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“Definitely not a 4-star hotel!” 2 of 5 stars
Review of Hotel U Beranka Nachod

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Hotel U Beranka Nachod
Masarykovo namesti 74, Nachod 547 01, Czech Republic   |  
Hotel amenities
Ranked #3 of 4 hotels in Nachod
Brno
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Definitely not a 4-star hotel!”
2 of 5 stars Reviewed September 23, 2012

Great location in the city centre of Náchod, near the castle. Some rooms have a view into another wall, but our room had a view to the main square, which was nice.
We were half board. The food was OK, dinners were soup, a choice of 3 main dishes and dessert. The food was good, homemade, the staff was very friendly and quite professional. The breakfasts weren´t worth a 4-star hotel, there was a very little choice, which was the same every day. As for the warm cuisine, there were only sausages. There was only ham and cheese, no other sorts of meat or cheeses. No sweet bakery products. Good tea and coffee.

The accomodation - our room - was awful. We will have bad memories back on the weekend we were planning to spend relaxing and visiting the sights of East Czech Republic. Our room had number 314, it was in the third floor of the old Art Noveau building. Our room was very big. There were although lots of problems, which made our stay uncomfortable. There was no hair dryer, the minibar was empty, the TV was small and with a very limited choice of TV channels. The furniture was old-fashioned, although this can be regarder as an aim to make the rooms in the style of Art Noveau.
There was NO LIGHT - our room had two bedrooms, which is great, expect of the fact that in none of these rooms there was light. Only two little lamps in one bedroom. In the living room part, there were two lights, one of those didn´t work though. In the whole room there were several big lamps, only one worked. In the bathroom there also was very little light. After our complaints, one light bulb had been changed, the other ones were not. On the hall, the lights wern´t on and it wasn´t even possible to turn them on as the switch didn´t work.
The internet didn´t work at all, we complained twice but the reception has not been able to help us with that.

The biggest problem was coldness in the room. There had been like 10-15°C. During our two nights in the hotel we have become ill. Because of that we didn´t enjoy our weekend very much. The reception said they will turn on the heating, which they on our second complaint did, but what a surprise - the heating was only giving out cold air :-) During our stay in the room, which we tried to minimize, we were wearing two sweaters and were wrapped into a blanket all the time.

To our complaints the reception was arogant, although at first we were only nicely telling them what´s going on and we politely ask if they could do anything with that. They even didn´t apologize once.

I really don´t imagine a stay in a 4-star hotel like that. In the room there even weren´t the things, which HAVE TO be in such a hotel.

Room Tip: Choose a room in the newer part of the hotel, hopefully it won´t be as cold and there will be more l...
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  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Polish first
  • Any
English first
Wermelskirchen, Germany
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 15, 2012

Very nice hotel, location is central, in the square at Nachod within 2mins walk of shops & attractions. The hotel staff spoke good English and are very helpful. Nive breakfast with hot and cold choices.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel U Beranka Nachod

Address: Masarykovo namesti 74, Nachod 547 01, Czech Republic
Location: Czech Republic > Bohemia > Hradec Kralove Region > Nachod
Amenities:
Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Nachod
Price Range (Based on Average Rates): $
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