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“Beautiful hotel although a tad expensive” 4 of 5 stars
Review of Hotel Termal Burgo de Osma

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Hotel Termal Burgo de Osma
4.0 of 5 Hotel   |   Universidad 5, 42300 El Burgo de Osma, Spain   |  
Hotel amenities
Madrid, Spain
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
Reviews in 36 cities Reviews in 36 cities
25 helpful votes 25 helpful votes
“Beautiful hotel although a tad expensive”
4 of 5 stars Reviewed September 24, 2012

As others have said the hotel building is beautiful. Our room was large, modern and very comfortable (beds, pillows, bedding), and the bathroom well thought out (door to toilet on one side, and door to shower on the other with washbasin in middle).
We had prebooked spa treatments which ran perfectly on time. All three treatments (scrub, bubble bath and massage) were perfectly executed and veeeeery relaxing.
We ate in the restaurant on the Friday night, food was better than service, our waitress wasn´t very experienced, perfectly friendly but lacking in attention to detail.
All in all a positive experience, although was a little expensive bearing in mind this is Soria and not Barcelona!

Stayed July 2012, traveled as a couple
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208 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Russian first
  • Spanish first
  • Any
English first
Madrid, Spain
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 28, 2012

Sent one night (19th Aug). Termal pools very good and relaxing. Hotel really beautiful and comfortable. Well worth a visit, however the outside pool was extremely cold even though the weather was very hot.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork, Ireland
19 reviews 19 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed August 26, 2010 via mobile

This is an amazing building that is well worth a visit. Built around an old university, the building is respectful to the magnificently detailed stone structure but at the same time is modern, airy, and stylish.  The glass dome at the center of the quadrangle that covers the underground spa. The building is a triumph of architecture and interior design.

The rooms continue the innovative mix of the old and the new.

The underground pool area, which us free to guests, is very impressive.

But Hotel Termal is a very good illustration of the difference between a great building and a great hotel. The service is terrible. The staff, if you can find them, are surly and unhelpful. One gets the impression that they would prefer if you simply went away and judging from the largely empty cafe and restaurant, it seems most guests have.

If facing grumpy staff does not start your day badly, the breakfast buffet will surely disappoint. The food in the café is embarrassingly poor and seriously overpriced.

Luxury and comfort is about more than designer furniture, stylish lighting, and nice sheets. It's about a feeling. And a stay at this hotel will not make you feel special.

If you are in Burgo de Osma you must come to see the building. But, if you manage to find a waiter, just have a coffee or a beer while you admire it. Resist the temptation to stay.

  • Stayed August 2010
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Hotel Termal Burgo de Osma

Address: Universidad 5, 42300 El Burgo de Osma, Spain
Location: Spain > Castile and Leon > Province of Soria > El Burgo de Osma
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in El Burgo de Osma
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Termal Burgo de Osma 4*
Official Description (provided by the hotel):
This splendid and warm XVI century building, ancient University of Santa Catalina with its original plateresque facade and its Renaissance cloister, is the first real hostel 4 star in Castilla y Leon. The hotel has 70 rooms, cafeteria, restaurant, play room for children, Internet area, meeting rooms and banqueting rooms as well as indoor swimming-pool. It also has a thermal area under its Renaissance courtyard of around 1500m, with thermal pools, contrasts circuit and thermal treatments areas as usual in the hotels of the Castilla Termal chain. A magic place, having facilities and services of high quality ideal to relax, take care, do corporate events and personal celebrations. Charming corners ready to seduce you and the most advanced techniques applied to thermal treatments. An environment created to enjoy and relax. The thermal hotel life has centred on its beautiful Renaissance courtyard enclosed by a glass dome and where the social life of the hotel takes place. Under the central courtyard are located the two floors of the spa, the play pool and the contrast circuit. ... more   less 
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