I stayed here for five nights while attending a conference at a nearby university. The staff were very helpful and spoke reasonable English. My room was a superior double on the 17th floor, I had a view of the building opposite with a bit of Tokyo between it and the next building. But even that was amazing from the 17th floor. My room was plenty big enough, with table and chairs, TV, huge comfy bed, big bath, and a fair bit of space to unpack into. Reception provided me with an adapter so that I could plug my laptop etc in, and I had free wifi. Breakfast wasn't incredibly good, but it was incredible, for the weird mix of food on offer including salad and pasta dishes. I'm told the Japanese breakfasts were great, I was happy enough with my eggs and toast, and cereal. The bar in the hotel is quiet but really enjoyable, and the Japanese gentleman I met there told me that the bartender is famous. There is a book of cocktails in the bar, and the barman is in the photo on the back. He makes good margaritas, and there is a large whiskey selection which my friends made headway with. As a solo traveler, I had an enjoyable meal in the restaurant on my first night, that's the last time I had western meals as Japanese food turned out to be amazing. The hotel is really well located, because its only a short walk from four different train lines, and in around Mita there are some great little restaurants, including an outstanding Ramen bar which I would direct you to if only it had an English name. I've try to put a photo of it up, and a map, so you could probably find it if you want an adventure. I had the special dipping Ramen, it was just amazing. The next afternoon we went back for Gyoza, and they were the best dumplings I ever hope to have.