I have just returned from this hotel after spending 6 nights initially and then a final night after two days away in Kyoto. I was on a bit more of a budget this time and chose this hotel for it's location near my sons university accommodation. I had a standard twin room which was good. As previous reviewers have mentioned clothes storage space is limited. As I had my other son with me it was not too much of a problem as he travels light but I could imagine if two ladies were travelling together it may be a problem. The bathroom had lots of extras such as razors, hair scrunchie, toothbrushes, toothpaste, cotton buds etc. The location near to Shinjuku station is excellent. Thank you to a previous reviewer who listed directions from the station. I don't think I could have found it so quickly after a long flight without. When arriving at Shinjuku station (it is vast), take the South exit, cross the road and turn right. Walk down hill for a minute or so and take a left. The hotel is on the right after a couple of minutes walk. From Shinjuku station you can get all over the city easily. The reception staff were most helpful. They took delivery of a new suitcase for me from KLM who had damaged mine on the way and then they disposed of the old one with no qualms. When we left for Kyoto they kept one of my cases safely until my return so that was a huge help. The breakfast was also excellent. The choice was the same every day, however, the buffet selection was very wide encompassing Japanese, Western and continental. The bar and restaurant were expensive and closed reasonably early considering this was a hotel although I have nothing to compare it with in the city so this may or may not be normal. Wifi was available in the reception and also the guest lounge. I did manage to get it in the bar too. The guest lounge has fixed computers to use but I found them very slow and occasionally difficult as sometimes the characters were not the qwerty keyboard. There is LAN access in the room and whilst it works, again it can be slow. Overall I would definitely return if visiting my son again whilst he is in Japan.