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“Great location” 4 of 5 stars
Review of Hotel Sunroute Plaza Shinjuku

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Hotel Sunroute Plaza Shinjuku
3.5 of 5 Hotel   |   2-3-1 Yoyogi, Shibuya 151-0053, Tokyo Prefecture (Shinjuku)   |  
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Ranked #4 of 29 Hotels / Ryokan in Shibuya
Northampton, United Kingdom
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
46 helpful votes 46 helpful votes
“Great location”
4 of 5 stars Reviewed August 28, 2012

Stayed for 3 nights on my first ever trip to Tokyo. The location was hard to beat - a five minute walk from Shinjuku JR station (where you can get the Narita Express to and from) and right next to the metro station. Plenty of shops, bars, restaurants, department stores etc within a short walk of the hotel. It was also a only a short walk to the bus station from where you can catch the bus to Mt Fuji so a good choice for anyone intending to do the climb.

Staff on the front desk were very helpful and friendly and spoke good English. I shared a twin room with a friend. It was compact but bigger than I was expecting. The beds were like small doubles rather than singles. There was a fridge, kettle, TV (limited English channels) and the bathroom had a tub with a shower over it. Full size bottles of shampoo, conditioner and body wash were provided as well as razors, toothbrushes, etc. There was a drinks machine and a free ice machine near the lifts. Really could not complain about the room at all - it was very quiet, clean and confortable.

I had breakfast one of the days at the hotel - nothing to write home about and was glad I didn't opt for it everyday. There are Starbucks and other coffee shops nearby where you can get a reasonable breakfast. However, the restaurant in the lobby did have some good deals for drinks eg one glass of beer was 800 yen but for 960 yen you could have unlimited beer (or whiskey and soda) for an hour. A glass of wine was an acceptable 500 yen (about 4 pounds) - I had heard some horror stories about prices in Tokyo so was pleasantly surprised that we could have a drink at the hotel without breaking the bank.

Free wifi was available in the lobby and the guest lounge which also had a TV and computers you could use (although everything turned Japanese when you tried to type anything!).

Highly recommend this hotel for location, reasonable price and facilities.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (362)
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English first
Canberra, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 23, 2012

I stay at Hotel Sunroute Plaza because it is close to Shinjuku Station and is an excellent hotel to stay in. My stays are of 8 to 9 days each time and I never tire of calling it my 'home away from home'. The rooms are clean and comfortable (smallish but not a disadvantage), the service prompt and quick, with friendly staff. I will be staying there again for my next trip.

Room Tip: If you are a non-smoker, ensure that you ask for a room on one of the 'non-smoking' floors.
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena,CA USA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2012

Excellent service, comfortable guest rooms. Some have a beautiful view of the city. Good facilities and tasty food! Nice, walkable location - 5mins to Shinjuku Station. I like the local feel, very sweet! If you go, I recommend just walking around the neighborhood and checking out the trendy Italian coffee shop next door - also ask the helpful and friendly staff at concierge for details!

  • Stayed November 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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saint louis
Top Contributor
69 reviews 69 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 19, 2012

Easy to get here... dropped off at the front door from the airport limo bus. We only stayed one night, but service was excellent, sleeping was comfortable and breakfast was excellent with a wide selection of Japanese and western food.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Adelaide, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 18, 2012

Shinjuku is a great Tokyo starting point and if your planning to climb Mt Fuji it's close to the KEIO Bus terminal which connects to the 5th Station. This was the main reason I chose this hotel plus it was 5-10mins walk to JR line subway, the Metro is right next to the hotel but it wasn't as useful to me plus I heard the Metro was more expensive. Staff are friendly and speak and understand English quite welI. I stayed 6 nights(approx. 54000 yen) and found the room clean and adequate although the shower/bath tap did have me puzzled for a minute. Another puzzling feature was the elevator, you need your room key card to activate it, more frustrating than anything. There is a movie channel but it cost 1000 yen for a code number, this can only be bought where the vending machines are on each floor. The breakfast option is western and Japanese style... and the coffee has a lot to be desired!! There is a bus that connects to Narita Airport(approx. 3000 yen) from the hotel, times are displayed on a sign outside. If you like Japanese style gardens I recommend the "Shinjuku Gyeon National Garden" which is 10-15 min walk away. Overall I had a pleasant stay and would stay again. Arigatou...

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 13, 2012

Its location is great, very close to South exit of JR station. The room is very clean & its size is acceptable relative to other hotels in Shinjuku. Its breakfast is good as well in terms of food variety & quality. It offers free wifi in lobby & lounge on 1/F, but it would be much appreciated if the free wifi is also offered at guest rooms.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancashire
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 13, 2012

I stayed at the Sunroute for one night when I first arrived in Japan back in June, then two weeks later I returned for a whole week to finish off my vacation.

General impressions - the location of this hotel is hard to beat - when arriving from Narita or by bullet train, getting to Shinjuku Station is no problem at all, and from the South or Southern Terrace entrance of said station to the hotel is literally 5 minutes walk. Likewise, the easy access to Shinjuku on foot and to the rest of Tokyo via the station is hard to beat. And if you find Shinjuku station too overwhelming, you can walk 5 minutes in the other direction and use Yoyogi Station as your main transport hub for the Metro system instead. The airport Limo Bus also stops right outside and there are plenty of taxis available to be called at night.

Considering the location, the prices at the Sunroute are pretty good - there isn't as lot to rival it in the area on that basis. And desk general impressions of the hotel wee good - the staff are efficient and friendly, the laundry, housekeeping service and other facilities all worked fine and were comprehensive - plus there was a post office and and several convenience stores within a few minutes walk if there was anything extra you needed for your stay.

As a solo traveller I stayed in both a bright single room and a standard single room during my stays. Sizewise they were much the same, though the bright single was cleaner, had an air purifier, and a better view from the window. It also had a window from the bathroom into the bedroom but that didn't (for me) seem to make much difference in general to the lighting. I had absolutely no issues with the beds or pillows and my only negative remark about the rooms would be that the curtains, net curtains and carpets needed cleaning in both rooms I stayed in. Not that they were bad enough to be unpleasant, but the room would have been much nicer for minimal effort had they been more sparkling. The inclusion of a fridge and kettle in the room was welcome, and there is also a good selection of toiletries in the bathroomo such that you really hardly need bring anything with you at all.

Breakfasts are okay but there is little to no variety day to day so I am not sure I would bother having them included next time, even though I got them on a very cheap deal through the hotel's own website.

Only improvement for the price would be to extend wifi to the rooms as well as the lobby. Apart from that I think it's a good value base for visiting Tokyo, and the location is perfect.

Room Tip: Booking through the hotel's own website seems to net the best bargains, especially if you are st...
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  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel Sunroute Plaza Shinjuku

Address: 2-3-1 Yoyogi, Shibuya 151-0053, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shinjuku
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Shibuya
#3 Romantic Hotel in Shibuya
#4 Business Hotel in Shibuya
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Sunroute Plaza Shinjuku 3.5*
Number of rooms: 624
Official Description (provided by the hotel):
Hotel Sunroute Plaza Shinjuku is a chic hotel located in the busy Shinjuku business district of Tokyo, Japan. Newly renovated in 2007 with sleek lines and modern accents, this Tokyo Shinjuku hotel's guestrooms are both contemporary and inviting for business and leisure travelers. Spacious and considerate, Hotel Sunroute offers guests competitive prices with special discounts and deals and the choice of a variety of guestrooms to meet each party's specifications. At the confluence of corporate skyscrapers and subway stations, this business hotel in Shinjuku is a magnet for business travelers. Travel around the Shinjuku and Tokyo area effortlessly via high-speed public transportation, which is just minutes away by foot. Shop one of the many department stores or travel outward to Mt. Fuji and the greater Tokyo area. Hotel Sunroute invites guests and visitors to lounge in the Villazza restaurant and trattoria for an expertly prepared meal from a menu featuring traditional Italian fare. Unwind at the end of the day in our Shinjuku hotel at Bar Ku Kon, in the plush lounges lit by a crackling fire, while sipping on a premium cocktail or whiskey with colleagues or friends. ... more   less 
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Also Known As:
Sunroute Plaza Shinjuku Shibuya
Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo

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