We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice hotel and central location” 5 of 5 stars
Review of Cerulean Tower Tokyu Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Cerulean Tower Tokyu Hotel to your Saves list
Cerulean Tower Tokyu Hotel
4.5 of 5 Hotel   |   26-1 Sakuragaoka-cho, Shibuya 150-8512, Tokyo Prefecture (Shibuya / Harajuku / Ebisu)   |  
Hotel deals
  |  
Hotel packages
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Package Deal
Ranked #5 of 29 Hotels / Ryokan in Shibuya
Certificate of Excellence 2014
Houston, Texas
Top Contributor
70 reviews 70 reviews
27 hotel reviews
Reviews in 39 cities Reviews in 39 cities
69 helpful votes 69 helpful votes
“Very nice hotel and central location”
5 of 5 stars Reviewed June 26, 2010

We spent two weeks and four hotel stays in Japan. This was our "home base" for four nights. It's hard to pick "a spot" to stay in Tokyo. There are may fun neighborhoods. But Shibuya is really central, there is lots to see and do around the hotel, and the hotel was very nice.

The staff was friendly, helpful and spoke great english. Anything questions or needs, they fell all over themselves to help us.

The hotel is a five minute walk to the ever-famous and ever busy Shibuya subway station.

The rooms are large by Japanese standards, and by western standards typical of what you'd find in a Ritz or nice Hyatt.

There is an Am/PM convenience store actually in the buliding which we used to get snacks and sandwiches.

My only knock on this hotel, is the following. The lobby is a little sterile, which you would find in Manhattan too. But it lacks that Japanese cultural feel. You could have been in any big city in the world. And also the food is mega expensive, again like what you'd find in a NYC hotel. We had two cups of coffee in the coffe shop and it was $20. (that includes what you'd tip in the US, since you don't tip in Japan). So we grabbed stuff in the AM/PM mart and snacked in our room, which was actually fun. (bring cash though, c-stores in Japan generally don't take plastic).

Gym (which is pretty small...three tread mills, a couple stationary bikes and weights) is free to 18+ if you use between 7:00 and 8:30 I think. Forget exact hours, but if you want to workout, it's free in the morning. You do have to pay $20 PP to use the facility the rest of the day. My daughter and I did pay the fee once while the rest of the crew recovered from jet lag, and we did have fun. They have massage chairs in the spa (in the locker rooms). The pool is heated and very nice, and we enjoyed the hot spa too. But having to pay, and excluding kids (common in Japan) was a bit of a drag.

Like hotel a lot, and have no regrets about staying there. But you might be albe to kind more charm elswhere.

  • Stayed June 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,033 reviews from our community

Traveler rating
    480
    422
    90
    22
    19
See reviews for
212
313
85
257
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 8, 2010

Although there is a little bit of the business blandness about the place, this is a classy hotel (with prices to match) in a great part of Tokyo. You will not regret staying in this hotel and the Shibuya area in general, which we thought was much classier than Shinjuku, which was the area we intially toyed staying in. You can easily explore Tokyo from the numerous subway lines running from Shibuya direct, without the need to change lines.

We stayed here for 3 nights on our return leg from Kyoto and Hakone (after starting off our Tokyo trip at the Asakusa View Hotel - I've reviewed this too) and our room (booked through expedia for about GBP £200 a night) was excellent with great views of the Tokyo skyline (as the rooms start on the 19th floor I'm sure they all have good views). The hotel is easy to get to from Shibuya station - take time making your way up through the station as you can avoid most of the stairs if you look out for elevator and escalator signs and if you make your way to the attached Mark City shopping mall exit. From outside the station it's about a 7-10min walk with luggage, part of which is uphill as you approach the footbridge to the hotel which can leave you looking a little undignified (we still managed it ok with 2 heavy suitcases). The footbridge has an elevator to the hotel level. Without luggage, it will just take you a couple of minutes to get to the heart of Shibuya and the Haichiko crossing, which is also a great area to have your morning coffee/breakfast - like most foreign tourists we would start the day in the Starbucks overlooking the crossing because of the great location.

Yes it's disappointing breakfast is not included, which is about GBP £30 a head (had it just the once given the cost) and that there is no free LAN or wi-fi access (about GBP £10 charge), which is outrageous for a business orientated hotel, and that the swimming pool fee was about GBP £18. We did manage a drink in the tower bar which was expensive but worth it for the classy ambience and views (don't bother ordering the mixed nuts/crisps to go with your drinks - costs about GBP £10 for a couple of spoonfulls).

The cost of a formal dinner in the hotel was too horrific to contemplate but Shibuya has hundreds if not thousands of informal eateries for the after work office crowd so food is not a problem in the area. As others have commented, there are also plenty of convenience stores offering Japanese snacks/take-out nearby where the Japanese also happily buy and eat from.

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 7, 2010

First off, the location is great! This is the type of hotel that probably has everything you can imagine ready to be served to you but you won't even get past the tip of the iceberg of all those things.

Friendly and helpful staff. Gorgeous and tasteful design, decor, and furnishing. Very comfortable and prompt service. As far as location goes, given the many prefectures, it really depends on whether or not you were aiming on touring the prefecture highlights and of the neighbouring prefectures too. However, it is Tokyo and it does indeed have great public transport so getting around is easy.

Absolutely wonderful view, especially during the night.

Again, the type of hotel that probably is ready to help you with any possible concern that may come up. Has a great breakfast buffet, room service, concierge, large lobby for rendez-vous, and much more. They even had strong build-quality umbrellas to lend us when it was raining!

Very very impressed! Obviously, however, it costs a bit of money but save up because it's really worth the comfort.

  • Stayed August 2008
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chino hills
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 1, 2010

My family and I enjoyed this high end hotel and it's location made it easy to shop in Shibuya and get the trains to other parts f Tokyo. Of course with all hotels at this level, prices at the hotel restaurant are ridiculously expensive! There is a 7-11 at the hotel and department store basements food courts to grab food to eat in your room while you look at the astounding views!

  • Stayed May 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Top Contributor
72 reviews 72 reviews
49 hotel reviews
Reviews in 49 cities Reviews in 49 cities
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed May 26, 2010

The + :
the very convenient location in Shibuya
the outstanding service (especially the concierge for the restaurants recommendations and the day trips)
the yummy morning breakfast
the large, comfy and quiet rooms
the beautiful views from the room
the kids zone (small and very expensive but at least it's an option for a couple of hours)

The - :
the swimming pool doesn't accept guests under 18 years old !!!!! Hello ????
no free internet in the room....

Really a fantastic experience and the staff is very warm (and most of them speak good english)

  • Stayed May 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo
Top Contributor
60 reviews 60 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed May 9, 2010

When I first stayed at the Cerulean Tower, I was 25 years old, on the tail end of a month long homecoming trip to Japan. Having lived in Shibuya for three years, I wanted to find a place that would lend to my love of Shibuya as a hub of Tokyo. My Mother and younger bro met up with me for a week at the Tower, and we were all blown away.

In the three years since, not much has changed. They've got a solid staff, who truly want to help each guest to have the best possible stay in Tokyo. The rooms are appointed with amazing woods, fabrics, tiles and marble.

What really makes my stays amazing is a trip up to the 40th floor, to Bello Visto, a bar/lounge with views of Shinjuku, the Tokyo Tower and the new Mori building in Roppongi. If you edge close to the windows, you can see Shibuya Crossing, in all it's mayhem.

I've stayed at some of the top ranked hotels in the world, and I can say that the Cerulean Tower is still at the top of my list for city stays.

  • Stayed December 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isleworth
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 3, 2010

I love this hotel and suggest anyone coming to Tokyo stays here. The views, the service and the food is all excellent. From the bar the view over Tokyo and from most of the rooms is superb. In one of the rooms I stayed in on my last visit I could see all of Tokyo and Mt Fuji, which really made my day. The service is so smooth on check in, I don't stop walking from arrival until I am in my room. They even look after me when I arrive early from the airport (11am) and allow me to check in.

  • Stayed February 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Cerulean Tower Tokyu Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cerulean Tower Tokyu Hotel

Address: 26-1 Sakuragaoka-cho, Shibuya 150-8512, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shibuya / Harajuku / Ebisu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Shibuya
#4 Family Hotel in Shibuya
#4 Romantic Hotel in Shibuya
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Cerulean Tower Tokyu Hotel 4.5*
Number of rooms: 411
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, Cheap Tickets, EasyToBook, JAPANiCAN, Rakuten, Despegar.com, Priceline, Agoda and HotelTravel.com so you can book your Cerulean Tower Tokyu Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cerulean Hotel Tokyu
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Owners: What's your side of the story?

If you own or manage Cerulean Tower Tokyu Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.