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“Great hotel but location is not convenient” 5 of 5 stars
Review of Conrad Tokyo

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Conrad Tokyo
5.0 of 5 Hotel   |   1-9-1 Higashi-Shimbashi, Minato 105-7377, Tokyo Prefecture (Odaiba / Shiodome / Shinbashi)   |  
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Hotel amenities
Ranked #1 of 99 Hotels / Ryokan in Minato
HK, Hong Kong
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great hotel but location is not convenient”
5 of 5 stars Reviewed July 16, 2013

This is a very beautiful and newer hotel (built ~2007). I went on a leisure trip and while I loved the hotel itself, the location wasn't that great for me. There is nothing except business buildings around the hotel, no convenience stores, shops, restaurants, subway stations near by... I wouldn't stay here again, but if you were visiting co's like Softbank and Dentsu, definitely this is the way to go as it's right across them!

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, July 22, 2013
Thank you for your comments and we are happy that you enjoyed your stay at our hotel.
We will certainly welcome an opportunity to serve you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,822 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hong Kong, Hong Kong
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2013

Conrad tokyo was provide me and my wife exellent luxually being your self. with fullfill of enjoin our stay and all staffs are friendly and apporpriate. the facility from the bigining at the hotel entrance to the guest room was smoothly and comfortable. breakfast from in room dining and club lounge was great, the environment and asmophere was absolutely fantastic. due to our exprerience at the club lounge. food wase fresh and tasty.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, July 22, 2013
Thank you for your great feedback. We are so happy to hear that you had an enjoyable stay with us.Great to hear that you liked our club lounge and the breakfast.
We look forward to welcoming you back in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 11, 2013

Conrad Tokyo is beautifully designed with wonderful rooms and views. The public spaces are very nice and a lot of space in the halls. My room had a soaking tub which overlooked the city. I loved the details and the room was quiet for great deep sleeping. The service was five star and everyone is polite and gracious. The service staff was trained to be not seen and not heard.

Lobby area dramatic with triple height ceilings; very nice to relax and have a cocktail. The food at the restaurant was very good and excellent for business lunch or dinner.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, July 16, 2013
What great feedback we have received here – thank you!
We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo.
Thank you for your great comments and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 8, 2013 via mobile

We only had one day in Tokyo, as part of an extended layover, so needed a place that would be both convenient and relaxing. The Conrad delivered on both accounts.

The location of the Conrad is very helpful for the early morning Tsukiji fish markets, which are perhaps a 15 minute walk away. The metro is nearby (you barely need to go outside) and if you take the Skyliner train in from Narita as we did then you can reach the hotel on the metro on a single metro line which is convenient.

We found the staff at the hotel to be very helpful. The concierge set us up for a wonderful dinner at a great restaurant for our one night in Tokyo, and the staff took care of briefing the cab driver for us too. One note: the lobby bar has a dress code - they made me go upstairs and change out of my sandals before they would serve us, which was annoying but a minor blip and not altogether surprising given the high-end nature of the hotel.

Overall, a good experience and one I'd be happy to repeat.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Conrad Tokyo at Conrad Tokyo, responded to this review, July 16, 2013
Thank you very much and we are happy that you had an enjoyable stay with us.
Yes, we are located right above the subway station called Shiodome on Oedo Line and also walking distance to JR Shinbashi station, which offers great access to the rest of Tokyo.
Thank you so much for your comments on our service, which will be shared with the team.
We certainly look forward to serving you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Virginia
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed July 7, 2013

We had a room on the 35th floor and the Panasonic view of the Tokyo Bay was awesome. The Hama Rikyu garden just looked beautiful as we were visiting Tokyo during the cherry blossom season in April. The room was big and beautiful, and the bathroom was spectacular! You could soak in the tub and open the shades and admire the view out of the window. The staff was excellent as well. Breakfast was marvelous with lots of options. I highly recommend this hotel if you have the money to spend.

We walked to the Hama Rikyu gardens, Tsukiji Fish Market and Ginza from this hotel.

Room Tip: Spend the money to get the higher floors with a view of the Tokyo bay.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Conrad Tokyo at Conrad Tokyo, responded to this review, July 16, 2013
Thank you for your comments and we are happy that you enjoyed your stay at our hotel.
Great to hear that you liked our large guest room, the magnificent view over Tokyo Bay and the breakfast. We look forward to welcoming you back in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 7, 2013

My second time to this fabulous hotel. Conveniently located, on top of the station. The staff can speak very good English and always provide great assistance. Room is big and quiet. You shouldn't miss their Buffet breakfast. You will be amused at the variety of food they provide you with.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, July 8, 2013
Very pleased to hear that you had an excellent stay.
It is our greatest pleasure to know that you have enjoyed your stay. We would like to also thank you for your imputes about our convenient location, and most of all our proud friendly staffs. We truly thank you for your nicest comments.
Thank you for your great comments and we look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 6, 2013 via mobile

Excellent hotel. Good location for business trips. If you are traveling on leisure it is still a good option.

Amazing lobby located on the 28th floor.

JR station Shinbashi is just a 5-8minute walk. Exite the hotel on 1st floor and take the electric stairs up one level. By the way there is an ATM machine in the mall upon exiting the hotel. Walk towards the U line and pass the entrance. Continue walking pass the bridge and just walk following the signs to the station.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, July 8, 2013
Thank you for your great feedback. We are so happy to hear that you had an enjoyable stay with us.We highly appreciate your comments about our convenient location, which is above the subway station called Shiodome on Oedo Line and within walking distance to the famous Ginza shopping area.Come back soon and we look forward to serving you again, hopefully in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Tokyo

Address: 1-9-1 Higashi-Shimbashi, Minato 105-7377, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Minato
#1 Business Hotel in Minato
#1 Family Hotel in Minato
#1 Luxury Hotel in Minato
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conrad Tokyo 5*
Number of rooms: 289
Official Description (provided by the hotel):
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. The Conrad Tokyo hotel is conveniently located just 5 minutes from the famous Ginza Shopping Street. ... more   less 
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Also Known As:
Conrad Tokyo Hotel Minato
Conrad Hotel Tokyo
Conrad Hotel Minato
Minato Conrad
Conrad Tokyo Japan

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