This is one of my regular places to stay for a few days in Tokyo, even though it's somewhat away from the center of town. I find it convenient because of the direct limousine bus service to and from Narita airport, as well as having the Tokyo monorail and Keikyu railway stations just downstairs. As has been my previous experience, the rooms continue to be up to the same standards as in previous years, as is the service from everyone from housekeeping, to front desk, to bell staff. You are treated like a guest here, and even though I can speak enough Japanese to get by, everyone here appears to speak at least some english. Some minor changes from my previous stays concern the bathroom amenities. The traditional bath towel (long washcloth) is now being provided, and the disposable ones are no longer part of the amenity kit. I view this as a positive change. Don't forget to use the "Green" door hanger if you don't need your sheets, pillowcases, duvet, or pajamas changed, as this hotel actually has a working program as opposed to others that just advertise it, and ignore your wishes. There is no option with respect to replacement of towels yet, they will be changed daily no matter what you do or say. Don't forget to sign up as a a "Comfort Member" for 500 yen, as you can book a room at the "Comfort Members Rate" which will save you quite a bit, and earn you points you can trade for various things, including gift certificates. In essence, besides getting a discount on the room rate, you are getting an addiitonal 5% discount if you manage your points properly. There is a restaurant located in the lobby ("Flyer's Table") which has good food at a decent price, and terrific service. There are also many restaurants in Haneda terminal 2 (where the hotel is located), Terminal 1 and the new International terminal. Katsugen on the fourth floor of Terminal 2 is one of my favorites for pork cutlets, and tempura. This stay I paid (Yen)14,600 per day for the room, no meals. The rate can vary widely depending on when you book, but if the rates change and get lower, you can always modify your reservation online and get the lower rate without any problem. Good value for business travel, but I wouldn't recommend a long term stay here for families. Obviously, this hotel can't be beat for an overnite stay while connecting from or to an international flight.
They are all good, but try and book a deluxe room, they are slightly larger.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.