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“Dirty accommodation” 2 of 5 stars
Review of Two Fish Divers Bunaken

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Two Fish Divers Bunaken
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Pangalisang Beach, Bunaken Island 95113, Indonesia   |  
Hotel amenities
Yerevan, Armenia
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5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Dirty accommodation”
2 of 5 stars Reviewed February 7, 2009

We booked up with two Fish Divers for the scuba diving in Bunaken and the Lembeh Straits. This review is purely for the accommodation in Bunaken, as the diving was ok.

The Two Fish website says that the rooms are 'clean and comfortable' - this is totally inaccurate as the standard cottage that we stayed in was filthy. We never had any clean towels or sheets in 6 days, the curtains were dirty, and the floor around the edges and under the beds were thick with dirt as well. On the first day I asked the cleaner to do the sink as it had black grime around it, I also asked him to clean the mirrors, he just splashed water over them, it then dried and looked even worse.

We knew that there was no a/c and no hot water before we went with Two Fish and were quite prepared for basic accommodation, but to live in this filth was unnacceptable. The owners live on site, so there is no reason for them not to be fully aware of what is going on in the resort.

  • Liked — Balcony
  • Disliked — The dirt!
  • Stayed November 2008, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TwoFishBunakenIsland, Owner at Two Fish Divers Bunaken, responded to this review, December 3, 2009
We are very sorry that you had this experience. We have since replaced our supervisor in charge of cottages and changed some of our procedures, and this is no longer a problem (as you can seed from more recent reviews).
For other travellers, please note:
* we feel that its very important to hire local staff and therefore all our resort staff are from Bunaken Island. Its a pretty remote area, and the staff are good workers but do not speak great english and do not always understand "western" expectations
* if anyone has any problems/issues they just need to talk to our supervisor or us (myself & Tina the owners) and we will get things fixed straight away
Regards - Nigel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Additional Information about Two Fish Divers Bunaken

Address: Pangalisang Beach, Bunaken Island 95113, Indonesia
Location: Indonesia > Sulawesi > North Sulawesi > Bunaken Island
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #5 of 12 Specialty Lodging in Bunaken Island
Price Range (Based on Average Rates): $
Number of rooms: 14
Official Description (provided by the hotel):
Small and cosy resort based on Bunaken Island, characterised by:• Beach-side accommodation - wooden cottages with cooling fan, HOT water showers and large balconies with hammocks.• Other resort amenities include 18m swimming pool; 24 hour electricity; relaxing area; beach café; FREE wifi internet; book swap facility.• Small &Personal with really friendly staff.• European management – owned and managed by Tina and Nigel, who have been living & diving on Bunaken for more than 10 years.• No crowds - maximum 20-22 divers. ... more   less 
Also Known As:
Two Fish Divers Bunaken Hotel Bunaken Island
2 Fish Divers Bunaken

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