I have stayed at a few Toyoko Inns and while none of them could be considered great most could be said to have very good service and the staff perform their duties well. At this hotel, during this stay, I can say that they do not seem as on the ball as their counterparts. We booked 8 consecutive nights with this hotel and they made us change rooms during this stay. The cleaning staff also left behind dirty rags that they obviously used to clean our room. The cleanliness was also not on par with the other chains and the hotel is older. One of the cooks the one morning was coughing up a storm as she prepared the breakfast. I am not talking about a cough or two - I am talking about constant hacking. Yuck.
The hotel also did not play the English movies consistently from night to night (some times they would play on an endless loop, sometimes not at all). One night, after being frustrated that the movie did not play the night before (my wife and I are not party people so we do not stay out too late and like to get up early to go sightseeing) we asked first what time it would be on. They said 10pm. Ten minutes past ten we call down because it had not started and they said they would. They only played (half of) the special features. We called again. They started it. For some reason, this was the only one that has ever been this way, but this one was only in Japanese (though it was a western movie), We called down again. Oh yes, they tell us, it is only in Japanese. Why the heck did they not bother telling us this the three times previously when we asked about the movie? (And it was at least 2 different front desk clerks that we talked to.) Now really, I do not care that much about the movie being in Japanese - we are in Japan. But when all the other ones were in English, from all our other stays (17 nights, 5 different Toyoko Inns) and when they wasted our time by making us ask about the movie when it was clear that we would not be able to understand it, and when we could have made other entertainment plans for a couple of hours (since there really is NOTHING at all else to do in this hotel or even in the immediate area), yeah, that bothers me.
Overall the hotel was adequate but left a lot to be desired and we would have been better off spending an extra 3000 yen a night.
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- Also Known As:
- Toyoko Inn Asakusa Senzoku Tsukuba Express Hotel Taito
- Toyoko Inn Taito
- Toyoko Inn Asakusa Senzoku Tsukuba Express Tokyo, Japan