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“Birthday Girl” 4 of 5 stars
Review of Premier Inn Ipswich North

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Premier Inn Ipswich North
Paper Mill Lane, Claydon IP6 0BE, England   |  
Hotel amenities
Ranked #1 of 1 Hotels in Claydon
Certificate of Excellence 2014
Maldon, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Birthday Girl”
4 of 5 stars Reviewed September 13, 2011

Nice quiet location, dinner was good, but for a relaxing stay breakfast too early, geared to the business community.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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316 reviews from our community

Traveler rating
    203
    85
    20
    2
    6
See reviews for
113
105
12
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Any
English first
Stockton-on-Tees
Top Contributor
73 reviews 73 reviews
50 hotel reviews
Reviews in 47 cities Reviews in 47 cities
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed August 22, 2011

Ipswich North was the latest Premier Inn we have stayed at. The room was of the usual high quality - clean and comfortable. However the service in the restaurant was very poor, poor enough for us to give a two star review. We ate in the restaurant on three separate occasions - each time it was a frustrating and on the final occasion simply an annoying experience. There seemed far too few staff. First night the wait for food and then paying was interminable. Breakfast the following morning was nothing short of chaotic with a constant wait for cups, coffee, glasses and food. On the final occasion we used the restaurant they declined to take the vouchers they had been leaving in our room each day saying that they weren't valid for their restaurant. Why leave them then? And why having been told at the time we placed our initial order that we planned on using the vouchers did they say nothing and tell us half way through our meal? Really, really annoying. To be fair though, the food was good when it arrived. Pity the service let the hotel down. And the internet costs are way too high. Our first disappointing experience with Premier Inn.

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Premier_Inn, Social Media at Premier Inn Ipswich North, responded to this review, August 30, 2011
Thanks for your review we are pleased that you enjoyed your stay and our team ensured you were comfortable and well looked after. Please accept my apologies for the disappointment caused with the service you received in the restaurant. Your comments regarding this have been duly noted and will be followed up with the Management Team at your hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Notts
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 15, 2011

We got 3 rooms for £87 - what a bargain! The rooms were big, well fitted and very comfortable. The staff were very busy but didn't rush you and were very welcoming. Would definitely stay here again if we were in the area

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hertford, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 15, 2011

Thoroughly enjoyable stay. Pleasant comfortable room & convenient location. Really nothing I can criticize!!! Recommended.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kent, England
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 9, 2011

Very nice, clean and friendly staff. The food is very nice but did feel sorry for the 2 staff trying to do everything on a Saturday night, it was not fair to them but they did very well. One thing that was not so good was the group of people talking and smoking at the front of the hotel which woke us up, not good when you have an early start.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
1 review
5 of 5 stars Reviewed August 6, 2011

Stayed at Premier Inn North of Ipswich. The best Premier Inn we've stayed in so far. It was very clean and tidy. Comfy bed and lots of pillows and towels. Lovely hot shower and decent hairdryer! The breakfast was gorgeous and a generous portion, lots to choose from as well. We were touring around Suffolk, in particular Woodbridge, Sutton Hoo the coastal region and found the location of this Inn perfect. I would recommend it to anyone with a family as it was very child friendly with generous size family bedrooms.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bristol, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 1, 2011

I stay at Premier Inns regularly and Ipswich North is one I stay at 3 or 4 times a year when I visit friends in Stowmarket (10 miles away). Unlike many Premier Inns the restaurant and bar are in the building so no going outside to get a meal or drink.

The staff are always friendly and the TV in the lounge area is always quiet just running Sky Sports News rolling updates so you can have a chat with friends and family without shouting over the TV.

Breakfast is excellent and the staff always tell me how long the cooked full english will be so if I am getting cereals or toast I know how long I have for that. They can also delay the order to allow you time to eat cereals etc.

  • Stayed July 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Ipswich North

Address: Paper Mill Lane, Claydon IP6 0BE, England
Location: United Kingdom > England > East Anglia > Suffolk > Claydon
Amenities:
Bar / Lounge Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Claydon
Price Range (Based on Average Rates): $
Number of rooms: 59
Reservation Options:
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Also Known As:
Premier Inn Ipswich North Hotel Claydon

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