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“The best hotel in Basel” 5 of 5 stars
Review of Courtyard by Marriott Basel

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Courtyard by Marriott Basel
4.0 of 5 Hotel   |   Hardstrasse 55, Pratteln 4133, Switzerland   |  
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Ranked #1 of 2 Hotels in Pratteln
New Delhi, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“The best hotel in Basel”
5 of 5 stars Reviewed January 25, 2013

Though the hotel is a little far away from the main city but it is just a 15 minute train ride from the central station. From the station at Pratelln it is either a 2 minute ride in the hotel shuttle or a 15 minute walk.
Though the surrounding is an industrial area don't let that deter you from staying in this hotel. The room is humongous and the breakfast is amazing.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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215 reviews from our community

Traveler rating
    68
    90
    31
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    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Sittard, The Netherlands
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 25, 2012 via mobile

The Marriott provides a good, clean hotel for the business traveller. Rooms are sufficiently large, good desk to work, good bed and bathroom. The restaurant provides good food, friendly serviced. Very complete breakfast.
Nicely located besides swimming pool. Parking garage (expensive!) available.
One incident happened: the closet door with mirror fell from is frame while opening. Almost on my foot! The reception reacted coolly and said to repair it. When coming back in the evening the receptionist excused for the incident. Only when questioned they offered an upgrade...no sorry by the manager or a bottle of wine, despite being a gold platinum member! Maybe the cool Swiss mentality?

Stayed November 2012, traveled on business
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Tilburg, The Netherlands
Top Contributor
174 reviews 174 reviews
59 hotel reviews
Reviews in 77 cities Reviews in 77 cities
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed November 15, 2012

I like staying at Marriott hotels since you know what your are going to get. This hotel is close to Basel but your have to have a car otherwise it is in the middle of nowhere. When you arrive the parking is way overpriced but there is not alternative. The rooms are fine but the airco does not work. Whatever I tried the rooms stayed at a temparature level that was too warm. Since you do not have a lot of alternatives regarding restaurants in the neighbourhood you eat in the hotel. This place is called Max restaurant bar & lounge and is filled with incompetent waiters. Ordered a ceasar salad with chicken and got one with shrimps. Did not order extra water and tried to bring it two times. Did not order coffee but came with coffee twice. This did not happen to me only but also at the table next to me. The price - quality of the food is not in line and would recommend not to eat in the hotel

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2012 via mobile

I have stayed here several times and like it very much. It is very clean, modern and very quite even if it is close to Pratteln train station. As guest you have free access to Aquabasleira wellness in the same building. It is a very good experience.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Coimbatore, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 4, 2012

Very classic hotel with ultra modern amenities. Coop store is present in front of the hotel which is open 24 hours. Aquabasilea spa is open at the hotel. The room quality is very fine and the inroom amenities are amazing. The only problem is the adult channel that play at the room television. They automatically detect 30 CHF for the movies if we press the room no.. Other wise best hotel. The tram station is 15 min walking distance and that road has no lights. So dont catch trams at night instead take a taxi. It costs you around 40-50 CHF... But superb hotel..

Room Tip: All rooms are good and same
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brussels, Belgium
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 2, 2012

Stayed in this hotel for a business trip mainly because it was a 10 mins walk the the office location. It's a good hotel, nice, clean, quiet... everything you would expect from your 4 star chain hotel. The hotel has a whole slide-pool-thermae type of place attached to it (although I suspect you may have to pay for it, didn't check into that as I was on a business trip). But it sounded like fun.
Staff was very polite, helpfull without being intrusive (I like it that way). Although I'm afraid I can't recommend the restaurant, which was a bit of a disappointment to be honest. Now I know I could review the restaurant separately but it's IN the hotel and I expected a bit better from a 4 star hotel. (Not kidding: the deer I had I think must have died of old age before being served and the other night I had the fish and it was bone dry...). Again, staff in the restaurant was very helpfull, nothing about them. Just a shame about the food, otherwise I would have rated this above average.

Room Tip: If you can, try to find a nice restaurant offsite.
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
44 reviews 44 reviews
41 hotel reviews
Reviews in 40 cities Reviews in 40 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 1, 2012

Great rooms, nice size. Very comfortable bed and very clean. Parking and internet is very expensive.
The wellness area is the best I have ever seen. Food and service are very good and staff is helpful.
The location isn't great, about 20 minutes away from Basel.

  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Basel

Address: Hardstrasse 55, Pratteln 4133, Switzerland
Location: Switzerland > Canton of Basel > Pratteln
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Pratteln
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott Basel 4*
Number of rooms: 175
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Also Known As:
Courtyard By Marriott Basel Canton Of Basel, Switzerland - Pratteln

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