We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“My only choice when visiting Tokyo” 5 of 5 stars
Review of Grand Hyatt Tokyo

Grand Hyatt Tokyo
6-10-3 Roppongi, Minato, Tokyo Prefecture (Akasaka / Roppongi)
+81 3-4333-1234
Improve this listing
Ranked #88 of 7,027 Restaurants in Minato
Certificate of Excellence
More restaurant details
Restaurant details
Dining options: Dinner, Breakfast, Lunch, Reservations
Neighborhood: Akasaka / Roppongi
Yamato, Japan
Level Contributor
47 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“My only choice when visiting Tokyo”
5 of 5 stars Reviewed August 10, 2014

I have stayed here many times, from the staff, room & amenities they never fail to impress. If you can afford it, this is where you want to stay.

  • Visited August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

38 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Singapore, Singapore
Level Contributor
104 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
“Just missed the wow factor”
4 of 5 stars Reviewed May 2, 2014 via mobile

There is nothing bad to say about the Grand Hyatt at Tokyo: great location and the perfect Japanese hospitality. The location is close to the shopping mall w easy access to Starbucks and other more reasonably priced food options. The restaurants and bars at the grand Hyatt were fantastic, but pricey. The only thing I wasn't so happy we're the rooms. If you are at the lower floors, I you have no view and it felt being in a cellar as my view was up a garden slope. The mattress was good but somehow the bed sheets were not so soft as I had hoped for. Sorry Grand Hyatt I am a picky traveler. But I am happy to come back as the service was impeccable .

Visited April 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
76 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Impeccable service ”
5 of 5 stars Reviewed November 20, 2013 via mobile

I literally stay in hotels more often than at home. The service in this hotel is an impeccable combination of Hyatt and Japanese culture. Effortlessly anticipating your needs, true courtesy, and sincere ownership and pride.

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Singapore, Singapore
Level Contributor
139 reviews
133 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Affordable, High-quality Kaiseki style Lunch at Shunbou”
4 of 5 stars Reviewed October 13, 2013

Visit http://dairycream.blogspot.jp/2013/10/shunbou-by-grand-hyatt-tokyo.html for full post and pics

As we all know, Kaiseki is defined by its elaborate courses, rarefied elegance and subtle flavours. For something less formal and more affordable, there is nothing better than the three-tier Kaiseki lunch box(5300 yen) named Shunsai 旬彩. And as you continue to read on, you will realise that the sheer number and quality of the dishes far exceed the price, and thus considered highly value-for-money.

Just like a French course, the amuse bouche of boiled spinach and chrysanthemum in light dashi broth marks the start of an exquisite meal.

The sequence of the meal is no less explicitly hinted since the cold dishes and appetisers are arranged in the upper box. Below the fresh tuna sashimi, there is the Chrysanthemum rolled crab that tasted like a juicy taupok (beancurd) with a white curd-like soy milk skin and crowned with a dan of freshly-grated wasabi root.

At the opposite corner of the box packs a whole of excitement with a bright orange deep-fried shrimp surrounded by a dazzling array of omelette, fish cake, dried tofu with miso and mini maple leaf-shaped fritters.

There seemed to be endless surprises in this box as the light yellow ball (below the orange maple leaf) turns out to be a sweet taro mash and could fit very well on a dessert plate instead. But the taro was not in the wrong box because it was a perfect balance to the Grilled pacific saury with salted entrails.

中段 : 秋鮭照焼き /牛フィレ肉炭火焼き/ おろしポン酢
There was no such thing as half-time break even as we approached the middle tier. The Autumn salmon with teriyaki sauce was not overly done with a nice oily sheen on the surface. The pinkish beef tenderloin came in not one but three thick slices but they could do with a little more salt. The side cup of Ponzu with grated daikon radish was considerate touch to cleanse the palates off any unwanted greasiness for the rest of the meal. And it was helpful that the rice, pickles and miso soup did not come at the end, but together with the bento box, because these hearty dishes were great accompaniment to the rice.

御食事 :釜炊き五目御飯 味噌椀 香の物
秋鮭照焼き Autumn Sake in Teriyaki Sauce

下段 : 野菜焚合わせ / 京蕪 茄子 南瓜 飛龍頭/ 銀杏湯葉まぶし揚げ
The succession of dishes continues with the final box of simmered seasonal vegetables that were a mixture of late-summer ingredients such as eggplant and pumpkin. It might look simple and plain, but each that was immersed in a rich brown sauce, had its distinct character .

An intriguing component that stood out was this golden ball flecked in some crispy white flakes. The texture was gooey like toasted marshmallow but yet not sweet at all. Guess what? It is 銀杏湯葉まぶし揚げ or pureed ginko nuts with soy milk skin. Gorgeous.

The dessert-- an autumnal persimmon with pomegrate seeds--brings the lunch to a close. If you can't get enough of autumnal taste, try the seasonal kuri gelato (600yen) Mixed with bits of chestnuts, this gelato is superbly smooth and creamy that you know it's worth the price tag.

For those who wish to linger on for an after-meal chat, the Matcha tea with Wagashi is available on its ala carte dessert menu. This time, it's the nostalgic taiyaki that is filled with sweetened red beans.

Visit http://dairycream.blogspot.jp/2013/10/shunbou-by-grand-hyatt-tokyo.html for full post and pics

  • Visited October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
50 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
“Nothing wrong with it but facing some stiff competition”
4 of 5 stars Reviewed August 7, 2013 via mobile

First surprise Roppongi Hills is not really a hill just the name of a a fairly uninspiring shopping mall/area.  The underground station is 4.5m above sea level. 

Room was small, but average by Tokyo standards. It was clean and comfortable, though decor was looking a bit dated, loved the make as much mess flood the bathroom type baths.  

Service was efficient and business like, did not really make an effort to make the kid feel at home. 

Pool is indoor and you have to wear swimming caps, children are allowed but not in the jacuzzi or changing rooms. 

Room service food was good. 

I had the 7th floor and could hear music being played every evening while it was not loud and did not go on all night it was the first time in a 5 star hotel I have experienced this.  My room had no real view just that of an office block and a bit of grass. 

While there was nothing actually wrong with the hotel, it's getting a bit long in the tooth and there are nicer ones nearby. 

Though the Roppongi night  life is just a short walk down the road. 

  • Visited August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Grand Hyatt Tokyo also viewed


Been to Grand Hyatt Tokyo? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Grand Hyatt Tokyo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.