Upon arrival the front desk agents were all very kind and spoke English (broken but still fairly good). They did charge us for having two people though we had thought we put in the reservation we had two, so that was a little bit of a fee. They let us check in two hours early without any mention of it, it was a Friday too! It was quick and prompt, thankfully, an after traveling for 14 hours I couldn't wait for a nap!
The room- will say, the pictures make them look slightly bigger than reality, however small rooms are everywhere in Tokyo. It was still very manageable for two people and a good amount of luggage! The bathrobes and slippers were super convenient as well as the two free water bottles a day!! All tv channels were in Japanese not sure what I was expecting but it made for a quieter time in the room. AC nice with the humidity as crazy as it was. No traffic noises from below and I was only third floor.
The bed- Hands down the comfiest bed I've ever slept in in my life! I didn't want to leave Tokyo for many reasons but this bed... I wish I could have taken it home! The pillows, comforter, and mattress feel like heaven!!! Especially after a long day out or a rough night in shinjuku!
Bathroom- small but modern and sheek. Toilet equipped with bidet, etc. be warned: don't press the wrong button!
Location: you cannot beat this location, literally, so convenient!! You have three liquor stores in a minute walking distance (2 family marts, 1 seven eleven) and a McDonald's on the corner! Many restaurants line the street as well. You are literally 50 feet, a minute walk to the akasaka station, and from there you can be across Tokyo in about 15 minutes or less! The train is the way to go when here!! Also about a 10 minute lovely walk to roppongi! ((SIDE WARNING: BE VERY SELECTIVE TO WHICH BARS YOU WALK INTO THERE! DO NOT GO INTO ANY NOT ON GROUND LEVEL OR WHERE SOMEONE IS HASSALING YOU TO GO INTO)) We walked through the park at night it was beautiful. Taking a taxi we did have to pull the address up on our phone the taxi driver didn't know where it was or maybe he just didn't understand us.
Things nearby: roppongi, ninja! Themed restaurant (amazing food and atmosphere, 10 minute walk), train takes you everywhere around! You can be in shibuya or shinjuku in about 10 minutes taking two trains, or ueno or tsukiji in about 20 via train. I didn't get a JR rail pass, not sure if it would have paid for itself. I was there for 5 days, and paid the 160 yen for each train, used probably 20 different lines total my whole trip. Tokyo and akasaka seemed very safe to me, I walked alone once or twice but was mostly with my male American friend there, and never once did we feel uncomfortable except in roppongi by one of the Nigerians trying to get us in the bar. People are all very friendly and smile at you!
Definitely stay here for location, bed, and the value!!! I'll be returning next year with my girl friend and we will be staying here! Arigatou gozaimasu chisun grand fresa!