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“Great location for exploring Tokyo.” 4 of 5 stars
Review of Mitsui Garden Hotel Ueno

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Mitsui Garden Hotel Ueno
3.5 of 5 Hotel   |   3-19-7 Higashi-ueno, Taito 110-0015, Tokyo Prefecture   |  
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Ranked #13 of 98 Hotels / Ryokan in Taito
4.0 of 5 stars 264 Reviews
Bangkok, Thailand
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
“Great location for exploring Tokyo.”
4 of 5 stars Reviewed May 14, 2013

If this was your first experience of a four star hotel you would be disappointed. The rooms are tiny, no one assisted us (myself, wife and 11 month old son in a pram and luggage) to the room, no room service.

BUT, for a hotel in Tokyo room size is at a premium. So considering the location, and cost of rooms at the moment, Mitsui Garden Hotel Ueno was good value. You are five minutes from the underground and a host of restaurants for your meals. The Italian attached to the hotel was always busy which could be take as a sign as to how good it is. We never had the opportunity to eat there and wished to eat local cuisine.

The rooms came with facial treatment facilities which my wife regretted not having time to utilise.

If you are looking for somewhere to base yourself to explore Tokyo, this hotel is ideal for you. If you want 5 star service, go to a 5 star hotel.

Stayed April 2013, traveled with family
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264 reviews from our community

Traveler rating
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    23
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 13, 2013 via mobile

I stayed here back in Apr. This is my first time I stay with this chain, and this hotel in particular. Even though I have been to Japan so many times and stayed in so many different hotels/chains, this one really stands at the top - value, location, size, amenties, cleanliness - all top notched.

It is just across from JR ueno station, right above the subway, and 5min walk to Keisei Line to narita. Super convenient. The size of room is big in JP standard, it is clean and looks very well maintained. Free wifi, full toilet amenities, clean and comfy bed.

I will definitely stay here again.

Stayed April 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 12, 2013

friendly service and considered reasonable hotel (at least to me) . Size is also slight bigger (Local standard) than other hotels located in prime areas. Serviced by Ueno station nearby - JR, Hibiya & Ginza line.

Easy access from the Narita Keisei line for first timer to Tokyo City

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palermo, Italy
Top Contributor
72 reviews 72 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed May 12, 2013

I stayed in Mitusi Garden Hotel on the 8th of may and i regretted not to spend more time. It has a perfecto position for shopping (ameyoko is 3 minutes away), for eating (full of great restaurants) and for sighsteeing (Akihabara, Ueno park, ameyoko, Asakusa Dori and Senso-ji). The room was just PERFECT: great design, spacious, with a HUGE window overlooking the ueno station place, fully equiped even for the most pretending customer. I really LOVED this hotel and since now it will be my place in TOkyo when i go there.

Room Tip: they are all good. i was at the 11th floor but next time i'll take a suite ;)
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 8, 2013

Stayed 3 nights at this hotel. It was clean, modern and convenient as it is just located near the Ueno train station. It is also close to Ueno Park and just minutes away from the local nightlife. Although the room is a bit small, it was still comfortable. Overall, I enjoyed our stay at this hotel. As with other hotels in Japan, only Japanese TV stations were available for free.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, NY
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 7, 2013

The hotel was very nice. The staff was helpful. The hotel was easy to find from Ueno station. There is a 24 hour convenient store across the street where you can get coffee. There is an Italian restaurant in the hotel. They had great food. We sat across from the pizza oven and the cook gave us a complimentary pizza. Very good.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2013

Location is fantastic, less than 5 minutes walk from local nightlife and Ueno Park, hotel more or less located right on top of the train station where almost all the trains stop there. There is a direct line from the Narita Airport to the train station under the hotel as well.

Staff are fantastic. They speak English, they provided medicine for me when I had food poisoning and gastric, and they are extremely helpful. They even helped me fold my clothes when they were doing room cleaning.

My second time staying there and will definitely go back again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mitsui Garden Hotel Ueno

Address: 3-19-7 Higashi-ueno, Taito 110-0015, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Taito
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Spa
Hotel Style:
#2 Spa Hotel in Taito
#3 Business Hotel in Taito
#4 Family Hotel in Taito
#8 Romantic Hotel in Taito
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Mitsui Garden Hotel Ueno 3.5*
Number of rooms: 245
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Also Known As:
Mitsui Garden Hotel Ueno Tokyo, Japan

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