Hmm. Same as everyone else really. Brilliant stay!
Now what can i add that others didn't?
Staff are really helpful and friendly.
Note that 2pm check in time is REALLY the earliest. No early check in - but we found this in all hotels in Japan.
Ask the front desk for the JR/Subway map. It's an A4 piece of paper with the subway map on one side, and the JR map on the other. And it's in english. Carry it round with you because most of the train maps are in Japanese at the stations.
If you get the Narita express it's easy to take the train back from the hotel to the airport, because the platform is your end (southern terrace) of Shinjuku - go into the station, turn right (don't go straight through the barriers), then follow the station round a little way and THEN go through the barriers near the ticket office on your left (the next entrance) - platform 5 is then really close.
The front desk also has some helpful maps for each of the main tourist areas.
Vending machines on each floor have beer and water at reasonable prices. Note that some floors have different beer, so if you love Asahi but there's only Sapporo on your floor, try the next floor up or down to see if you can locate it (the vending machines are all next to the lifts so it's easy to check).
1st Floor - terrace exit for Starbucks (doesn't open 'til 7am in the week, jetlagged folks! Also, I thought the milk was too creamy - ask for skinny or non-fat if you also think so - they do understand if you say this in English!) / Krispy Kreme, and nipping over to the Takashimaya basement for an assortment of food to take back to your room. If you go here at 5 or 6 in the evening, you can sometimes get great deals on food.
Street level: turn right and over the road is Subway, keep going and there's a number of other restaurants, a Family Mart (convenience store), and a McDonalds (open 24 hours - breakfast for 500 yen vs 2000 yen at the hotel!)
Also, there are loads of shops walkable from the hotel, including department stores, Yodabashi camera and BIC camera - if you don't have a guide book pick up a guide map from the hotel.
Smoking area at the hotel is on the restaurant level 19, and when we were there they were building one on reception level 20 - note you can't smoke on the street in Tokyo - just in designated areas.
Enjoy your stay, we did. Will definitely come back here when we come back to Japan - the location is just perfect, the rooms are clean, and the staff are friendly - what more could you want!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.