We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent hotel with great view” 5 of 5 stars
Review of Conrad Tokyo

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save Saved
You added Conrad Tokyo to your Saves list
Conrad Tokyo
5.0 of 5 Hotel   |   1-9-1 Higashi-Shimbashi, Minato, Tokyo Prefecture 105-7377, Japan   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Book Early & Save
Ranked #1 of 94 Hotels / Ryokan in Minato
Taipei, Taiwan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent hotel with great view”
5 of 5 stars Reviewed June 10, 2013

Spacious room with good view over Tokyo. Close to a beautiful Japanese Garden which also worth to check it out. Hotel deco is low profile but with good taste. Staff speaks good English and very helpful.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, June 16, 2013
Thank you for your fabulous comments and we are delighted to hear that you enjoyed our spacious guest room and the stunning view over Tokyo Bay from your room and were comfortable with the English language capability of our team.
Your feedback will certainly be shared with the team.
Thank you again and we all look forward to welcoming back in the not too distant future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,385 reviews from our community

Traveler rating
    960
    324
    69
    18
    14
See reviews for
268
467
148
347
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Top Contributor
74 reviews 74 reviews
42 hotel reviews
Reviews in 30 cities Reviews in 30 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed June 7, 2013 via mobile

A typical 5 star hotel in a Japanese setting. All is beautiful and stunning. Hotel rooms start at 29th floor so you have a good view over Tokyo. Rooms are big with a great bed and the nicest pillows, duvet and great mattress. The pillow case and duvet case were in the finest cotton material, so it was a bliss to sleep in there. The bathroom is stunning w the largest mirror and a nice bath tube. Everything you need to relax after a stressful day. And the rooms are so sound proof that I didn t hear any other guest or water running. I loved it.

Stayed June 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, June 16, 2013
What great feedback we have received from you! The team and I are delighted to hear that you had such an enjoyable stay here at the Conrad Tokyo.
Glad to hear that you enjoyed the spectacular bathroom, the magnificent view overlooking Tokyo Bay and our spacious guest room.
Thank you for your great comments and we look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 7, 2013

I had the privilege of staying at the Royal Hamarikyu Suite for 6 nights. It was the best experience that my wife, my baby and I had in very long time.
Very spacious Suite, but if you think in the regular size of Suites in Tokyo, this was extra extra spacious. Two rooms, the main one with a King size bed, and the second one two twin beds.
The living room, dinning room was enough to have a small party.
And the best, the view over Hamarikyu Gardens and Tokyo Bay. I just stared for minutes in the morning and in the evening with the lights of the city.
My baby received a present every day, either a rubber duck for the bath or a traditional teddy bear.
Nesspreso Machine made our mornings thanks to that wonderful quality coffees and the mini (maxi) bar had good selection of wines and beer for late evening.
Attention from staff could not be better. And if that was not enough, the location is just the best for tourism. I hope I can go back soon.

Room Tip: I don't know the other rooms, but The Royal Hamrikyu Suite is just the best Suite I have ever be...
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, June 16, 2013
Wow, what great feedback we have received from you!
Thank you so much for your comments on our service, which will be shared with the team.
Great to hear that you liked our spacious guest room and the stunning view over Tokyo Bay from your room.
Come back soon and we look forward to serving you again, hopefully in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing, China
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 6, 2013

The views from the lobby lounge and restaurants on the 28th floor of the building (where the hotel starts) are most inspiring. The Japanese restaurant is truly outstanding, the Chinese excellent, and the Western very good. The breakfast buffet shows fine taste indeed. My room was spacious, intelligently-designed, with a superb view, and everything functioned well. Better than all these material factors was the hospitality of the Japanese staff (especially those who have not already worked in North-America), whose authentic Japanese qualities move our hearts.

Room Tip: You must choose between downtown and harbour views -- they differ fundamentally, but both are appeal...
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, June 16, 2013
Thank you for the fabulous comment. We are happy that you were delighted with your stay.
Great to hear that you liked our large guest room, the magnificent view over Tokyo Bay and the breakfast.
Thank you so much for kind words for our staff, who really appreciate your comments.
I certainly look forward to welcoming you back to the Conrad Tokyo soon. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
45 reviews 45 reviews
44 hotel reviews
Reviews in 38 cities Reviews in 38 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 31, 2013

Stayed here for one night. Great experience from check-in to check-out. Friendly staff that speaks English well. Beautiful, clean, and spacious rooms. Modern bathroom with excellent soaking tub. Located within walking distance to Ginza, Imperial Palace, and Tsukiji Fish Market (especially convenient if you intend to attend a 5AM fish auction!) Will definately stay here again in the future.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, June 9, 2013
What great feedback we have received here – thank you!
We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo.
Yes, we are located right above the subway station called Shiodome on Oedo Line and also within walking distance to the famous Ginza shopping area. Glad that you appreciated our location!
I certainly look forward to welcoming you back to the Conrad Tokyo soon. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
94 reviews 94 reviews
27 hotel reviews
Reviews in 34 cities Reviews in 34 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed May 30, 2013

Had a great 24 hours in Tokyo as expected. Japanese people, I've decided, are the most polite people on the planet, and I wonder what kind of world we would have if everyone behaved in this way. As a result of this social construct, it's easy to have a 5 star experience. Why? People go out of their way to make sure you are okay. It's almost a bit awkward.

We were annoyed because we booked on expedia and the "all-inclusive" rate was NOT what I got charged. There ended up being an extra $50 "extra-person" charge for my wife which is insane, and the taxes were another $85. Barring surprises like this, this is an amazing experience. I suggest you book direct with Hilton.

Room Tip: Get a bay view room. But only if it's the same price as city-view. Not worth the extra $
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, June 9, 2013
What great feedback we have received here – thank you! We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo.
Thank you so much for kind words for our staff who really appreciate your comments.
Your valuable comments regarding expedia bookings have been well noted and shared with our respective managers to ensure there will be no re-occurrence in the future. Thank you for letting us know.
Otherwise, we trust you had a nice stay with us and we certainly look forward to an opportunity to welcome you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 29, 2013

I had the pleasure of staying at the Conrad Tokyo for 4 nights with my sister and friends. As expected the overall experience of staying at the Conrad is excellent. Location of the Conrad is great with easy access to transportation and walking distance to Tsukiji, Ginza, Hamarikyu Garden, etc. Hotel was sold out during our stay yet we did not feel lack of attention at all, staff was wonderful and were able to help with all of our requests including last minute dinner reservations. The only thing that they could have done better was to have more variety at breakfast. That is at the complimentary continental breakfast that we received for having gold status with Hilton.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, June 3, 2013
What a great feedback we have received from you!
The team and I are absolutely happy to hear that you had such an enjoyable stay here at the Conrad Tokyo.
Great to hear that you liked our large guest room, the magnificent view over the Tokyo Bay and the breakfast.
Look forward to welcoming you back in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Conrad Tokyo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Conrad Tokyo

Address: 1-9-1 Higashi-Shimbashi, Minato, Tokyo Prefecture 105-7377, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Minato
#1 Family Hotel in Minato
#1 Business Hotel in Minato
#1 Spa Hotel in Minato
#1 Romantic Hotel in Minato
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conrad Tokyo 5*
Number of rooms: 289
Official Description (provided by the hotel):
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. The Conrad Tokyo hotel is conveniently located just 5 minutes from the famous Ginza Shopping Street. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, Orbitz, Agoda, Hilton EMEA, Cheap Tickets, Priceline, Despegar.com, BookIt.com, TripOnline SA, Odigeo and Tingo so you can book your Conrad Tokyo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Conrad Tokyo Hotel Minato
Conrad Hotel Tokyo
Conrad Hotel Minato
Minato Conrad
Conrad Tokyo Japan

Owners: What's your side of the story?

If you own or manage Conrad Tokyo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.