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“Conveinent, a good place to stay” 4 of 5 stars
Review of Haneda Excel Hotel Tokyu

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Haneda Excel Hotel Tokyu
3.5 of 5 Hotel   |   3-4-2 Hanedakuko, Ota 144-0041, Tokyo Prefecture   |  
Hotel amenities
Ranked #2 of 44 Hotels / Ryokan in Ota
4.0 of 5 stars 538 Reviews
Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Conveinent, a good place to stay”
4 of 5 stars Reviewed January 16, 2014

Stayed one night in Jan 2014. The hotel is directly and conveniently connected to Haneda Terminal 2 which is accessible by the free shuttle bus from Terminal 1 and International Terminal. The Tokyo Monorail is available from Terminal 2 and connects to other local and Japan Rail system. Typical Japanese hotel size rooms but good for an over night stay or business stay. Free left luggage facility was provided. The hotel restaurant serves good food and one can always walk into the terminal and try the eatries there. Hotel staff very courteous and attentive, unlike busy hotels at a terminal. Free internet in rooms and lobby.

Room Tip: No need to book a room overlooking the runway.
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  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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538 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • Indonesian first
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English first
Singapore, Singapore
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed January 7, 2014

We flew into Haneda late at night and have a domestic flight (ANA) to catch early next morning. We had to take a free shuttle bus from the international terminal to the hotel, which is located at Terminal 2 (ANA gates). The check-in was smooth and efficient, and my request for connecting rooms (conveyed online during reservation) was attended to.

The rooms were average size but modern. We had supper at the restaurant. Food was good but a little expensive.

It was very convenient the next morning to simply take the lifts down to the check in gates for our ANA domestic flight to Sapporo. If you are flying JAL domestic flights you will have to take the shuttle bus to Terminal 1. The only drawback was the hotel was approximately US$200 a night, so its not cheap for a 7hour overnight stay.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nagano, Japan
Top Contributor
57 reviews 57 reviews
44 hotel reviews
Reviews in 31 cities Reviews in 31 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 19, 2013

Hotel is very nice. Rooms are relatively big (for Japanese standards) and very clean, like most hotels in Japan. Great view of the tarmac, and the hotel is connected to the terminal (but NOT the international terminal). Staff at the restaurant (went there for dinner) are not too friendly, maybe they are tired from the high numbers of different tourist every day...? Again, hotel is nice, but prices are not cheap at all in the restaurant or for the rooms. Price paid was expensive, and it did not even included breakfast. Quality of breakfast was o.k, but nothing to hold your breath for...

  • Stayed October 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
99 reviews 99 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed December 18, 2013

This hotel is located in the domestic terminal at Haneda airport. It is very convenient if you need to spend the night before taking a flight. The rooms are modern and spacious for Japan. The wifi is free and fast.

The downside is that they will NOT do early check-ins before 2 and will charge extra for any time past the 11 am checkout time.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pacific Grove, California
Top Contributor
182 reviews 182 reviews
56 hotel reviews
Reviews in 70 cities Reviews in 70 cities
86 helpful votes 86 helpful votes
2 of 5 stars Reviewed December 15, 2013

About the only thing that recommends this hotel is its location right at the airport. The room was very small, with only a double bed. The bath was tiny and cramped. Unlike many international airport hotels, checkout time is not 24 hours after arrival, but 11 a.m., even if you arrive late at night. If you want to extend your stay beyond 11 (for example, if your next flight is not until after midnight), you will be asked to pay from 25% to 100% of the daily room rate, depending on the number of hours extended. The food is poor and expensive. The TV channel selection is particularly poor for an international clientele. Of the 9 hotels we stayed in during a 3+ week trip in Asia, this was by far the worst.

On the good news side, the staff are friendly and helpful, with basic English skills. The hotel is clean, and the wifi is free.

But our bottom line is: Poor value for the money, compared with just about any other international airport hotel in the world. Shame on you, Haneda Excel!

  • Stayed November 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
syd
Top Contributor
61 reviews 61 reviews
42 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 15, 2013

I had to switch airports for my connecting flight, so had to overnight in Haneda. Airport bus from Narita takes you staight to the terminal where the hotel is located.
There is a free bus at around 4am which takes you to the international terminal.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
54 reviews 54 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed November 29, 2013

I booked two rooms for me and a few mates who had come to Japan for an event. We needed a hotel close to airport in which we were arriving (Haneda) and this was by far the closest in the area.Please note, If you arrive into Haneda International, GOOGLE how to use the train system; We had to hire two cars and cost about $25aud each cab to go from Haneda International to the Domestic terminal in which Haneda Excel is located.

The staff were friendly, The place was clean, Very happy when we first rolled in. They were happy to give us all different wifi accounts for free. Then we got to the rooms; Plenty of room, Very tidy, Wifi signal was awesome, beds were comfy, We were thrilled to be treated like kings for just that one night. They have vending machines on all floors with beer (Yippee!) and light snacks. Only downfall was the room service; They close around 11pm from memory. Bathrooms had heaps of room, And plenty of shampoo/body wash etc.

None the less, GREAT hotel to stay at, Cheap too.. Very happy!

Room Tip: We got the most basic room, Superior deluxe. Plenty of room, Wasn't cramped. Don't expect to...
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Haneda Excel Hotel Tokyu

Address: 3-4-2 Hanedakuko, Ota 144-0041, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Ota
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #2 of 44 Hotels / Ryokan in Ota
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Haneda Excel Hotel Tokyu 3.5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Haneda Excel Ota
Haneda Excel Hotel Tokyu Tokyo, Japan

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