Lovely restaurant in beautiful surroundings, just a shame about the service!
Food was very nice, starters arrived and couldn’t be faulted, but sadly it then went all down hill from there.
Our mains arrived beautifully presented, well the one and a half meals they brought to us as sadly my girlfriend meal was missing its vegetables. We were then blatantly ignored for the next hour by the waiting staff who were happy to serve the other 7 tables with their drinks and food, leaving myself drink less for the most part of the hour. When we did manage to catch a waiters eye it was for them to clear our table leaving us both sitting there for another 45 mins before asking us if we would like some desert!!
Somewhat to the waiters surprise we refused to have desert as we had appointments in Cambridge the next morning and didn’t want to be still sat at the table awaiting our deserts.
Paid the bill, minus any gratuity and left.
EXTREMELY DISAPPOINTED WITH THIS LEVEL OF SERVICE AND WILL NEVER RETURN!
- Official Description (provided by the hotel):
- Set in an idyllic location, this Grade 2 listed mill is a superb spot to enjoy a Romantic Break, a Wedding, a Birthday Celebration or any event you can think of! Our strong kitchen team use only the finest seasonal produce, sourced locally to create genuinely imaginative modern dishes that delight and inspire. The eloquent food is matched perfectly by the attentive staff. Always on hand to help in any way possible, the Sheene Mill staff pride themselves in offering the highest standard of service throughout the bar and restaurant. Sheene Mill offers its guests the choice of nine bedrooms, each with en-suite facilities. Each room is individually designed and complements the original features of the building, all with views of the hotel grounds and tranquil mill pond, creating an atmosphere of relaxation. ... more less
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- Also Known As:
- Sheene Mill Hotel And Restaurant
- The Sheene Mill Hotel Royston, Hertfordshire