We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quiet Perfection” 4 of 5 stars
Review of Celestine Hotel

Save Saved
You added Celestine Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Celestine Hotel
3.5 of 5 Hotel   |   3-23-1 Shiba, Minato, Tokyo Prefecture 105-0014, Japan   |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
Package Deal
Ranked #16 of 93 hotels in Minato
Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
“Quiet Perfection”
4 of 5 stars Reviewed August 27, 2013

This is a business hotel and the 2nd time I am staying here. The 1st time was 2 years ago and I have to say that I saw vast improvement in the service and facilities. Now there is WIFI available in the entire hotel and the signal access is very strong and connectivity very fast.
It's very easy access from Haneda Airport ~ 24 minutes via train to Mita station and about a 3 min walk from the station to the hotel.
The hotel is very clean well maintained. The rooms are certainly not as large as some of the large chain hotels in Shinjuku area but more than adequate for business travellers.
The buffet breakfast has both Western and Japanese fare and is good value.
There is a free lounge on the 14th floor with free coffee/tea/biscuits and opens to a roof top garden.
There are also 2 large stations < 10 minutes walk Mita/Tamachi that will give you good access to anywhere in Tokyo you want to go. Very nice restaurants just behind the hotel so if you are too lazy to venture far for food, they are good options to try out.
With 10-15 minutes walk you can get to Zojoji, Tokyo Tower and Shibakoen.
It's a quiet hotel and perfect for business travellers.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

298 people have reviewed this hotel

Traveler rating
    97
    159
    36
    6
    0
See reviews for
22
98
55
117
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
MADRID
Top Contributor
72 reviews 72 reviews
49 hotel reviews
Reviews in 51 cities Reviews in 51 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed August 23, 2013

It´s important to begin by saying that it´s a business hotel. If you´re looking for a hotel close to sightseeing and transportation go to somewhere else.

Celestine Hotel is a very nice hotel if you´re on business.

The lobby is amazing. Spacious, clean, high roof and with a big reception center. Perfect.

Some of the male receptionists are rude. I suppose they are used to dealing with businessmen and they don´t like backpackers... The female receptionists are wonderful.

Our room was spacious and with a lovely view of the city.

Wi-fi is for free, and it´s very fast.

It´s a good detail that they have a lounge on the 14th floor with free cofee, tea, water, 24 hours.

Excellent cleaning staff.

It´s 5 minutes from Mita subway. It´s not an important station, you´ll need to make transfer lines if you want to go to the city center (Shibuya, Roponggi).

There´s a railway station 10 minutes away, Tamachi. It´s a minor station, you´ll need to transfer lines to go to the center, airport or shinkasen stations.

In conclusion, a very good hotel if you´re working and your company pays for your taxis.

Room Tip: Choose rooms on the 16th or 17th floor, with a view of the city.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 24, 2013

Nice hotel...easy access from haneda airport and to see tokyo...free coffee in lounge after a day of sightseeing....free wifi thoroughout the hotel a great bonus....rooms were clean and a good size...

Stayed June 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Top Contributor
80 reviews 80 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed June 5, 2013

Our room was the deluxe corner twin (which is 2 full size beds). The room was huge, the bathroom luxurious. Highly recommend this room which has windows the length of the room. This a beatiful hotel, it's close to 2 metro stops, and there are nearby restaurants. We would definitely stay here again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
84 reviews 84 reviews
27 hotel reviews
Reviews in 36 cities Reviews in 36 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed June 1, 2013

This hotel is in a good location in Minato. It is a walking distance from two train stations, and you can get to many parts of Tokyo easily from it. The rooms are clean, beds are comfortable, and guests are provided with many nice beauty care products. For some reason, I noticed that some Tokyo hotels did not provide any body lotions but this one provided three different types of lotion including a small body oil.
In my opinion, the customer service is okay, but needs improvement. It was not consistently good. Depending on which staff was assisting me, it could be good or bad. One example, is that I needed information and directions, and the two staff members seemed too impatient to assist me. I felt like I was bothering them.That was the only negative because I still had a good stay in this hotel.

  • Stayed May 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queenstown, New Zealand
Top Contributor
104 reviews 104 reviews
55 hotel reviews
Reviews in 37 cities Reviews in 37 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed June 1, 2013

The Celestine Hotel was a great find in Tokyo - a city we've been to many times! I wanted a room that was a decent size as there were two of us in the room (and Japanese hotel rooms are notoriously small) and it certainly was a good size for Japan and the bathroom was a good size as well - with a nice long bench to put toiletries.

Some of the good features in the bathroom were a nice bath (shower over the bath), very large size shampoos/conditioners etc and they also had a very well-stocked amenity box with everything you could want. The only thing that wasn't ideal were the very thin towels which were scratchy - not sure why they skimped on the towels.

The room had a comfortable bed, dressing gowns were provided and there were also a couple of sofa chairs, a reasonable sized desk, wardrobe and safe plus tea/coffee making facilities. There was no iron and ironing board but that was brought up to the room very quickly when ordered.

The hotel has a nice lobby with a cafe in it. The Celestine Hotel is in a business area (a block from NEC headquarters) but there isn't too much around the area. However within the same building as the hotel there are several restaurants and we went to the Italian restaurant Pagliacci Due which was great! There is also a Tully's coffee shop (great coffee) within the building as well so it's convenient if you want a restaurants close by. Also the Shibakoen train station (on the Toei Mita line) is just a couple of minutes walk away and you can get anywhere in Tokyo once on the subway system. There are other stations also nearby but Shibakoen is the closest. Also staff are great at the hotel and their English skills are generally pretty good

Internet is free in the rooms (but you can upgrade to a higher speed if you want but this wasn't necessary for normal business usage). TV in the rooms has BBC and CNN so a couple of English channels. Our package didn't include breakfast but they did provide a discount off the breakfast but we still had to pay 1500 yen each person. The breakfast was OK but the buffet doesn't change from day to day so you'd probably get pretty sick of it after a few days but all the basics are provided. There is also a guest lounge that is available to all guests but we were busy and didn't get to use it!

As a business hotel, it was ideal and we would stay there again. We booked the hotel directly (as it was the same price as my usual booking site for Asia, Agoda). Beware of the very strange entry on your credit card - the name of the hotel appeared as gobbledygook (so I'm guessing it was in Japanese) but the location says France (I guess it's a French owned hotel) - it took a while to figure out it was the hotel charge on my card!

I paid about US160 per night inc. all taxes and service fees for a Deluxe Double. The Celestine Hotel enjoys a good reputation in Japan so I think overall it was one of the better places we've stayed and I consider it very good value for money.

Room Tip: Some rooms are a very long way from the lift - we seemed to have to circumnavigate the hotel to get...
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queenstown, New Zealand
Top Contributor
87 reviews 87 reviews
39 hotel reviews
Reviews in 38 cities Reviews in 38 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 30, 2013

The location of Celestine Hotel is quite convenient if you need to be close to the Tokyo Metro. Just a few minutes walk to the Shibakoen station on the Hibiya line and a Tully's Coffee shop and some restaurants are downstairs in the same building. We recommend the little Italian place for a nice casual dinner!

The rooms are spacious - a luxury by most Tokyo standard - despite the reasonable rates. Internet is included which is now something I watch for on every stay - it should be free. There is a charge if you want step up to high speed internet - but that's seems only necessary if you plan to download movies or large amounts of streaming data. We were very happy with the rate of the free wireless internet for all email and even uploading photos to Facebook.

The breakfast charges are very confusing. On-line when booking direct it says "breakfast included" but when you check-in they give you a "discount voucher" for 1500 yen. When you go to use them you find is is not really 1500 yen off the breakfast but the voucher gives you a discount from full breakfast price of 2100 yen to 1500 yen! So what we thought was breakfast included still cost us 3000 yen each morning for two of us. And the breakfast was very basic - rather poor selection and very budget hotel in buffet presentation. Trying to get an explanation of the breakfast charges compared to the "breakfast included" booking from the front desk at check-out was impossible, so we just figured it out ourselves, paid and accepted it.

However - the nice rooms and generally good service certainly compensated for the small breakfast fiasco so we would stay again.

Room Tip: All rooms appear to be about the same size. However some are a marathon walk from the lift so worth...
See more room tips
  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Celestine Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Celestine Hotel

Address: 3-23-1 Shiba, Minato, Tokyo Prefecture 105-0014, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#13 Business Hotel in Minato
#14 Romantic Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Celestine Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Agoda, Expedia, Travelocity, Cheap Tickets, Tingo, TripOnline SA, Fastbooking, BookingOdigeoWL, HotelTravel.com and Venere so you can book your Celestine Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Celestine Hotel Minato
Celestine Hotel Tokyo, Japan

Owners: What's your side of the story?

If you own or manage Celestine Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.