The location is perfect, we took the Narita express train (one hour to Shibuya) to Shibuya, walked 5-7 minutes and arrived to the hotel.

Shibuya is the perfect place to stay in Tokyo, many bars, stores , restaurants, whatever, everything is open late, you can walk at any time, its very safe.
There is a Starbucks right outside, as well as a grocery store, uniqlo store, Disney store, Gap and many others.

You cant go wrong in this location, I would stay there again, even though the rooms are small.

My room was a bit smaller , than my friends room, who stayed the last room in the row.
rooms where very clean and cozy, and very quite.
Nothing on the TV as stated.
The bar downstairs (the English pub right outside) is pretty good with decent prices.

Check-in/Check-out - efficient and the ladies who helped me spoke English quite well. I had to pay for every night upon check-in so that was a little different from U.S. standards.

Room - I was given a single room on the 9th floor (the highest floor). The room is small like all the other reviewers have commented but they do make good use of the space. My bed was comfortable and more like a full size instead of the twin size that I was expecting. The TV only had a few channels and all were in Japanese. The room key must be inserted into the slot near the door or the electricity won't go on. The power outlets are made for U.S. power plugs so I didn't need to use the converter that I brought with me. I only used the safe for a few items and left my laptop out the whole time. The room, bathroom, fridge, and tea-making area were very clean. I received new bedroom slippers everyday and the packaging said they're for personal use and can be taken home. You also get a new green teabag if you drink the current one. There are vending machines and a laundry area on the basement floor and a restaurant on the 2nd floor, but I didn't use any of them.

Noise - Even though the hotel is near a major shopping area, I didn't really hear much noise from my room. The only time I heard noise was when my neighbors or others down the hall slammed their doors or an ambulance drove by.

Staff - Only a few of them speak and understand English well. If you can speak a little Japanese or have a phrase book, they will do their best to help you. I requested a map and they only had Japanese ones. Somehow I managed to find everything I needed.

Location - excellent. The hotel is across the street from a small Starbucks and a convenience store. It's also a short walk to the nearest grocery store (basement of Seibu), many eating places and shops, including the 100 Yen store and Don Quijote (another affordable place for various items), and Tokyu Hands (where I bought a Magicool scarf for the hot weather). It took me 15 min to walk to Yoyogi Park, 10 minutes to Shibuya station, Shibuya crossing where the big Starbucks is located, and Tokyu Dept store (walking slow).

Luggage storage - Upon checkout I asked if I could leave my baggage with them for a few hours before leaving for the airport. I wasn't charged a fee like other hotels (500 yen at the Shibuya Excel Hotel Tokyu).

Most conveniently located and clean, if tiny! Lots of quirky little vintage clothing shops nearby. The local Italian Restaurant is a must, even if just to giggle at the English menu....the staff must wonder why no foreigners ever order the cow phlegm! It's hard to find anything except Starbucks open for breakfast before 11am, so perhaps it is a good idea to have breakfast in the hotel. So many shops having sales at present, so there are bargains to be had, though window shopping can be almost as much fun.

Its a 10 min walk from Shibuya train station and 2 min walk from the luxury shopping mall Parco. Its really close to all the nice small restaurants too! I like the breakfast room most especially as it has a lot of light, and nice quirky music to start my day. They only serve 3 dishes for brf and I ate the Ricotta cheese pancake the most-super yum! The rooms are quite compact but clean. Even if my room is on the street side, it was very quiet! I will stay in the hotel again for sure. I got free wired internet as well.