Only four stars because the room was so small. Everything else was great so I would recommend this hotel so long as you don't need space. The bed was against the wall and the room was only slightly wider than the bed. I had paid a bit more for a 'grand' room and when I queried the size was told that a 'grand' room just meant a room on a higher floor! We were also beside the lift shaft which was very annoying. The area is lovely - lively but safe.