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“Decent sized room in Tokyo” 4 of 5 stars
Review of Hotel Sunroute Higashi Shinjuku

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Hotel Sunroute Higashi Shinjuku
3.0 of 5 Hotel   |   7-27-9 Shinjuku, Shinjuku, Tokyo Prefecture 160-0022, Japan   |  
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Ranked #12 of 72 Hotels / Ryokan in Shinjuku
London, United Kingdom
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
Reviews in 37 cities Reviews in 37 cities
48 helpful votes 48 helpful votes
“Decent sized room in Tokyo”
4 of 5 stars Reviewed February 21, 2013

Was pleasantly surprised when I checked in at this hotel for one night. I decided to extend my stay in tokyo and this hotel was across the road from my last, so easy transfer. Staff at reception were friendly and spoke English. In room the bathroom was large with full bathing facilities. The room was size was nice with enough space to open your suitcase. TV seemed to be Japanese channels only, but I was there to sleep not watch TV. No wifi in room but LAN cable was available. For some reason my device wouldn't connect to wifi in the reception area but there are two free internet terminals with a printer for guest use. Also for smokers there is a smoking room in the reception area which is great since smoke is prohibited in the street in tokyo. ATM which accepts international cards is a three minute walk away, likewise a subway station. If walking from Shinjuku JR station its an easy 15 minute walk even with luggage.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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492 reviews from our community

Traveler rating
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    295
    58
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Donaldson, indiana
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 16, 2013

The hotel was located in a good location. We took bus from Narita airport to hotel door and on return. The hotel kept our luggage for several hours after we checked out and were waiting for the bus to the airport. Room was very clean, we had a regular double room on the 3rd floor, near the exit. Didn't hear anything from other rooms. Lots of toiletries included- slippers, thin robe, comb, toothbrushes/paste, cotton swabs, hair cap, bath sponge etc. Full sized Shampoo & conditioner & body soap. Staff was helpful with any questions. Wifi is only available in lounge and guests lounge only. 24 hour self-service laundry was available.
Location was very good with a nearby train station. Right across the street is a large shopping center Takashimaya with two floors of food centers. Within walking distance is Meiji Shrine and Tokyo Metropolitian building for free skyline views.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 1, 2013

This hotel is in a great location, the train station is right next door. The rooms are tiny but that is to be expected in tokyo. The only problem was the air conditioning. We couldn't figure out the Japanese buttons and there were no English instructions.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 29, 2013

Location is ideal - walking distance to several transit stops. Bonus is the Airport Bus stops right in front of the lobby. Although best to check the schedule as the stops to the hotel are much less frequent (about 3-4 times per day) vs. at the Shinjuku stop (every 15mins). The Shinjuku stop is only about 7 mins walk away.

Hotel is very clean. Staff is very accommodating and courteous. They will even hold your bags for you - prior to check in, and also post-check out if you are waiting for your flight home.

All in all a pleasant stay. Recommended

Room Tip: On the top floor, there seems to be some rooms that have recently been renovated... we were in one o...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 27, 2013

It was my first time to visit Tokyo, and this hotel was recommended by a friend.
The hotel was just 1-2 minutes away from Higashishinjuku train station, so it's very convenient to travel around.
Concierge staff are very courteous.
Size of room was small (versus that of other cities, but this was told by my friends). But was cozy to stay.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Manila, Philippines
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 17, 2013

location/views - right next to the higashi subway but you'll have to pay extra if you are using a JR pass. it is indeed 15-20mins walk and most shops/restos in the area near the JR station are korean restos and shops, except if you go to the opposite side we found a good ramen place, and some jap shops like the 100yen shop

there are taxis right outside the station, but if you're fit and able, i suggest you can walk, but not advisable with your heavy luggage or when the night is rather very cold.

we had a very small window, which went with the very small room.

room/bathroom - i think we had a large double or just a double bed. the bed size was fine, but the room was INDEED very small, the bathroom was also small too. if you have issues with space, i suggest go get an upgrade where you can get 2 single beds. i think that would give more legroom. i wasnt able to fully open my luggage in our hallway. sometimes i would hit my friend when i open the bathroom door bcos she was infront of the mirror outside of the bathroom door.

the room was clean, it had what we needed(toiletries), the linens/towels were clean.

the trashcan was unbelievably small (welcome to japan), the high-tech toilet was superb. the toilet had shiseido products. water pressure/temperature was no problem.

breakfast - we didnt try the restaurant. we weren't sure if it was open though at the time of our stay.

bed - was okay, but our pillows felt weird, like there were small styro balls inside

wifi - no wifi in the room, but there was wifi in the lobby

staff - we found it quite hard to communicate engligh with some staff

i had a great time here but had some issues, but i'm 50-50 if i want to stay here again, the place was clean, etc. but the room was very small and we can probably get other hotels nearer the train station for better value.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 8, 2013

This is a good choice for the Tokyo Tourist especially one concentrating on sights to the west of the City Centre. Great access to the Tokyo Metro. Higashi Shinjuku allows access to both Shinjuku and Shibuya.
Bedrooms are typically small but if you are a re about in the City do you need a big room other than somewhere to sleep? Bedding is very comfortable and the rooms are serviced daily but Hotel Staff.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sunroute Higashi Shinjuku

Address: 7-27-9 Shinjuku, Shinjuku, Tokyo Prefecture 160-0022, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#7 Romantic Hotel in Shinjuku
#9 Business Hotel in Shinjuku
#10 Family Hotel in Shinjuku
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sunroute Higashi Shinjuku 3*
Number of rooms: 311
Official Description (provided by the hotel):
Hotel Sunroute Higashi-Shinjuku first opened on April 1, 2007, in the energetic business and shopping hub of Tokyo in the Higashi-Shinjuku prefecture. The hotel provides business and leisure travelers with direct access to Shinjuku Station, the largest train station in Japan.The hotel's contemporary, streamlined accommodations create a serene environment for guests to relax and retire to, away from the busy streets of Tokyo. This Shinjuku hotel's amenities, including secure accommodation and elevator access, expansive breakfast buffet at the hotel's restaurant Royal Host, and traditional Chinese menu at Bamiyan restaurant. ... more   less 
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Also Known As:
Sunroute Higashi Hotel Shinjuku
Sunroute Higashi Shinjuku
Hotel Sunroute Higashi Shinjuku Tokyo

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