The hotel is of very good standard for a reasonable price. I have been traveling quite a bit myself, but found the feel of this 4 star Hotel very luxurious. The attention to detail is remarkable, strawberries covered in chocolate on arrival accompanied with a personal greeting card, an iPod docking station, funky lighting in he bathroom etc. The bed and pillows were extremely comfortable. The duvet was a bit light for a cold march night, but when we asked for a second one it was as comfy as ever. The bed is huge btw.

The heating was easy adjustable and it changed the temperature within minutes which is a big deal for myself. The view from the room wasn't spectacular as it was looking out over the car park, but we asked for a quiet room which it most certainly was.

The staff was very friendly and attentive. The mobile phone reception was very on and off throughout the hotel which is a shame. On arrival, when I asked the bar man where we if there was any network reception in the hotel, he lend me the hotel phone to make the call which is a nice touch.

We had dinner in O'Grady's down at the pier one night where we had a lovely view over the bay. We enjoyed a meal in the restaurant (West) of the hotel itself the day after and we found the seafood to be equally good or even slightly better! very impressed with the food overall. breakfast was great too with lovely different yoghurts and the scones were fabulous!

We'd definitely go back to this lovely hotel anytimet!

We stayed in one of the suites recently and found the hotel excellent in terms of the standard of the rooms and quality of service. The staff is particularly helpful and always polite and accommodating.
The suites are nice with a nice big LCD TV and ipod docking stations. There are double showers and Jacuzzi bath.
There is no leisure facilities but spa treatments are available in you room; we didn’t get a chance to try them but maybe next time.
The hotel is located 10 mins drive to Galway city so a car is handy, if you don’t have a car there is a limited bus service from Barna.
We ate in the bar and restaurant and found the found it really good and the service was quick and unfussy. The bar menu offers some good value for money and the bar itself is quite lively at weekends.
I would definitely recommend the hotel to friends and I would return again, there is a nice a nice relaxed ambience to the place.
Q

Our one night stay at the Twelve was superb from start to finish. We arrived at lunchtime to find that not only was our room ready for us but we had been upgraded to a suite. The room was very clean and well presented although my wife did mention that the lighting was too subdued when trying to style her hair. All of the staff were very helpful and attentive especially on reception, without being overpowering. We had lunch in the bar and the quality was superb. We did not eat in their restaurant (West) but would imagine that both the service and food would be great. Slept very well (the Guiness helped) and got down for breakfast at about 9:30 and was delighted not to see a buffet style affair; all hot meals were cooked fresh. The breakfast room started to fill up at about 10 so I would recommend getting down before then (as advised by reception on our arrival). Overall a wonderful stay and we will definately be back.

My family (two adults/two kids) ended up at the Twelve quite by accident, after checking out early from another hotel (the Breaffy in Castlebar --see separate, scathing review), and could not have been more delighted. Everything about the property was first rate - the lovely, helpful staff, the gorgeous suite, luxurious bedding and even the stunning bathroom (with lights that changed colors - the kids loved those!) The decor was funky with a sense of fun (the clocks, as another reviewer noted, all have one or both hands on "twelve")

We ate at the bistro downstairs ("The Pins"), which was fabulous. Dinner was wonderful, but the breakfast was truly superb!

Overall, a sublime experience.

By the way, this hotel is listed as a two star in Trip Advisor, but it is actually a four star.