We stayed at Hotel Jal City for 3 nights for our first time in Tokyo. The reception staff were friendly and helpful. As we arrived in Tokyo at 7am, they allowed us to check-in early with no extra charge and we received a no-smoking room as we had also requested. We were catching a train to Kyoto late in the afternoon on the last day of our stay, and the Hotel Jal staff minded our luggage after we checked out, to allow us to squeeze in some more sightseeing before leaving Tokyo.
The room was consistent with the size of Japanese hotel rooms, which is small but not cramped. Following our stay at Jal stayed in a very cramped room in Osaka and appreciated the size of our room at Jal. The room and bathroom were clean and the bed comfortable. Wifi worked well in the room and was free of charge. You can also pay to use the Internet on the computer in the lobby (from memory this cost ¥100 per ten minutes).
The hotel is located on the Marunouchi line of the subway, at Yotsuya Sanchome (M11 on the subway map). It's about one minute walk from the nearest subway entrance. From the airport we caught the JR train to Tokyo then changed to the subway to get to Yotsuya Sanchome and found the experience easy given it was our first time in Tokyo and using the JR / subway system. The hotel is on the same street as the subway, so as you exit the subway, simply head to your left and the hotel is just after the Family Mart and Burger King on the right hand side of the road. We found the nearby Family Mart especially useful.
Despite the address, the hotel is actually 3 subway stops away from Shinjuku in a quiet part of town. If you're wanting to stay in the heart of Shinjuku or nearer to nightlife then I wouldn't recommend here. There are a few udon restaurants / cafes nearby, otherwise there isn't much else. We didn't find this a problem using the subway to get around, and found we could reach most places for a ¥160 ticket. We actually found it nice to return to somewhere quiet after a day of sightseeing. We found it easy to explore some common sightseeing destinations such as: Roppongi Hills; Harajuku; Ginza; Shibuya; and Shinjuku using the subway, so unless you're definately wanting to stay in the heart of nightlife, don't be put off by the location. After missing the last train from Shinjuku (most trains stop around midnight) we caught a taxi back to the hotel and it cost about ¥1200 and only took about ten minutes.
Overall Hotel Jal is good value for money and is well located if you're happy to make use of the subway.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.