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“Lovely little Hotel” 4 of 5 stars
Review of the b akasaka

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the b akasaka
3.0 of 5 Hotel   |   7-6-13 Akasaka, Minato, Tokyo Prefecture 107-0052, Japan   |  
Hotel amenities
Ranked #22 of 93 hotels in Minato
Kandy
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
“Lovely little Hotel”
4 of 5 stars Reviewed October 12, 2012

A small but very good hotel. This was the first stop on our visit to Japan. The room was small, shower great and lovely to have fridge and kettle. A big plus was the wonderful coffee machine in the foyer. We arrived about midday, jetlagged, but could not access our room until 3pm, which was a negative for us. The area is very quiet, ..a short walk from the metro, restaurants bars temples etc. Breakfast was good. It was a great introduction to Japanese hotels for us.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IshinHotels, Manager at the b akasaka, responded to this review, October 16, 2012
Dear Eithne E

Thank you for your kind comments and we are pleased you enjoyed your stay at the b akasaka.

We apologise that you were not able to check in before 3pm. The hotel runs a very high occupancy and we do try to accommodate early arrivals as much as possible, but on some occasions we are unable to have the rooms ready in time for early arrival.

As you have mentioned, we do try to add the little extras that help to make your stay more comfortable.

We really hope we have the opportunuty to welcome you back to the hotel again soon.

Kind regards
Ryuji Chiku
Area Manager
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220 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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TXL
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 29, 2012

We enjoyed three nights at this hotel. We arrived fairly late due to the flight schedule and the first thing happening while walking through the door was the staff greeting us by name. Apparently they have been waiting for us and we were the only guests "missing" that night. Check-in was flawless and we enjoyed a free coffee from the publicly accessible Seaco Espresso machine in the lobby.

The room is quite small but functional and sparkling clean. The bathroom is indeed only separated but a glass wall (partially blinded), so this is something to get used too. The shower is awesome, a rainforest shower type with many heads and sufficient water pressure. The beds are nice with two pillows on top and a sufficiently soft mattress. The in-room a/c was efficient as well, very important since the outside temperature was over 90F when we stayed there.

The breakfast is okay with many western and Japanese choices providing a good start into the day. There is a free Saeco coffee machine in the lobby making way better coffee than what is provided at breakfast.

I would also like to address issues from other reviewers here:

- The hotel is indeed located at a steep hill, however, a public lift eases that and circumvents any climbing. Fortunately, the lift is right by the metro station and about 150m away from the hotel (2 minutes). Just go straight out of the hotel into the little side road and you will see the lift on the right hand side before the side road curves to the left. Easy and very convenient.

- The room, at least for Japanese 3-star hotels, is not particularly small. Although I am far away from calling is big or spacious, you may encounter many smaller rooms while in Japan.

- We paid a fixed fare of about 100$ to the hotel (including the night surcharge and all tolls) and about $80 from the hotel to Haneda airport. Taking a cab from Narita is just a bad idea, I mean honestly who would take a cab for more than 50 miles in a high-price country like japan and get upset with the price afterwards? Furthermore, the taxi driver had no issues at all in locating the hotel.

- location: Minato is a very quiet, safe, and somewhat upcoming area in Tokyo. While it is not very close to all the sights and it is true that you need to change metro lines at least once, we liked the quiet environment with no interruption to sleep at all. There is a sufficient (if not overwhelming) number of restaurants in walking distance.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IshinHotels, Manager at the b akasaka, responded to this review, October 16, 2012
Dear super-grobi

Thank you for taking the time to not only post your own review, but also address some of the comments made by other reviewers.

We are delighted that you enjoyed your stay at the hotel - indeed it is very handy, and as there are so many sights in Tokyo it always invlolves jumpnig on and off trains to see them all.

We are also pleased that you were so warmly welcomed by the team at the hotel - we like to offer the personal touch, and I am sure the coffee on arrival also was a very welcome addition.

We hope to have the opportunity to host you again, and we would expect that you will receive the same fine service.

Kind regards
Ryuji Chiku
Area Manager
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 14, 2012

A perfect base to explore the city whether by foot or public transport. Akasaka itself was great and had temples, restaurants, bars, shops and metro stops.

The room was very well equipped with high quality appliances. The shower was the best ever and the fridge was great for cold drinks.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IshinHotels, Manager at the b akasaka, responded to this review, October 16, 2012
Dear David C

Thank you for your comments.

We love that you enjpyed yoru stay at the hotel - so central, all the facilities you need and a fantastic shower.

We hope to welcome you back to this wonderful city again, and of course the b akasaka.

Kind regards
Ryuji Chiku
Area Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Top Contributor
97 reviews 97 reviews
85 hotel reviews
Reviews in 76 cities Reviews in 76 cities
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed September 2, 2012

Great location, within walking distance from the nice restaurants and shops of Akasaka and Roppongi (look for the shortcut that brings you to Roppongi Mid Town commercial centre in 10 minutes).
Rooms are clean and well equipped, but really really small. There are no closets, and you will always bump into your suitcases on the floor.
Beware: if you are taller than 5.6 ft/170 cm, you will find it difficult to sleep and to move around!

However, given the level of hotel rates in Tokyo, this is a good base for exploring the city without spending a fortune.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IshinHotels, Manager at the b akasaka, responded to this review, October 16, 2012
Dear mc582

Thank you for your comments and for taking the time to share them on Trip Advisor. We are pleased that you enjoyed your stay at the hotel.

As you mentioned, the rooms are small, but being in such a wonderful city guests spend most of their time out-and-about, and the money saved on the hotel room also comes in handy for the extra shopping and sightseeing.

As mentioned, the location is very good, and you can easily access all that Tokyo is famous for.

We hope to have the opportunity to welcome you back again.

Kind regards
Ryuji Chiku
Area Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 31, 2012

Good hotel, clean and with a nice and efficient staff. In my opinion the location is pretty convenient, central to the main Tokyo neighbourhoods, and close to many restaurants and convenience shops, and to a subway station (Akasaka). The only problem with location is that to get there from the station you have to climb a steep (and a mean steep!) uphill street. A possible alternative is to use the Akasaka-mitsuke station which is maybe just 10 minutes farther away but serves more lines and the way is much easier.

Rooms are small, clean and well organised in the usual Japanese way (no closet or drawers), so no surprise here. I didn't like that the bathroom walls are in fact glass panels, translucent up to about 50 cm from the ceiling and transparent above this. I suppose the idea is to save space, but it's pretty inconvenient: complete lack of isolation for noise (you know, these very private and personal noises...) and light (you illuminate all the room if you use it at night, which will disturb your roommate sleep).

There's free Internet available at the lobby with both a portable PC and wifi. Free good coffee and tea are also available there.

Breakfast buffet is OK with a short selection of Japanese and western style food.

I can't comment on price/performance because we stayed as part of a package trip.

All in all, a pretty good alternative for a short stay.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IshinHotelsGroup, マネージャー at the b akasaka, responded to this review, September 25, 2012
Hi elviatger,

Thank you for staying at the b akasaka and for taking the time to write a review of your experience. We are sorry that we were not able to share the route without the hill - there is a way you can take an elevator to avoid the hill. Please let us know before your visit next time. We would love to give you the direction!

Thank you again for your comments.
We look forward to welcoming you again.

Best regards,
Ryuji Chiku
Area Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taipei, Taipei, Taiwan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 22, 2012

This is a great place to stay when vacationing in Tokyo. As we were out sight seeing the whole day, the small room did not bother us at all. And since it's located within a business area, you wont need to worry about noises and will be able to get a good nights sleep.
Access to the hotel, always walk from Akasaka Station Exit C06. Any other exits will be a hike up a long flight of stairs or a really steep slope. From Exit C06, walk towards the TBS Broadcast Centre's parking lot, hidden just before a flight of stairs is a public elevator open 24hrs that you can use. After a long day of sight-seeing, walking up another flight of stairs is just torture.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IshinHotelsGroup, マネージャー at the b akasaka, responded to this review, September 25, 2012
Hi Ann W,

Thank you for choosing the b akasaka and for writing a review of the hotel.

We are beyond happy that you have rated us five and call us "great place to stay." We are happy to be able to be your base in Tokyo!

Also thank you for sharing your direction - we are sure that will help our future guests.
We look forward to welcoming you again!

Kind regards,
Ryuji Chiku
Area Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockville, Maryland
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed August 19, 2012

I've stayed in hotels in most countries in Europe (France, Spain, Germany, Italy) and I had NEVER seen a room as small as the one I got here. I couldn't take 2 steps without bumping into something. I had to put my bag on the bed to open it: the stool provided by the hotel was under the desk, and frankly had I pulled it out from there, I wouldn't have had any room to move. BUt first, getting to the hotel is a heck of a chore. The airport limousines buses that run from the airport do not stop at that hotel, although: they stop at the ANA Intercontinetal. at the Excel Tokyu, and others. So, I took a taxi from the airport, and the cab driver stopped 3 times to ask for directions (with the meter running). By the time he found the hotel, the meter had run to 22,000 yen (so, I was in for almost $300 at the $1/7500 yen FX rate) while the Japanese friend who had recommended me the hotel had told me the cab ride would cost me about $150 (i.e. half of the actual fare). Then when we got to the hotel, they have stairs in front, and not a ramp in sight (so clearly they don't expect their guests to have any bags). No porter, or bell boy. You haul your bags yourself and see how well you manage to get them into the lobby which itself will be crowded if ever there are more than a dozen people there at a tme. The lobby area can reasonably accommodate 8 to 12 people: the 2 chairs and the sofa can take 5. Another 2 can stand by the coffee machine, and 4 to 5 will be shoulder-to-shoulder in front of the counter. (I am not exaggerating).
But will all these negatives, the staff is at least courteous and tries to accommodate (in the areas where they can: there's absolutely nothing they can do about the rooms size).
The TV channels are all Japanese. So good luch trying (at the end of a busy day) to watch anything that your brain can comprehend. Luckily, I had saved some episodes of Law & Order on my laptop.

Restaurant: Contrarily to what some people have said here, the hotel does NOT have a restaurant. However, there is an Italian restaurant adjacent to the hotel, which has cleverly managed a connecting door allowing you to go from the hotel lobby into the restaurant. But you CANNOT charge your restaurant consumption onto your bill, and you cannot order room service. If the restaurant was so much as "affiliated" to the hotel, as a guest in the hotel, you would be able to charge your dinner and pay one final bill. So, be prepared to settle your bill with cash or credi card.

Location: In terms of location, I think one can do better 10 times. The hotel is remote from all the activities, and it is on a steep slope, whichever way you take. The first couple of days, I did enjoy stretching my calves. But then, that got old quickly. So, I berated myself the rest of my stay for not chosing something in the mainstream area, or closer to subways.

Price/Quality ratio: I don't know how much the other hotels would have charged (a Japanese friend had made the booking for me) but I stayed in the B Akasaka from Aug 7 to 14. I so wished I had booked somewhere that would allow me to get quickly back in my hotel at the end of the day. This was not the case in this hotel. But the people at the front desk really try to make up for the hotel's shortcomings. But there's no concierge. Whoever are the 2 people manning the front desk at the time, they're the go-to folks for everything else, including answering phones. So, good luck trying to get their attention in busy times. One good thing: the hotel has washing machines and dryer. So, for us, it was good to be able to wash our clothes before leaving to our next destination. Also, on days when you are too tired to venture out and face that slope on the way back, the hotel has a vending machine selling noodle soups. I wouldn't buy them every day, but one night, I was very tired, and the restaurant next door was closed (reserved for a function). So, I didn't have options. That vending machine and its noodles soup saved my life...

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IshinHotelsGroup, マネージャー at the b akasaka, responded to this review, September 25, 2012
Hi WittyCutie,

Thank you for staying at the b akasaka for a week and for sharing your experience at the hotel.

Our single rooms are Tokyo-sized, but we do try our best to keep it efficient. If you would prefer a bigger room, we would recommend you to get a superior twin room next time as the room size is almost doubled.

For more convenient travel, we offer the taxi package on our official website. We would gladly reimburse the one-meter taxi fare for the guests booked through this package. It should be enough to get to the hotel from the nearest station, which is called Akasaka station.

Thank you again for your review.
We look forward to welcoming you again.

Regards,
Ryuji Chiku
Area Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about the b akasaka

Also Known As:
The b Akasaka Hotel
The b Akasaka Hotel Minato
b Akasaka Minato
b Akasaka Hotel Minato
The b Akasaka Tokyo, Japan
Address: 7-6-13 Akasaka, Minato, Tokyo Prefecture 107-0052, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#32 Family Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:3 star — the b akasaka 3*
Official Description (provided by the hotel):
Located in the hub of the business, entertainment, dining and shopping districts of cosmopolitan Akasaka. Close-by is TBS Studios, Akasaka Sacas and two major subway stations providing easy access to Ginza, Shibuya, Shinjuku and Omote Sando. A short walk away you’ll find the Imperial Palace and the popular nightlife and entertainment area of Roppongi including Roppongi Hills, Tokyo Midtown, Suntory Museum of Art and the National Art Centre. The hotel also features Image SPA facility. ... more   less 
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