Room ... It's massively impressive. We got upgraded to a suite upon check-in and that room was unbelievable. It was so spacious that it was more like an apartment than a hotel room. The view from the windows from wall to wall was incredible. The bathroom comes with two shower heads, one with a flexible hose and the "rain shower" one from the ceiling. It has his and her sinks at each end. It also has a TV above the bathtub. One small complaint, if I can make one for this near perfect hotel, is that the shade for the window in the bedroom has a gap on each end, so it lets sunlight in, which made it difficult for us to stay asleep once the sun came up.
Breakfast/Lounge ... They had a wide selection of high quality bread and pastries, as well as numerous kinds of fruit spreads. The fruit selection was also very good and fresh. The dessert selection in the evening was also great, including a chocolate fountain with marshmallows, cupcakes, fruits, etc.
One thing to note - In Japan, they make omelettes less than half cooked inside, so if you have a made-to-order omelette and if you don't like it runny, make sure to specifically request yours well cooked.
Staff ... They were all very eager to accommodate English speaking guests. In fact, we saw a higher percentage of non-Japanese guests than Japanese guests at this hotel. With that and the western style hotel interior, we would often forget that we were in Japan while we were there. While we were checking in, they brought us a shot glass of non-alcoholic mojito, which was very refreshing and appreciated as we'd been exhausted from all the traveling we'd done on that day. We did feel, however, that the staff here were a bit pretentious. They know they're serving at one of the top hotels in Tokyo and they act like it. We'd stayed at Nagoya Marriott before coming to this hotel and we felt that Marriott staff had much more warmth and friendliness in their way of treating their guests, while they were both extremely professional.
Location ... It is in the midtown building, where there are many shops and restaurants downstairs. It's only a few minutes' walk from Roppongi station. It's in a busy area, so we enjoyed our walk around the hotel one evening after a great sushi dinner (which had been recommended and reserved for us by the hotel's concierge) to see around the area. Needless to say, the area stays busy and alive until very late at night, so it was fun to walk around and people watch.
Overall ... This hotel by far exceeded my expectations. If you like luxury, you'll be pleased with this hotel.
- Official Description (provided by the hotel):
- As guests alight from the elevator that takes them to the 45th floor of Tokyo's tallest building, they are greeted by a magnificent sky lobby that epitomizes one of the premier luxury hotels in this cosmopolitan city - The Ritz-Carlton, Tokyo. Occupying the top nine floors and the first three levels of the 53-story Midtown Tower, this five-star luxury hotel is located in the Roppongi District, which transfixes visitors with both its vibrant night life and centuries-old attractions. ... more less
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- Also Known As:
- Ritz-Carlton Tokyo Hotel Minato
- Ritz Carlton Minato
- Ritz Tokyo
- Minato Ritz-Carlton
- The Ritz-Carlton Tokyo Japan