We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Second time - nearly a second opinion” 5 of 5 stars
Review of The Prince Park Tower Tokyo

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added The Prince Park Tower Tokyo to your Saves list
The Prince Park Tower Tokyo
4.5 of 5 Hotel   |   4-8-1 Shibakoen, Minato, Tokyo Prefecture 105-8563, Japan   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Ranked #2 of 94 Hotels / Ryokan in Minato
Sydney, Australia
Top Contributor
52 reviews 52 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
45 helpful votes 45 helpful votes
“Second time - nearly a second opinion”
5 of 5 stars Reviewed July 16, 2013

This is my 7th trip to Tokyo. My previous visit involved a stay at The Prince Park Tower Tokyo Hotel which I already reviewed and gave 5/5 to. Of course with a decent review as previously provided, I was keen to repeat my stay.

The second time around I was not as impressed and mainly on the basis of our first room.

I booked a couple of months in advance. Rates were quite high and the budget only afforded a twin room. This meant low floor, no balcony but still a very reasonably sized room to Japan. Having notched up 7 trips to Tokyo, and visiting many hotels throughout the country I can state that The Prince Park Tower Tokyo Hotel has extremely decent sized rooms. If you come from Australia or North America, your definition of size may not agree with this statement - but Tokyo is a dense city. Expectations cannot be based on what you expect back home.

Note: we were to learn later on that rates available on the day from the hotel were actually cheaper than what we paid online 2 months prior. Check against the hotel website for today's rates and compare. In hindsight, we could have paid for the better room for the amount we spent on the cheaper twin.

Having stayed a year and a half prior, seeing the small twin on the 10th floor was slightly disappointing. But you get what you pay for, and the rooms are as stated prior - large for Tokyo.

We left, came back, got settled and noted one thing out of place. There was an ashtray and a sign saying - "don't smoke in the bed". The cigarette smell then became evident.
Japan is certainly cleaner and safer than Australia and the US, but smoking rates are among the highest in the OECD which means that smoking floors that have all but been eliminated in the west, are still very common in Japan.

We're non-smokers and couldn't stay in the room.

It's at this point Japanese customer service (exemplified by The Prince Park Tower Tokyo) is illustrated. I spoke with the front desk and explained the problem. They admitted they had overlooked my non-smoking request, apologised and without fuss relocated us to a much higher, premium room with balcony and view of Tokyo Tower.

Smoking floors aside, the location, staff and cleanliness of the rooms are all very good for the rates you'll pay.

Rooms fittings and service are benchmarks which will be hard to find elsewhere for the same price.

To assist travellers, those who travel using the extremely convenient Japan Rail Pass will find this hotel ideal. The main Shinkansen stations are Tokyo and Shinagawa; both have connections to the super efficient Yamanote JR line (59 minute, dual direction loop train around central Tokyo - it's free to Rail Pass holders and identified by green stripe on the side of the train).

The best JR station on this line for the hotel is Hamamatsucho. It's the midpoint between Tokyo and Shinagawa (6 minutes in either direction, with a train every couple of minutes).

Once at the Hamamatsucho station, head to the west side of the station and look for bus terminal 5. The hotel shuttle is at quarter past and quarter to the hour with Japanese precision; on the second.

Room Tip: Rooms are divided into normal rooms (18th floor and below), and premium floors (19th and above). The...
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,077 reviews from our community

Traveler rating
    641
    353
    66
    10
    7
See reviews for
223
332
120
246
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Atlanta, Georgia
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 14, 2013

This was my first time in Japan and I was happy with the Prince Park Tower. The hotel is nice and the staff were polite. This review will list my pros and cons and hopefully it will be useful in your hotel search.

Pros:
Location- it is a quiet area so you don't have to worry about restless nights
Room- the size of the room (Twin deluxe) was comparable to the rooms in the US and it came with a veranda. The bathroom, which I tend to be particular about in hotels, was very nice and clean with a separate tub and shower and enough amenities to start a CVS
Wifi- the (free)wifi worked well throughout the hotel and in the rooms
Store- there is a store at the hotel that stays open til 1am for those late night cravings or pick up a few necessities
Bowling Alley- there is a nice bowling alley at the hotel and the prices were surprisingly cheap, there is a bar in there too
Breakfast Buffet- there is an omelet station and a variety of meats, fruits, breads, etc to choose from. There is also a nice view of Tokyo and the Tokyo Tower in particular
Complimentary Shuttle- there is a shuttle to Hamamatsucho Station

Cons:
Location- if you want to be centrally located and near a station that has the main train lines, then this may not be for you. The Akabanebashi station is across the street but it is only serviced by the Oedo line
Room- Even though I had a non-smoking room, it sometimes had a faint smoky odor
Gym/Pool/Sauna- did not get to use the facilities because the price to use them was high, I believe 2000 yen for one or 4000 yen for all

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 13, 2013

I absolutely loved this hotel! The entire staff was so friendly and helpful. I found the hotel to be clean, with an upscale feel. My room was spacious, clean and had great bathroom amenities. I loved getting fresh baked breads from the hotel store each morning (there is a bakery within it). It made for an inexpensive, but delicious breakfast each day. The concierge was helpful in providing maps and general information, but the language barrier hindered some answers to specific questions I had. The hotel is extremely close to Akabanabashi Station (about a 3 minute walk), which was the starting point for nearly all my travels. A free hotel shuttle can take you to another station (on the JR line), if needed.

As a female traveling solo, safety was very important to me. I felt very comfortable at this hotel, as well as walking to/from Akabanabashi Station, even at night. Actually, I felt completely safe all over Tokyo and would definitely recommend it as a great destination. I would absolutely stay at Prince Park Tower Tokyo again.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, WI, USA
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 5, 2013

My family of 3 stayed here in early July, 2013. We had a fantastic view from a bank of windows overlooking the city and the Senso-Ji temple. Our room was very large and totally comfortable. The staff were welcoming, and their English is excellent. The hotel shop had everything we needed plus nice breads for breakfast.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
78 reviews 78 reviews
35 hotel reviews
Reviews in 42 cities Reviews in 42 cities
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed July 4, 2013

We stayed here for 5 nights in March 2013. It was convenient to take the limousine (hotel shuttle bus that you pay for at Narita airport) to the hotel. The lobby is very open, smelled of fresh flowers (maybe orchids), with a nice water feature. The staff are dressed up. Men's uniform look like tuxedos. Bell-women wore hats too. In general, staff members speak Japanese only. They cater to mostly Japanese clients. They do have a few staff members who can speak English (one: really well, the rest: OK for basic communication). We had a few communication issues when we asked for adapter plugs for our computer and when we tried to ship our luggage to Kyoto.

The building (inside and out) looks a bit sterile, lacking design. We were in a standard room with two single beds. The rooms are spacious with a large bathroom (combined room with toilet, shower, separate tub), but the furnishings look a bit cheap. It reminded me of particle board with brown veneer. It had all the Japanese necessities, including hot water boiler (which they fill with fresh water every day), slippers, shoe brush, shoe horn.

We went to the 33rd floor for the western breakfast buffet everyday. Service was great. There were eggs, bacon, sausages, lots of fruits, drinks. The eggs were not the best texture. Some dishes were not well-labeled. There was a "daily meat" item, which looked like ground pork/veal/beef mini patties with mushroom sauce, which was there everyday. Not sure what it was but it was tasty. They also had chawanmushi (Japanese egg custom made with chicken broth) and soba noodles (with soy dipping sauce). These were good as well. There is a beautiful view of Tokyo Tower and the surrounding areas.

We had the JR pass, so the closes station was Hamamatsucho on JR Yamanote line. This is roughly 20 minutes to walk, but there is an hourly shuttle bus which goes from the hotel (also serving two other Prince hotels) to the station and back. We took the shuttle bus a few times, but it was difficult to time your trips around the shuttle bus schedule (even though they were always on time).

The surrounding neighbourhood is very quiet compared to other parts of Tokyo (e.g. our other hotel near Shinagawa had many more restaurants and shops nearby). The park is peaceful, but at 5:30 am, the shrine nearby starts their prayers with a few gongs. This woke me up every morning. Without many restaurants within easy walking distance (for elderly and younger family members), we ate two dinners at the hotel (basement). We had sushi one day and yakitori another day. The food was great but the prices were very high. It would be great if you were entertaining guests or clients, but overboard for family meals.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Top Contributor
67 reviews 67 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 1, 2013

Each timeI stay in Tokyo, I stay at this hotel, everything is amazing, clean and made for you to have an amazing stay.
Rooms can be noisy, it's best to ask for a room on the tower or Park side and on a high floor to have a nice view from the room.
Avoid corner rooms which are from far the noisiest!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
41 reviews 41 reviews
37 hotel reviews
Reviews in 34 cities Reviews in 34 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 25, 2013

This huge tower hotel is located in the Minato district of Tokyo, next to the Tokyo Tower. The hotel is beautiful on the inside even though the outside looks a bit dated. Staff were very very nice. My room was large, excellent, and clean and had a balcony with a wonderful view of Tokyo.

The only (minor) issue with this property is getting there. From the Tokyo central station, take the "lime green - loop" train south to Hammamatsu-cho station. Its a short ($7 US) cab ride or 15 mins walk from there. If you are arriving with a lot of bags, I highly suggest a cab trip. In the reverse direction, the hotel offers a free shuttle to the Hammamatsu station which is a nice bonus.

You can walk to the Tokyo tower in about 5 mins.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Prince Park Tower Tokyo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Prince Park Tower Tokyo

Address: 4-8-1 Shibakoen, Minato, Tokyo Prefecture 105-8563, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Minato
#2 Spa Hotel in Minato
#5 Family Hotel in Minato
#5 Business Hotel in Minato
#6 Romantic Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Prince Park Tower Tokyo 4.5*
Number of rooms: 626
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Cheap Tickets, Priceline, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your The Prince Park Tower Tokyo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Prince Park Tower Tokyo Hotel Minato
The Prince Park Hotel Tokyo
Prince Park Minato
The Prince Park Tower Tokyo Japan

Owners: What's your side of the story?

If you own or manage The Prince Park Tower Tokyo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.