere. There is a pool at each villa so if you dont feel like going to the beach you can just relax at your pool all day. There is a beautiful restaurant on the premises and a few within walking distance and it is a gated resort and there is also another gate when u enter the village so there are various layers of security. The front desk and management are also accommodating. The rooms are clean and spacious and beautiful and stylish. My personal favorite was the showers. This is a must stay if u are visiting French St Martin. Orient beach is a 1 minute walk down the path to beautiful coco beach which is on orient beach.There is no reason to ever leave the resort during your entire stay

Room Tip: i would recommend a deluxe room but all rooms are beautiful
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  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
See 2 more reviews by Novalee4444 for Orient Bay
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USAsalesoffice, Director of Sales at Esmeralda Resort, responded to this review
January 26, 2013
Thank you for your review comments. It is much appreciated. You seem to capture the essence of our resort, staff and facilities perfectly. We are looking forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Esmeralda Resort

Also Known As:
Esmeralda Hotel
Esmeralda Hotel Orient Bay
Esmeralda Hotel Marigot
Esmeralda Resort Marigot
Esmeralda St Martin
Esmeralda Resort St Martin
Renaisance Esmeralda Resort
Address: Baie Orientale | BP 5141, Orient Bay 97071, St Maarten-St Martin
Region: Caribbean > St Maarten-St Martin > Saint-Martin > Orient Bay
Amenities:
Bar/Lounge Beach Business Center Free Parking Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Orient Bay
#2 Romantic Hotels in Orient Bay
#3 On the Beach Hotels in Orient Bay
Price Range: $$
Hotel Class:4 star (4*)
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