Stayed here 5 nights using points in early June for Japan trip my wife and I completed. It was my first time in Tokyo in over 10 years and we were able to get 5 nights for 200K which given the $500+ charge for the room was a real good deal and I would do it again in the future for sure.
However, our stay was a 4 and not a 5 since while the hotel is in a good location and we had a large clean room, there was nothing about the stay that wowed me. I recall previous stays when working in Japan when I found the service exceptional and I assumed that luxury Asian hotel to be better than luxury US hotels but wasn't the case in this situation. For instance, strange to me that for instance at the Ritz in Bachelor Gulch, as soon as you arrive, the valet ensures he takes care of all of your bags etc and you get shown to your room while my wife, and I had to take our own bags up after arriving from Narita after our 14 hour flight across the Pacific. Likewise, there was nothing really special about the room although certainly larger than most in Tokyo but probably overall less updated than rooms in the RC in Boston or Philly.
The location is very nice and with the Japanese economy having struggled so much in the last 20 years, I generally suspect that the hotel options have just come down some overall since I worked here in 1999 and 2000. The RC is adjacent to the Galleria area which has good high-end shopping and a nice Indian place if you want something other than Japanese for a meal. A very busy Starbucks is also next to the Ritz. Realize that you are still in Rippongi so if you had left our of the RC, you will be going through the red light district a bit.
We did go to the spa floor one day. I passed on the $50 per person per day full spa option and we did the Jacuzzi, swimming pool instead. Probably not a fair comparison but don't see why at a Ritz in the US such as Bachelor Gulch again, the awesome spa is free to use but not here.
I will say the concierge was tremendous and got us into the Michelin 3 star Ryugin and also tickets for an opera and a orchestra. They were extremely helpful.
So in short, for sure the best (and almost only) Marriott option in Tokyo and if you can use points, go for it but if I were paying next time around, I might at least look at current reviews for the other high end hotels before coming back to the RC.
- Official Description (provided by the hotel):
- As guests alight from the elevator that takes them to the 45th floor of Tokyo's tallest building, they are greeted by a magnificent sky lobby that epitomizes one of the premier luxury hotels in this cosmopolitan city - The Ritz-Carlton, Tokyo. Occupying the top nine floors and the first three levels of the 53-story Midtown Tower, this five-star luxury hotel is located in the Roppongi District, which transfixes visitors with both its vibrant night life and centuries-old attractions. ... more less
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- Also Known As:
- Ritz-Carlton Tokyo Hotel Minato
- Ritz Carlton Minato
- Ritz Tokyo
- Minato Ritz-Carlton
- The Ritz-Carlton Tokyo Japan