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Park Hyatt Tokyo: Traveler Reviews


Park Hyatt Tokyo
3-7-1-2 Nishi Shinjuku, Shinjuku 163 1055, Japan
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90% Recommend
4.5 of 5 stars 153 reviews
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Dont eat dinner or drink at the bar unless you are staying here!

Park Hyatt Tokyo

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1 of 5 stars
A TripAdvisor Member
USA
Dec 6, 2005
26/75 found this review helpful

Stayed in Shinjuku at a hotel nearby Park Hyatt and decided to have dinner with the wife there. The hotel is easy to miss since it is in a office type building with many other businesses. My first impression was this is a very elegant hotel. When we went to the restaurant that is adjacent to the New York Bar the hostess stated that there were no booths or tables open, only a few seats by the kitchen. Reluctantly we agreed, since we were already dressed up we did not want to go searching for another restaurant in a city we new hardly anything about.
So they sat us at some long table facing the kitchen.
Man, I gotta tell you it was Soooooo hot, almost unbarable! You feel the flames on your face, and my
eyes were watering the whole time. When I looked around I found there were PLENTY booths and tables open. When I asked our server, he stated they were all "reserved". Hmmm, funny, from the hour were were there nobody sat at these "reserved" tables. Then after dinner we decided to go to the adjoining New York bar. They sat us at some type of long bar and not the tables that were open. When I took it upon myself to occupy one, I was immediately wisked back to my original seat with my back to the piano jazz band (which we were charged $25 apiece for an "entertainment" tax. The lady sung one song then took off! So I paid $50 for one friggen song?! That was weak. We downed our overpriced drinks and took off majorly dissapointed. If you are going to this hotel/bar because you loved "lost in translation", you should get "lost" in another hotel trust me.

  • Date of stay August 2005
  • Member since December 06, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $632 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Pretty Nice Place

Park Hyatt Tokyo

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5 of 5 stars
Buzzy1 12 contributions
Boulder, Colorado
Oct 28, 2005
18/20 found this review helpful

The Tokyo Park Hyatt lives up to it's reputation.
Good sized rooms, plasmas TV, excellent service all
around. Great views from everywhere. Stayed there
for free using Hyatt points. At US$500 a night,
is probably quite overpriced unless you are very wealthy or on company expenses. (But Japan in general
is obscenely overpriced in dollar terms). Bars &
restaurants all first class. Excellent location.
Very sedate, without any of the verve in the public areas one finds in more heavily trafficed hotels.
One of best places I have stayed, and worth the
experience if money not an issue.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $632 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Best in Tokyo

Park Hyatt Tokyo

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5 of 5 stars
lucaerrante 41 contributions
milan, italy
Oct 25, 2005 | Trip type: Business
10/12 found this review helpful

Stayed four nights on a work trip. Absolutely excellent in every respect: design, service, comfort, good food (but pricey) at the restaurants, view. Expensive but still the best in Tokyo.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2005
  • Member since March 07, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $632 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Raising the Bar on Luxury Hotels

Park Hyatt Tokyo

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5 of 5 stars
Leisurehead 14 contributions
Seattle, WA
Oct 11, 2005
34/37 found this review helpful

My wife and I staggered off of the 12-hour flight, navigated byzantine Narita Airport, and shuffled onto an Airport Limousine Bus (3000 yen per person and available right in the arrival lobby outside customs) for a 90-minute ride to the Park Hyatt. The Park Hyatt was the last stop, so we wound through the neon of nighttime Shinjuku as the bus stopped at all of the major hotels. Finally we arrived, and by the time I stepped off of the bus, the bellman had already loaded my baggage onto his cart. He welcomed me in fluent English and took down my name before ushering me into the hotel. As we passed the bell desk, he spoke my name to another bellman which put the Hyatt’s choreographed check-in process into motion.

The Park Hyatt’s lobby is on the 43rd floor, so it entails a trip in their very decorative elevator. The elevator opens into The Peak Lounge, a large room with high ceilings that contains the swank bar from the movie "Lost in Translation". It's a short walk through the library to unique reception area. Where were invited to sit at a table opposite the front desk person. My signature card and some flowers for my wife were already neatly positioned in front of me when I sat down. After the brief paperwork, I was issued a metal key (I was expecting a card) and our bellman showed us to our Park Room where he explained the amenities and politely reminded me that tipping is not necessary in Japan.

After we played with the various gizmos in the room (automated window blinds, 50-inch plasma TV, free DSL hookup, electronic butt-washing toilet), we took a hot shower, poured a cold drink from the well-stocked minibar, and stared at the beautiful nighttime cityscape outside our window. Herein is the best part of the Park Hyatt: Coming from the US to Japan is pretty bumpy in terms of travel time, jet lag, and culture shock, even for a guy that's done it all his life. Staying at the Park Hyatt is a wonderful way to ease into a trip to Japan.

I'll let the pictures speak for the room, though the flash ruins the relaxed lighting and makes everything look much more stark than it is in real life.

As far as dining, I had breakfast at Girandole, their white tablecloth breakfast buffet. A little fancy for my taste, but my wife isn't down with fish and rice for breakfast, so it was a good resource in that regard. The Peak Bar serves expensive but worthy cocktails, and I had an excellent fish & chips dish worthy of a London pub. All of the restaurants emphasize the Hyatt's commanding view of Tokyo.

Off the beaten track, but if you're a car buff, take a stroll through the parking garage and check out stall after stall of Lamborghinis, Aston-Martins and Rolls-Royces.

The hotel is a few blocks from Shinjuku Station, the central crossroads of Tokyo. It's walkable but a bit brutal in the summer heat. There's a Citibank on the way if you need cash.

If you can swing it, try to stay at the Park Hyatt your first night at least. After that, you'll be restored and you can brave Tokyo to find that crazy hotel in Roppongi. ;)

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2005
  • Member since April 25, 2005
  • I recommend this hotel for An amazing honeymoon, Older travelers, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $632 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
The Amazing Park Hyatt Hotel, Tokyo

Park Hyatt Tokyo

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5 of 5 stars
A TripAdvisor Member
Oct 3, 2005
22/23 found this review helpful

Where to start with this hotel? I don't think I have the words to describe our stay there, which seemed like a painfully short 5 nights.

It really is a hotel that has everything. Take every bad hotel experience in your mind and play out what should have happenend. Then add customer service beyond your expectations, a view to rival any hotel in the world, a city that borders on the unreal, food that is both perfectly cooked and delightfully presented and you're on your way to a Park Hyatt Tokyo experience.

The staff are amazingly attentive and cannot do enough for you. The deluxe room that was home for the week, was spacious, spotless, comfortable well stocked and had the most incredible views over the city. The towels were replaced twice a day and the toilet itself is an experience!

The hotel is located in the Shinjuku area of Tokyo and is handily placed for the subway and also has a JR station within a 15 minute walk. Making the whole of Tokyo (and beyond) accessible.

We ate at the hotel restaurants twice; at Kozue (traditional Japanese restaurant) and the more famous New York Grill. The prices are what you would expect given the surroundings and quality of food, but it was well worth it. We also breakfasted at the hotel regularly and the menu was fantastic. If you are staying there for any length of time and are looking to save the odd yen here and there, then I recommend joining the Hyatt Gold Passport scheme before you depart as not only will you collect points for your next stay but it will also entitle you to free tea or coffee in your room every morning (remember to hang the request on your door before 2am).

The pool is located on the 47th floor and again, has incredible vistas of Tokyo and the surroundings. There is also a traditional spa on the 45th floor, which includes relaxation areas, saunas, a whirlpool and plunge pool. Toiletries are provided as are towels, bathrobes etc.

Our stay at the Park Hyatt Tokyo was unlike any we'd had before. On the face of it it may look expensive, however given the overall quality of everything, it is well worth it and a must if you are visiting Tokyo possibly for the only time in your life.

We'll be going back.....once we've saved up.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay September 2005
  • Member since July 08, 2005
  • I recommend this hotel for An amazing honeymoon, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $632 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Park Hyatt Tokyo Also Known As

Address: 3-7-1-2 Nishi Shinjuku, Shinjuku 163 1055, Japan