After a chance finding online we booked 2 tours with backstreet guides for our 3rd holiday to Japan. We were there for a month, and already had favourite places to go in Tokyo and wanted that little bit extra. On our first full day in Tokyo (so VERY jetlagged after our flight from the UK) we booked the Unwind in Tokyo – day tour and Lights on Tokyo – evening tour. Our aim being to keep going for as long as possible and knock the jetlag on the head on day one.
Before we arrived (around time of booking) we had emailed their team asking about the 2 tours, and checking they were both doable on the same day. They were SO helpful - and it was nice dealing with an actual person. When sorting other tours with other companies we had found them to be quite impersonal and nowhere near as straight forward to deal with.
Firstly please excuse me, but off the top of my head I cannot remember our guides' names.
Our guide for the day tour was so sweet and friendly, taking us round local areas, and giving us the chance to truly chill out. She was super accommodating too as being a vegetarian who doesn’t eat fish she found a more veggie friendly restaurant for us to eat in. She also did a sterling job translating the tour at the Ebisu museum for us which was given in Japanese.
We went straight onto the evening tour and met our next guide at Shibuya station. Again - she was lovely and sorted us straight away with food and drink as we were starting to flag by then. Again she was so easy to talk to and it was lovely getting to know our guide in this way. She took us round some areas we had visited before, but not explored. And she made ALL the difference. She was also very understanding when we were obviously starting to get tired. She took us to some awesome places and although we were exhausted that day stands out as one of the best days we have had on our 3 holidays to Japan.
We are planning another trip end of 2013, and will look to book again with them (especially as we may be with my partially sighted mother, who I feel would not cope as well on the bigger tour trips)
Thank you Back Street Guides, you are brilliant!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 22, 2013
Hello Guys! Firstly, thank you so much for this wonderful review and we are so happy you enjoyed your time with us, even as the relatively experienced Tokyo visitors that you are! You did a great job coping with a day and an evening tour back to back, especially as it was your first day off the plane! We of course would love to see you back here again and I really hope you can bring your mother along for the ride. We would like to put something special together for you when you visit. Looking forward to hearing from you later in the year. Arigatogozaimasu.
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