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Tokyu Stay Shibuya Shin-minamiguchi: Traveler Reviews

3.0 of 5
3-26-21 Shibuya, Shibuya, Tokyo Prefecture 150-0002, Japan
Hotel amenities
Tokyu Stay Shibuya Shin-minamiguchi
Ranked #14 of 29 hotels in Shibuya
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29 reviews from our community

    Trip type
Traveler rating
    2
    18
    7
    2
    0
Date Rating
Seattle
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
63 helpful votes 63 helpful votes
“Great value, nice location”
4 of 5 stars Reviewed October 21, 2012

We liked this hotel for several reasons:
1) The room was larger than we expected. Not huge, mind you, but not bad considering the stories we've heard about Tokyo hotel rooms.
2) The price was quite good.
3) Breakfast was included. It was perfectly adequate food that arrived quickly and filled us up until lunchtime.
4) The hotel is located a few blocks from the Shibuya train station, which is a great base for exploration, but the hotel area itself was more quiet than expected.
5) Free internet.

The only issue we had was that cab drivers could not seem to find this particular Tokyu Stay hotel to save their lives. There is another Tokyu Stay in Shinjuku and it's close to this one, so as long as the cab driver got us there we could walk the extra three or so blocks to our hotel.

I'd recommend this hotel to anyone I knew traveling to Tokyo.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Normal Traveler about Tokyu Stay Shibuya Shin-minamiguchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, California
1 review
“5th stay at Tokyo Stay”
4 of 5 stars Reviewed September 4, 2012

I've stayed at Tokyo Stay several times over the past 2 years traveling in Japan and I think the rooms are quite sufficient for a business trip. The rooms are typical size for the area but having the washer/dryer and kitchen made up for so much. I was able to pack much lighter and brought a carry on and backpack for 14days. They provide shampoo, conditioner and body wash as well as any other toiletries you made need - brush, razor, toothbrush and toothpaste. They also provide a sleeping gown and slippers - so even less to pack. Bring less but pack a small ziploc of powdered soap so you can do laundry. If you want internet bring a LAN cable - they don't have wifi. If you forget it, no worries - you can borrow one from the front desk.

  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask 2FBYC about Tokyu Stay Shibuya Shin-minamiguchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Florida
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
“good rate~great location~NOT a great hotel”
2 of 5 stars Reviewed November 15, 2010

When I arrived at the hotel I inquired about getting a larger room as the single A room type was too cramped to myself and one piece of luggage. I've stayed in other hotels in Tokyo so I am knowledgeable of the room sizes being smaller than typical western standards. They told me that because I booked through a travel agent they could not change the room type. I spoke to management that I would pay any additional upgrade charges but in their polite way of course told me NO, not allowed. Besides the room being unlivable cramped, the toilet leaked water, their was urine from the previous guest on the bathroom floor, internet in the room did not work, bed an pillows were horrible making it difficult to get any sleep and the room faces the LOUD trains.
I did however like the FREE breakfast at Johnathan's Family Restaurant, they were very nice, food was prepared with care and were open 24 hours which is also nice for a late night snack.
Overall my experience with Tokyu Stay Shibuya Shin- Minimaguchi was POOR and I would never stay there nor would I recommend the hotel to friends

  • Stayed November 2010, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask maldoror23 about Tokyu Stay Shibuya Shin-minamiguchi
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Copenhagen, Denmark
1 review
1 helpful vote 1 helpful vote
“Heart of the city, but away from the noise.”
4 of 5 stars Reviewed February 25, 2010

Good size room for Tokyo, located very close to the train station and near the Shibuya centre making is very convenient to get around. Lots of shopping and eating joints close by.
The breakfast is in an attached restaurant and it was not great, but otherwise nice place to stay in, with the included washing machine and cooking facilities in the room.

Stayed April 2007, traveled on business
Was this review helpful? Yes 1
Ask musafir18 about Tokyu Stay Shibuya Shin-minamiguchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“Cosy Room”
3 of 5 stars Reviewed February 6, 2010

Stayed for 4 nights in a single 'D' room. The hotel is located on a quiet street, just a short walk away from the new south exit of shibuya station.. Exited through the main exit and ended up walking about 10mins to the hotel. Would recommend the hotel if you would like it to be near to where the main shopping street (about 5 mins walk) is without the disturbance of traffic and street noise. If you are taking the Narita Express(NEX) to Narita Airport, this would be a good place to consider as the station is just below the new south exit of shibuya station. Although the towels are changed everyday, bed making services and sheet changing services are not included. Nevertheless, the breakfast menu(5 set menus) at the restaurant (jonathan's) serves delicious toast.

  • Stayed February 2010, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask uki_05 about Tokyu Stay Shibuya Shin-minamiguchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tokyu Stay Shibuya Shin-minamiguchi

Also Known As:
Tokyu Stay Shibuya Shin-Minamiguchi Tokyo
Address: 3-26-21 Shibuya, Shibuya, Tokyo Prefecture 150-0002, Japan
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya
Hotel Style:
Ranked #14 of 29 hotels in Shibuya
Price Range: $$
Hotel Class:3 star (3*)
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