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“Fairly good place...” 3 of 5 stars
Review of Hotel Metropolitan Tokyo

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Hotel Metropolitan Tokyo
3.5 of 5 Hotel   |   6-1 Nishi-Ikebukuro 1-Chome, Toshima 171-8505, Tokyo Prefecture (Ikebukuro)   |  
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大人気★お部屋限定【Suicaのペンギンルーム】
Ranked #4 of 54 Hotels / Ryokan in Toshima
Certificate of Excellence 2014
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Fairly good place...”
3 of 5 stars Reviewed November 24, 2013

I came here with my family recently and we stayed here. I like the location... It's in Ikebukuro, a buzzing district here in Tokyo. It is near the Ikebukuro train station, so transportation was easy. However, the rooms were very small and the room service food wasn't very nice.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_metropolitan, 広報担当マネージャー at Hotel Metropolitan Tokyo, responded to this review, November 26, 2013
Dear Awesome-Spice

Thank you very much for staying with us at Hotel Metropoliran Tokyo

Our hotel is locared in next to Ikebukuro train station just 3mins walk from Ikebukuro station.

It allows for easy access to all parts of Tokyo.

It 's very important for us to know your opinion about our rooms and meal service.

Our guests opinions are most valuable for us,We can keep our efforts to improve.

Thank you again and we look forward to your return.

Hotel Metropolitan Tokyo
Toshikazu Takahashi
e-Commerrce Manager-Japan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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895 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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Pune, India
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 17, 2013

I stayed here for 2 weeks and would say it as a decent hotel in Heart of city ... (Though Tokyo's heart is quite BIG) , easy access to every where ... Tonnes of restaurants and shopping around .... But if you like to be lazy on weekends and stay indoors ??? Ooopss u dont have anything to do , TV broadcast only 2 English channels ... CNN and BBC not the best stuff to keep you hooked up for entire day ?
Very convenient for a business traveller to Japan. There is a direct hotel bus from Narita Airport to the hotel - 3000 yen each way,
Hotel rooms are small, but for Japan decent size room, good bathroom, very quiet, very clean (I had specifically requested a non-smoking room ... probably a good idea in Japan as smoking in restaurants and hotels is still widespread. Breakfast was included as booked early on the web, . Buffet breakfast was so-so not the best .... The double bed was a bit small (1.4 m wide) and too hard - There is the Tobu department store right next door which has superb restaurants including a fantastic sushi bar on the 11th floor - much much cheaper. Free fast internet access in the room ....

One more thing experienced a 5.5 scale earth quake .... didnt got any response from Staff ? dont know if 5.5 is quite usual here...

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northfield, New Jersey
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 7, 2013

Went to this hotel for a business meeting. Planned to do some sight seeing while in Tokyo. Went tot he concierge for assistance but found little help available while trying to find English speaking tours or guides.

Room Tip: Choose a superior level room
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 30, 2013

We checked in this hotel in October 2013 (superior rooms, higher floors). The check in service was very quick and smooth. The staff were very friendly and helpful. The bell captain brought our luggage to our rooms and explained everything about the room and wi-fi. The hotel offers great breakfast buffet so ask for your discount coupon when checking in. We love shopping so this hotel was perfect as it is near the IKEBUKURO stations so there are many, many department stores within walking distance. Ikebukuro is almost like Shinjuku but less busy and less traffic. Major department stores are TOBU, SEIBU, LUMINE, ESOLA, Bigcamera, also some drugstores nearby as well (Matsumoto Kiyoshi). Ikebukuro has soooo many ramen shops and IZAKAYAs so must try! Convenience stores nearby as well (7-11, Family Mart, and Lawson) everything within two-minute walk. You can take trains to anywhere in Tokyo within 30 minutes. Very convenient.

Rooms: we had one double and one single room (all superior). The double room was an okay size for Tokyo. Beautifully decorated with all amenities, wi-fi, kettle, coffee/tea, fridge, TV, etc. Clean and nice bathroom provides bath salt, shampoo, conditioner, soap, women's amenities, etc. The single room was particularly spacious for a one person with a small couch and coffee table. Same amenities.

The hotel provides shuttle service to and from airport. Very convenient and only 3,000 yen with excellent service. We used to take the local trains or Narita Express, but we would now very much prefer to take the bus - no transfers and your luggage delivered for you. Best service and very convenient.

We have visited Tokyo over 10 times and would say that this is the best hotel so far. A little bit more expensive than budget hotels but definitely excellent service and LOCATION! I would prefer this than Hilton or Hyatt any day.

Thanks for reading!

Room Tip: Pick a superior room on the higher floor. Free wi-fi.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_metropolitan, 広報担当マネージャー at Hotel Metropolitan Tokyo, responded to this review, November 17, 2013
Dear isudemodokodemo

Thank you very much for staying with us at Hotel Metropolitan Tokyo.

Thank you very much for the excellent review about our hotel and facilities as well for your confidence in our services and staff.

Looking foward to have the pleasure of welcoming you back at our hotel we remain with best regards.

Hotel Metropolitan Tokyo
Toshikazu Takahashi
e-Commerrce Manager-Japan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 30, 2013

The hotel is conveniently located near Ikebukuro station, shops and a variety of dining places. There is also a convenient store nearby. Internet and wireless connection was fast. We had a complimentary room upgrade. Staff were friendly and helpful.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 28, 2013 via mobile

Highly recommended. Stayed in a Superior Room with free wi-fi which was very clean and had a pleasant view of the city. Conveniently accessible by Airport Limousine Bus. 3-min walk from Ikebukuro station which is connected to Lumine, Seibu and Tobu Department Stores. Excellent service rendered by Bell Captain, front desk and housekeeping. Will definitely go back again! :)

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rogers, Arkansas
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 24, 2013 via mobile

This is a good hotel in a nice part of Tokyo. The staff and service is pretty mediocre and definitely not top end. There are lots of things around and the train access is great. Overall, I do recommend however there are better places in Tokyo.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Metropolitan Tokyo

Address: 6-1 Nishi-Ikebukuro 1-Chome, Toshima 171-8505, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Toshima > Ikebukuro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#1 Business Hotel in Toshima
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Metropolitan Tokyo 3.5*
Number of rooms: 807
Reservation Options:
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Also Known As:
Crowne Plaza Toshima
Metropolitan Tokyo Hotel
Hotel Metropolitan Tokyo Japan

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