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“Good hotel but some of the staff impolite” 3 of 5 stars
Review of Hotel Victoria

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Hotel Victoria
3.5 of 5 Hotel   |   Playa de Talamanca | C/. de Jesús, 28, 07800 Talamanca, Ibiza Town, Ibiza, Spain   |  
Hotel amenities
Ranked #3 of 9 Hotels in Talamanca
Derby, United Kingdom
1 review
“Good hotel but some of the staff impolite”
3 of 5 stars Reviewed October 13, 2013

A significant number of us stayed at this hotel for one week for my niece's wedding in Ibiza.

The reception staff were really helpful and friendly and couldn't do enough for you. the rooms were good and very clean and the domestic staff excellent.

I requested my party of six plus my grandson to have rooms close to one another and even though I had booked 10 months in advance that didn't happen.

The head waiter/manager didn't acknowledge us when we arrived in the restaurant and we noticed that spanish guests were certainly treated with a more friendly attitude. We had our young grandson with us, and we were not offered any help to find a high chair or move one to the table. Both high chairs require a good clean!

Overall we found the hotel was good but the attitude of some of the staff made our visit. disappointing as we had read the reviews and were looking forward to staying.

The rubber surface used in the children's play area is awful as the black colouring came off the matting and my grandson was covered and was difficult to get off him and his clothes, definitely needs replacing.

I would return to the hotel on a b& b basis only following my experience at this hotel.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaIbiza, Gerente at Hotel Victoria, responded to this review, June 10, 2014
Dear guest,

We are very sorry your time with us wasn't as good as you expected. Thank you so much for your review, your impressions are very important for us to keep improving our services. We will try to make sure that this won't happen again.

Kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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271 reviews from our community

Traveler rating
    87
    124
    44
    9
    7
See reviews for
23
147
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4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Top Contributor
55 reviews 55 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 20, 2013

Clean rooms, excellent service, polite staff, parking available, excellent recommendations to where to go in the island and just generally nice people. And all of that we got for c€90 a night?!

I think great value for money and a great hotel for Ibiza.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaIbiza, Gerente at Hotel Victoria, responded to this review, September 25, 2013
Dear guest,

Thank you so much for sharing your review! We're so happy to read you had a great time at the Hotel and specially that you liked our recommendatios! Hope to see you back in your next trip to Ibiza!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Albans, United Kingdom
Top Contributor
90 reviews 90 reviews
27 hotel reviews
Reviews in 37 cities Reviews in 37 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed September 1, 2013

This is the most positive hotel experience that I have ever had. It was a last minute booking through latebookings.com and we took the first hotel that we could get on a busy August weekend in Ibiza.

The hotel is strategically placed at the quiet end of Talamanca beach.

The staff were exceptionally friendly and helpful. The lady on night service greeted us by name as we were the last to check in on her list! Nice touch. She was super efficient and helpful like all the reception staff. Getting taxia and any other support was always met with a smile. Apologies but I cannot remember the names other than Juan. But all were excellent.

Breakfast was included and when we arrived it was more or less full. The head waiter/manager had people running around trying to find us a table. Which they did very quickly, and we got a table by the window.

Breakfast was continental buffet and perfect for the morning after. Most guests were from Europe and there was a very nice atmosphere.

The room was clean and adequate and despite checking in late still had a lovely view.

Location is perfect for heading out. Although taxi is advisable we did walk from the hotel to the old town and back on our big night out.

All in all bang for buck this hotel was outstanding. Really changed our view of where we may staff in future.

Congratulations Hotel Victoria - 110% satisfaction!

Room Tip: Ask for a room with a view!
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaIbiza, Gerente at Hotel Victoria, responded to this review, September 2, 2013
Dear guest,

Thank you so much for sharing such an extense review! We're so happy to read you had a great time at the Hotel. Thank you for sharing all the information we will congratulate the staff and tell them about your comments! We hope to see you back very soon on your next holidays in Ibiza!
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Kiev, Ukraine
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 30, 2013

Very friendly staff, good location for clubbing (near the port, the restaurants and clubs). Hotel hasn't beach, but more beautiful beaches located on the south and west of the island. You have to have car for traveling around island.
I will be back to this hotel and I will recommend it.

Room Tip: sea view room
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaIbiza, Gerente at Hotel Victoria, responded to this review, September 2, 2013
Dear guest,

Thank you so much for your concrete review! We're very happy to read you had such a great time staying with us and hope to see you back very soon. Thank you for sharing your recommendation!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, England, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 24, 2013

Great location, spotlessly clean and great value! The staff are all very friendly and attentive. Great location for those who want to be near the beach and clubs without being too near that you have to put up with some of the nightmare revellers (you can walk to the great bars around the port Botafoc and to Pacha in about 20 mins). Food good- nice simple local food and plenty of fresh fish, fruit and salad. The host in the restaurant is a character and takes time to greet you personally throughout your stay, which is great.

Muchas gracias a todas las personas que trabajan al hotel. No habia nunca ninguna cosa demasiada dificil, y todos sonriendo y amables.

Hasta otra vez!

Glen

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaIbiza, Gerente at Hotel Victoria, responded to this review, September 2, 2013
Dear guest,

We appreciate your comments and we are glad you enjoyed our restaurant. We are very happy that you enjoyed all the fresh products we serve in our meals so thank you for sharing it with us! ¡Muchas gracias por venir! And hope to see you back very soon in Ibiza.
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 3, 2013 via mobile

This hotel is an excellent choice for that relaxing break! The staff are the nicest staff I've ever seen! Marta on the front desk is so lovely and mr cholesterol who cooks your bacon and eggs and omelettes in the morning are so lovely! The food is absolutely fantastic and even the snack bar is great! We stayed for 7 nights and really enjoyed it! Our room was a bit on the small side but english tv channels and our fantastic sea view made up for that! The hotel is absolutely spotless, they have people cleaning all the time! We are coming back here again in September! My only complaint would be the drinks on the all inclusive, the soft drinks arnt really fizzy(watered down) and the beer is quite flat! This however will not stop us coming back, the staff of this hotel made us feel welcome and part of the family!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaIbiza, Gerente at Hotel Victoria, responded to this review, August 13, 2013
Dear guest,

Thank you so much for your review, we're so happy to read you're comming back so soon! We're delighted to read your comments about our staff and will congratulate our staff, Mr. Cholesterol and Marta included. See you very soon!
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Wilmslow, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 30, 2013

A friend and I stayed here 6 nights July 11-18 - our first time to Ibiza. We're, let's say, "young at heart" but over 40, and were seeking somewhere to relax, explore the nice bits of Ibiza and avoid the masses/concrete tourist blocks. Victoria and Talamanca were EXACTLY right for us!

Hotel Victoria itself...
Staff: super-friendly and mega-helpful. All excellent!
The grounds: lovely pool and gardens, plenty of room to spread out.
The rooms (standard pool view): not overly spacious, but clean, comfy beds, A/C (the temperature was 38C during the day and 28C at night and we slept comfortably), fridge, safe (though had to pay extra for its use).
Breakfasts: copious and tasty (eggs cooked to order, fresh fruit and juice, breads and pastries, hams, cheese, excellent coffee, etc.)
Relaxation: no disturbances from bar music/the pool area. Some guests returning from the clubs in the small hours were noisy in the corridors but nothing that a pair of silicon earplugs didn't quickly block out.
Guests: a real mix of age groups and nationalities, including (crucially) Spaniards, as well as Italians, French, British, Americans, Germans and Dutch. All the families seemed to have well behaved kids, too - bonus!

Location: Hotel Victoria's towards the far end of Talamanca beach, just a block back so a short stroll from the beach bars and restaurants of which there are many along the boardwalk. A 30-min beach walk takes you to the first part of the marina. From here, you can take the ferry (€2,60 one way) or continue walking about another 20 mins through the marina, admiring the yachts, to get to Ibiza town itself (fabulous place - stylish bars, good restaurants, cobbled streets, boutiques and the old walled UNESCO heritages site town).

Nearby facilities: loads of lovely beach restaurants and bars (most of them not listed on Tripadvisor, it seems, so don't be fooled as there's plenty available), including some with live music; a mini-market two blocks away (including a good selection of wines and nibbles to enjoy at sunset on your hotel balcony while getting ready to go out!); a cafe right opposite the hotel, open at all times of day and night, closed only on Monday, which serves excellent coffee and croissants.

Transport: about 10 mins from the airport. If you are on a package deal and have the option of not taking the transfer, you could be better off just taking a taxi (about €20). There are two or three car rental places very close to the hotel (we didn't bother and found our way about, as below).
There's a bus stop opposite the hotel. The 12A takes you to Ibiza town for €1.65 in under 10 mins (the 12B will get you there, too, but it takes the longer way round a circular route).
Night buses (the famous DiscoBus, which sounds dodgy but is actually a very plush, air-conditioned coach) run from the main resorts back to Pacha, a 25-min walk from the hotel.
From the marina/port, you can take coastal ferries to the hippy markets, Sta Eulalia, etc.
From Ibiza town, you can take the #3 bus to Sant Antoni (€2 each way) to see the sunset, have a glass of wine in Cafe del Mar (probably served by a rude waiter) and admire the PVC-clad human mannequins that parade up and down to promote whatever party the big nightclubs are throwing that night... before escaping back to the relaxing and less brash side of the island! Bliss...

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaIbiza, Gerente at Hotel Victoria, responded to this review, August 13, 2013
Dear Guest,

Thank you so much for your extense and fantastic review! We are very happy to read you had such a good experience with us. It's so nice when we have the chance to know that concretely all what our guests think about the hotel and the nearby facilities. We think it will be so helpful for other guests so thank you very much and we hope to see you back very soon!

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Victoria

Address: Playa de Talamanca | C/. de Jesús, 28, 07800 Talamanca, Ibiza Town, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Ibiza Town > Talamanca
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Talamanca
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Hotel Victoria 3.5*
Number of rooms: 137
Official Description (provided by the hotel):
The Hotel Victoria stands 50 metres from Talamanca meaning you get a fantastic view of the old town, ‘Dalt Vila’, from every one of its rooms. By day it is caressed by the waves of the Mediterranean while, at night, it wears its finest jewels in order to show off in the lights that magnify its attractions - if that is possible - ever further. The beautiful Ibizan hills complete a unique appearance. To have lunch or dinner in this scenario means savouring typical dishes from Ibizan cuisine known all over the world such as sofrit pages, graixonera or paella or characteristic of the Mediterranean diet such as salads, vegetables and local fruit. ... more   less 
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Also Known As:
Victoria Hotel Talamanca
Hotel Victoria Ibiza/Talamanca

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