We were two couples staying for 5 days in November. Both couples have travelled extensively and are pretty easy to please.
Sea Garden is a small family-run place with a series of simple bungalows set in a lovely garden setting on the ocean. We had a pretty good stay there, but there are some simple things that could be done to dramatically improve the experience:
-Cleaning and service of the bungalows is a bit lazy. We had to ask for everything: to change the sheets, to get clean towels, to replace the toilet paper. The daily cleaning service was a cursory exercise and did not really do the trick. We are not fussy travellers nor germaphobes, but a lot more could be done in this respect.
-The lunch and dinner is great, but breakfast is pretty lame. Plain crepes and do-it-yourself toast. We requested to add fruit to the menu, this earned us a few bananas.
-Because the power is off all day, the drinks are not particularly cold, and there is little variety. Just beer and coke. There is also no ice. It would be simple to have a block of ice on hand to serve with drinks or to make fruit juices.
-There are (dirty) mosquito nets over the beds, but no screens on the windows, and the roof of the bungalows have a big open gap, meaning lots of bugs in the rooms. Add some screens for a simple solution
-Again, not to sound fussy, but some cushions for the stiff wooden chairs that you spend most of the day sitting on to enjoy the scene would be great. Left with a sore bum.
-Sonja and her team were friendly, but not proactive in terms of going above-and-beyond by helping travellers with their plans and problem solving.
In general it seems that the crew at Seagarden have grown a bit complacent with their high Trip Advisor rating, and need to step up their game.
The diving at Bunaken was amazing. We went out with Seagarden's dive guide and he was great.
In the evening check out Two Fish, the dive centre next door, for cold, cheap drinks and nice people. They have constant power as well, so if you want to escape the heat, go sit under one of their fans and chill out.
It is clear on the Seagarden website, but make note that the generator runs only from 6pm - 9am. It gets HOT during the day and it is uncomfortable in the bungalows or on the verandas.
Ask for a bungalow in the shade. While a bit further from the ocean, you will appreciate the cooler...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.