Let me start by saying that, like a few others who reviewed the hotel recently, I am also a lifetime Platinum member of Marriott hotels. However, I am bemused by the negative comments of others who thought you shouldn't have to pay for the gym, or that the Executive Club is in a strange location, or the hotel location is bad.
Yes, you have to pay for the gym, but westerners need to understand that gyms are not a high priority in Japanese hotels. Comfortable rooms, excellent service and good food are priorities, and on all counts, the Marriott delivers. I've stayed at the Sakura Tower nearby many times, and it's very nice, but more expensive than the Marriott.
The hotel lobby is a high ceiling, glass atrium, so its light and airy. when I arrived on the limousine bus from Narita, I was greeted by the bell boy, who asked my name. By the time we were inside the hotel, he'd been instructed to lead me to the executive lounge to check in, which was quick and efficient. The Executive lounge is on the first floor near the restaurant, main reception desk and restaurants (i.e. in a good location). It has complimentary hors d'oeuvres, free beer, wine and spirits.
The rooms are a good size, with plenty of drawer space, a wardrobe with lots of hangers and the usual slippers and yukata to wear. It has good internet speed, a safe, and a bathroom with all of the overnight toilets you could possibly need. There's A/C which is very quiet.
Breakfast was excellent and I was able to enjoy a Japanese breakfast of steamed fish, rice, pickles etc. to start my day. If needed ,there is a good short order bar where you can get eggs, omelettes, etc. There's also a good selection of fruit, juices, breads, pastries. etc.
In terms of value, the price I paid last week is about the same that I'll pay to stay in a Courtyard in Boise this week and there is no comparison between the two.
Location wise, its about about 600 yards walk from Shinagawa station so its not near the other hotels which made it a bit quieter which is always nice in Tokyo. I can have a brisk walk to the station. Otherwise, there is a free shuttle bus to the station and taxis.
Overall I really liked the hotel, especially the service, and I would definitely return.
- Also Known As:
- Laforet Tokyo Hotel
- Tokyo Marriott Hotel Shinagawa
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