We stayed here our first night in Tokyo, then had to move to another hotel for business. We were supposed to stay at other hotel for 7 nights, but after 3 nights, we moved back to the Hilton. It was convenient to everything, but more importantly, it was more comfortable for us because of its Western style. (We try to stay at Hilton hotels when we travel outside the U.S. and this hotel did not disappoint.) Considering our long stay in Tokyo - 10 days - this hotel was the perfect fit for us.
The hotel is beautiful, clean, and offers all the amenities of a Hilton in a large city. The staff were very friendly and always asked if they could assist us. We used the Executive Lounge (2 rooms - the largest Exec Lounge we have ever seen), which fortunately, served Western-style food in addition to Japanese food, although their scrambled eggs were more like a curdled soup than scrambled eggs and the bacon is served almost raw. Fortunately, they also offer a large selection of fruits and cereal as alternatives. The evening fare in the Executive Lounge was hit and miss for American palates. If you plan to use the Executive Lounge, plan to go early, as this place is always packed and sometimes you will have to wait in line for a table.
All in all, this was a great place with great service.