We arrived here on Friday last 21st September 2007. Check in was no problem. Although they had us marked in for three nights and we were only staying one - but there was no big deal made about it!! A small error on their behalf, but it didn't worry me.
We were shown to our room and wow it was fab. spacious, loved the decor. that night we went to bar very busy , there was rugby on. Had some pub grub, very nice. They even had a big screen in the restaurant for the match, and one in the smoking shelter. Breakfast next morning was perfect, we got a complementary newspaper, and we had to option of a good long lie in... breakfast was being served until 11am. At the end of our stay we were only sorry we weren't staying on longer!

I have always loved the website so when I started to plan my business trip to Ireland, immediately checked their rates and got a good deal (€112).

Not sure what I can still tell you that hasn't already been praised in previous reviews...The service is excellent: professional, friendly and flexible. The rooms are beautiful, spacious, clean and include all extras such as slippers, bathrobe, well-stocked mini bar, ipod docking station, a good hairdryer, plasma screen TV, very comfortable beds and A COFFEE MACHINE FOR REAL COFFEE!!!!

All rooms are non-smoking but I got a room with a large balcony which meant that I didn't have to walk through the hotel for my last smoke... It was raining and the balcony is not covered so I did have to use the umberella provided by the hotel!

I stayed in Ireland for ten days and was in a different hotel every night. The Twelve was by far the best.

Lovely hotel except for the breakfast - a complete disaster and as we only stayed one night it was our final impression of the hotel. Ended up sitting at the bar (gangs of workmen were taking up the tables) next to the dirty glasses from the night before. Got a couple of things from the buffet but couldn't get anyone to serve us. There was 3 waiting staff and they couldn't cope. A lot of people were complaining (and hungry) and we were so frustrated we had to leave.
Its a pity our breakfast was so bad - based on the rest of our experience I would have expected so much better. I've since heard of other people who've stayed there complain about the breakfast.

My husband and I spent a few days in this hotel in September '07. A most enjoyable stay from start to finish. Staff were professional but also friendly with no stuffy attitudes. Food in both the West restaurant and the Pins bar along with the breakfast was excellent. Our room was spacious and comfortable and most importantly very clean! Would defnitely recommend this hotel.