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“A Courtyard - at the price of something much grander!” 2 of 5 stars
Review of Courtyard by Marriott Basel

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Courtyard by Marriott Basel
4.0 of 5 Hotel   |   Hardstrasse 55, Pratteln 4133, Switzerland   |  
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Ranked #1 of 2 Hotels in Pratteln
UK
Top Contributor
120 reviews 120 reviews
45 hotel reviews
Reviews in 58 cities Reviews in 58 cities
87 helpful votes 87 helpful votes
“A Courtyard - at the price of something much grander!”
2 of 5 stars Reviewed April 22, 2013

If I had paid a Courtyard price for this hotel I would give it four stars but at CHF 240 (corporate rate) I have paid less for the Swissotel or the Three Kings in Basel. And this is not worth it and is poor by comparison.
As others have said this is in an industrial park on the outskirts from Pratteln and about ten minutes walk to the train station. The walk is not pretty and I would not want to do it alone at night.
The Aquabasilea was next door and a reduction is offered for hotel guests (and may be free with some packages at weekends?).
The hotel is clean with well designed, colourful, practical lines and the room and facilities were fine. The staff were friendly and helpful on every occasion. My room had all I needed and the bed was comfortable. I found it hard to get the temperature to decrease using the room controls but otherwise everything worked.
They said breakfast was not included in the booking but after I showed them the booking they relented. Breakfast was OK but some of the items lacked the quality of other hotels.
Overall this is an OK hotel of its type but you can find much better for the money.

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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215 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Surrey
Top Contributor
108 reviews 108 reviews
108 hotel reviews
Reviews in 89 cities Reviews in 89 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed April 18, 2013

The Courtyard hotel is in an industrial suburb to the east of Basel. It is part of a complex that includes a waterpark and shops. It was handy as a stopover for me, but I wouldn’t suggest using it for seeing the sights of Basel city. As far as I can tell, there is no direct bus or tram link between the hotel and the city centre.

Nevertheless, the Courtyard is a modern and high quality facility. My room was a good size with all amenities provided including coffee, tea, safe, iron, etc. It was spotlessly clean, in super condition and with comfortable and practical furnishings. The bathroom was also a good size with walk-in shower.

The hotel offers good quality accommodation for its room rates. However, there are annoying “extras” including CHF29 for overnight car parking and no free internet. Indeed, wifi access to The Cloud costs a crazy CHF7 for 30 minutes, CHF14 for 120 minutes or CHF28 for 24 hours. All these prices seem extortionate.

There is a good on-site restaurant that offered well-presented meals and drinks at a good range of prices. Room service is a little inconvenient – there is no in-room menu, but you can go downstairs to the restaurant, make your choice and come down and collect it when ready. If you don’t fancy going up-and-down, it can be delivered for an extra CHF5.

The breakfast cost CHF28, so again quite expensive, but was wide-ranging and good quality.

The staff were friendly and helpful.

  • Stayed April 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Christmas, Florida
Top Contributor
87 reviews 87 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed March 18, 2013

Back again in Basel, again in the Courtyard. Very nice hotel with a good standard. Rooms are big and the beds are comfortable. It is nice that the spa is next door and sometimes the entrance is even included in our rate. Breakfast buffet is nice, you can choose between continental or full bf. Big varity from Bircher Musli to egg dishes. The staff is as always very nice and friendly.

Stayed March 2013, traveled on business
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Copenhagen, Denmark
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 4, 2013

This is one of the few times I would say that you don't get what you pay for at a Marriott Courtyard. I love most Courtyards in the US, especially the Happy Hour. There was nothing in this hotel to be happy about. I can say the hotel was clean, but everything is clean in Switzerland.

Very average rooms with a non-working minibar. No room service menu in the room so you have to go to the restaurant to order. Horrible food in the restaurant for insane prices (hamburger for $29 and it's inedible). Loud ventilation system that didn't regulate the temperate so it was always too hot. A robotic staff that couldn't care less if you were there or not. It's located next to nothing except the train stop in Pratteln. All of this for the price that would get you a room at a 5 star hotel in most cities.

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  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Haarlem, The Netherlands
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 11, 2013

The hotel a nice "standard" courtyard by Marriott hotel. Rooms are clean, well equipped and the Internet is fast. Meals and drinks in the restaurant/bar are very expensive, but remember it's Switzerland. The quality however is good. The big plus is the fitness and pool at the adjacent Aqua Basilea. The best fitness I have seen so far in a hotel. The pool with all the slides is fun too. Access to Aqua Basilea is complimentary though not sure if it is for all guests. Definitely worth a try.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
65 reviews 65 reviews
47 hotel reviews
Reviews in 36 cities Reviews in 36 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 26, 2013

I agree with the other folks saying it is a little always from the city's core but, worth the distance.

Quality is high, property is modern and well kept.

It is not a huge place so, no exec lounge. Rooms are great I would recommend to anyone.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2013

Though the hotel is a little far away from the main city but it is just a 15 minute train ride from the central station. From the station at Pratelln it is either a 2 minute ride in the hotel shuttle or a 15 minute walk.
Though the surrounding is an industrial area don't let that deter you from staying in this hotel. The room is humongous and the breakfast is amazing.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Courtyard by Marriott Basel

Address: Hardstrasse 55, Pratteln 4133, Switzerland
Location: Switzerland > Canton of Basel > Pratteln
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Pratteln
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott Basel 4*
Number of rooms: 175
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Also Known As:
Courtyard By Marriott Basel Canton Of Basel, Switzerland - Pratteln

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