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“What a joke. Worst experience I've ever had” 1 of 5 stars
Review of Capsule Hotel Shinjuku 510

Capsule Hotel  Shinjuku 510
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Capsule Hotel Shinjuku 510
1.5 of 5 Capsule Hotel   |   2-40-1, Kabukicho, Shinjuku 160-0021, Tokyo Prefecture (Shinjuku)   |  
Hotel amenities
Bristol
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“What a joke. Worst experience I've ever had”
1 of 5 stars Reviewed November 26, 2013

AVOID! What a strange, dingy, shocking hotel. This place is stinking, smoke everywhere, the capsule door is a see through mat and it stinks. Lots of strange men wondering and you cannot wait to leave. When you wake up the next morning (if you got any sleep), you realise you are bang in the middle of a seedy sex district. Its cheap for a reason and I wish we had read the reviews before going.

  • Stayed November 2013, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 reviews from our community

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 26, 2013

Me and a friend stayed here purely for the novelty of trying a capsule hotel on our trip to Japan. From the pictures it looked decent, it was cheap and it was in Shinjuku. We were absolutely horrified when we arrived! - It's in the middle of a red light district, smoking is allowed seemingly all over the building, the capsules do not shut they just have a cover which you pull down but this doesn't stop the smoke seeping in. And people are smoking 24/7 in this place. I woke up pretty much every hour coughing up second hand smoke coming from the surrounding capsules. If you want to clean yourself it's a shared-style bath/showers, there's cameras in the toilet pointing at the urinals (what??), and possibly worst of all they don't provide you with hand wash they have shared bars of soaps which is absolutely bizarre for a shared toilet!!
To be fair, the staff were quite friendly and willing, but if you want to try out a capsule hotel I absolutely urge you to avoid this place at all costs! For £10 more you can get a proper hotel with a room to yourself at the Toyoko Inn or something.

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  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
86 reviews 86 reviews
78 hotel reviews
Reviews in 47 cities Reviews in 47 cities
94 helpful votes 94 helpful votes
2 of 5 stars Reviewed August 12, 2013 via mobile

I've stayed in many capsule hotels throughout Japan and this is the worst. Period. Stay at the Kuyakushomae capsule hotel just a few blocks over instead.

Reasons why this capsule isn't worth staying at: lockers are part of the lobby, the bathroom is terrible, the place smells, it's in the middle of the sex district, the pillows are 100% beads, there is sometimes no power plugs in the capsules, the place is old old old.

Reasons why you would stay at this capsule hotel: you are part of a motorcycle gang or organized crime syndicate (full body tatoos seem permitted), you like a checkout time of noon.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Capsule Hotel Shinjuku 510

Address: 2-40-1, Kabukicho, Shinjuku 160-0021, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Hotel Style:
Ranked #8 of 17 Specialty lodging in Shinjuku
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Capsule Hotel Shinjuku 510 1.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Capsule Hotel Shinjuku 510 Tokyo

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