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“Amazing hotel” 5 of 5 stars
Review of Conrad Tokyo

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Conrad Tokyo
5.0 of 5 Hotel   |   1-9-1 Higashi-Shimbashi, Minato, Tokyo Prefecture 105-7377, Japan   |  
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Ranked #1 of 92 Hotels in Minato
Arlington, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Amazing hotel”
5 of 5 stars Reviewed December 17, 2009

This is probably the best hotel we have stayed at. We used HHonors points for the stay and that's probably the best value we have ever received for our points when looking at the cost of the room vs. points required. As HHonors diamond members, we were given the option between a room upgrade to a Tokyo bay facing mini-suite (no lounge access) or a standard executive floor room and lounge access. We went with the lounge access and did not regret it. The executive lounge is the best lounge we have ever seen. The breakfast, happy hour, and after dinner deserts were all absolutely amazing.
The location of the hotel is very convenient. You can easily walk to Ginza and have a few public transportation options within a few minutes walk to take you to the rest of Tokyo. We only had to use a taxi once during our trip.

  • Stayed March 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,338 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hong Kong, China
Top Contributor
69 reviews 69 reviews
62 hotel reviews
Reviews in 43 cities Reviews in 43 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 3, 2009

The Conrad Tokyo is about a ten minute easy walk away from Ginza towards Tokyo Bay. It is in the midst of a very modern office and hotel complex above two stations and is on the 28th floor up of one of the blocks. Excellent sized rooms. Very tasteful modern decor, excellent wi fi and service. Top of the line restaurants with Gordon Ramsay etc in situ and the best in room dining burger ever produced in a hotel. Worth staying just to oredr teh burger.

  • Stayed December 2009, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 22, 2009

I loved the Conrad. Spectacular lobby, great location near Shiodome metro station, gorgeous rooms, luxurious bathrooms, nice staff, etcetc. Beautiful pool. Would stay again in a heartbeat.

My only complaint is, while I don't mind paying for a yoga class with an instructor (which was great to have on site), I don't think the hotel should charge $25/day for use of the swimming pool. In a hotel at this cost/level, I would assume use of the pool would be free.

Stayed November 2009, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
126 reviews 126 reviews
88 hotel reviews
Reviews in 64 cities Reviews in 64 cities
422 helpful votes 422 helpful votes
4 of 5 stars Reviewed November 20, 2009

Tokyo Conrad claim the most spacious room in Tokyo. Yeah
room with separate rainforest shower and bathtub is very nicely appointed and fitted. The bay view room offers sweeping view of Tokyo Bay, our room has view of the Rainbow bridge too.The sofa along the floor to ceiling huge windows allows you to relax to enjoy the view up above 28fl or up.
The intra-hotel portable phone is a plus.
unfortunately, the turn-down service is not consistent, we didn't have it for one night.
The Conrad turn-down bear is cute with special seasonal fabric. A good collector.
Don't forget to bring it home to your kid or love one.
The hotel offers secuirty and privacy for the lobby is on 28th floor.
Business center is 24-hr for there is no door, free internet with 4 PC stations there.

The location is a hippcup if your trip is a leisure and sightseeing one. Walk to Shimbashi station via a decked walkway is 10mins. Other than the Shiodome station of the Yurikamome line (monorail to Odaiba) is within 5 mins. I got lost just by going to Cretta the building next door that took me 45mins to get back

The breakfast was great,with sufficent choices, you can only choose one from the hot dishes (e.g. egg, or pancakes) cook to order. some breakfast rate may even hv to charge you for additional for Egg Benedicts,which many posters commented. Mmm, I found it ok, not stunning.
Dinner at Gordon Ramsay was a bit disappointing.

The most disappointing is the concierge, it is unheard of concierge opens at 10am everyday, on a Sunday, 1030am, the conicerge desk is still unmanned and the concierge service can't match with their sister Tokyo Hilton. The concerige at Conrad is tardy and without initiative to walk that extra mile.

The lounge on 28th floor can be busy at weekend, it is a nice place to chill out for a drink.

If you can pocket more Yen for a stay or with a corporate rate, a great hotel. If you are a leisure traveller, Conrad might not be in the best location for you.

  • Stayed November 2009, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Top Contributor
57 reviews 57 reviews
55 hotel reviews
Reviews in 45 cities Reviews in 45 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed November 17, 2009

This hotel is one of the finest hotels Ive ever stayed in. Period. Service is flawless--the staff was outstanding. English is spoken throughout hotel. Rooms are modern, sophisticated and extremely functional and quiet. Executive longue had outstanding food especially at night where they served wine as well. The coneiergie team, especially Mr. Abe were second to none. Emailed them one day and they responded immediately. Provided print outs of additional places I wanted to see and how to get there. There is a business area with 3 computers and free internet access. There are two train stations within 200 yards of location so I dont know what one reviewer was talking about. Food is pricey but Tokyo has loads of great restaurants. Overal a fabulous hotel and a fabulous City.

  • Stayed November 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Santa Monica, CA, USA
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 12, 2009

It's not the most incredible hotel I've ever stayed at, but it's quite perfect. Fantastic large rooms for Tokyo. Incredibly modern. Incredible staff (who all speak English perfectly) and a good location. The pool is quite remarkable, and the concierge level has a nice touch.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed October 24, 2009

This hotel was unbelieveable! So luxurious! The most friendly and accommodating staff I've ever encountered! Would go back in a heartbeat!

Stayed May 2009, traveled on business
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Additional Information about Conrad Tokyo

Address: 1-9-1 Higashi-Shimbashi, Minato, Tokyo Prefecture 105-7377, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Minato
#1 Family Hotel in Minato
#1 Luxury Hotel in Minato
#1 Spa Hotel in Minato
#1 Romantic Hotel in Minato
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conrad Tokyo 5*
Official Description (provided by the hotel):
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. The Conrad Tokyo hotel is conveniently located just 5 minutes from the famous Ginza Shopping Street. ... more   less 
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Also Known As:
Conrad Tokyo Hotel Minato
Conrad Hotel Tokyo
Conrad Hotel Minato
Minato Conrad
Conrad Tokyo Japan

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