We stayed for 4 nights in this hotel in January. The room we had was the largest of the hotel rooms we stayed at in Japan. However, I think the bed is a full size rather than a queen bed, and it was a bit cramped for the 2 of us. There is plenty of space otherwise for our luggage. The room was always spotlessly clean. They also give you 2 free bottles of water every day, which we appreciated. The staff spoke good English and were always cordial. The bathroom is quite small. The sink faucet and the shower/bath share the same control knobs, so one cannot use the sink while another is taking a shower, which is a negative. Wifi connection was good for our iPads. We got a great rate through Tingo.com

The location is great, very convenient to walk to the main Shibuya shopping/eating areas and the metro, although, like the other reviewers mentioned, you do have to climb up and down pedestrian bridge crossings. We didn't really take the metro that much since we like to walk to explore the city. From here, we walked to Shinjuku and Harajuku several times. We also walked to Roppongi Hills and to Narisawa when we spurged for dinner one night. To get to the hotel from Narita airport, we took Keisei limited express to Nippori station, which only cost 1000 yen pp, and then hopped on the JR Yamanote line to Shibuya station (150 yen pp). If you want to get into town faster, you can take the Keisei skyliner, but it will cost you an extra 1400 yen pp.

Put aside all the kitty cat decorations and frill and you have a hotel that is very comfortable and only a few blocks from the station and the heart of all the action in the area. At the time, the internet only worked in the lobby, but at least it was included and there was a sitting area in the lobby. The hotel is very easy to walk right past as the entrance is back and above street level- especially if you just finished 22 hours in planes and layovers. If you have heavy luggage, you will have to back track away from the direction of the hotel to cross at a crossing walk, otherwise you can use the pedestrian overpass.
Choco Cro is a great place to have breakfast if you like baked goods. It is near Tokyu Hands (a great place to explore), so most people will be able to direct you to that. If you explore the allies, you might find a very small, fantastic place that does amazing coffee. For the life of us, we couldn't locate it again and regretted not making a mental map. Otherwise you will find that you are in an easy walk of anything you can want.

My husband and I stayed here for 4 nogjts. I chose this hotel for its location and I wasn't disappointed. It is a 5 minute walk from Shibuya station. Shibuya station is an excellent station that connects various subway lines and the express train from Narita. The hotel room was adequate size - it's not huge but that's typical of Japan. It was plenty of space for us. The bathroom was spotless and the bed was very comfy. Free wifi in the room was much appreciated. House keeping did a wonderful job. yummy herbal teas in the room that were refreshed daily as well. You do have to hand your key in each time you leave the hotel but that didn't bother us. I would definitely recommend this hotel to anyway who wants a clean hotel right in the action.

My husband and I spent one night here on a layover. Close to station but took us a little while to find it. It's under a pedestrian bridge and connected to a French resturant- just look for the big french sign. Good location for exploring the area and very friendly staff. Very clean and I love how they give you might sleep shirts. The decoration is all pink and lace and cats but its very clean. Fancy Japanese bathroom with warmed toilet seat although with so many buttons in Japanese it's tough to know how to work the lights etc. $130 total which I think is decent for Tokyo